The time i bought (pre-order) iphone 5 (2 yrs ago) i was treated good by Digi which:-
1.) Stock availability is sufficient for pre-order
2.) Pre-order ip5 customers can choose either courier deliver or self collection at the 1st day launch on 12am
3.) Pre-order ip5 customers who select courier service promised (YES, they made promised during pre-order period) will receive their new iphone 5 exactly on the 1st day launching (if not mistaken they deliver out 1 day b4 launch, i received mine at 1pm on 1st day launch)
4.) They provide the most competitive package i88 (for light usage) compare the the other telco which RM60 for 200min (all network), 200sms (all network), 1GB data.
5.) Although Maxis did offer new ivalue simple RM50 plan to hit digi, but Digi immediately strike back to Maxis with upgrade all i88 plan user to 2GB data instead of 1GB FREE! (I feel really impress on this)
Ok, now look back what they did ?
1.) Pre-order iphone will only deliver out from the 1st day launch onward, and it SUBJECT TO STOCK AVAILABILITY ! ! (WTF is this??)
2.) Offer an unfair / worst package to the existing loyal customer. (plz take note they do not mention clearly in their website for the bundle +100min only applicable to new user)3.) pre-order are not allow for self collection (perhaps they reserve more stock for walk in customers?? pre-order customers no worry, your unit is secure. (since digi already secure your money, and you may just wait long long-subject to stock availability ^^)
Hurray ^^b
They did, but quite hidden if you did not move your mouse to No 7.
This tricky not only used by DiGi, but all telcos as well.