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Credit Cards AEON Credit Cards, By AEON Credit Services

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cfa28
post Dec 12 2013, 04:19 PM

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Called up AEON Helpline.

Cannot send Application via e-mail. Says they need Original Hardcopy of Application Forms as records although I had applied online for OCBC and other Credit Cards before.

Went to their HQ with my Application Form and Pay Slips, BE Form etc. The CS asked me where is my KWSP Form,

I said, I have never needed KWSP Form for CC Before, I am not applying for a Loan. Luckily there was a KWSP Kiosk there else, if I left the Office, I would never come back again.

Hmm. the trouble just to get the RM150 CB every quarter.

AEON ppl, if you're reading this, please simplify your process.
cfa28
post Dec 18 2013, 03:16 PM

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QUOTE(cg_ng87 @ Dec 18 2013, 02:19 PM)
What it means by "3% quarterly cash rebate...accumulate spend of
RM3,000 per quarter"? Is it if I spend less than RM3k quarterly, then I'm not entitled to get the 3% cash rebate?
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Yes, to trigger the additional 3% Cash Back (capped at RM150 per quarter), you must spend min accumulated of RM3K every quarter. Not necessarily RM1,000 per mth but as long as every quarter is at least RM3K, u get the 3% on top of the normal Reward Points.

But remember, the cash back is capped at RM150 per quarter or RM5,000 accumulated spending.

QUOTE(GymBoi @ Dec 18 2013, 03:15 PM)
interested in this card since OCBC went down the drain ... roughly went through all the pages and left with 1 question:

1) Someone ask if TNB/Telekom is inside the 3% cash back and some guys answer yes ... but some also say the online portal only support SYABAS ? So how you guys pay the TNB/Telekom bills with the credit card?
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For TNB / Telekom. go to their Office and fill up form for Auto Debit. As long as its a CC, the Auto Debit should go through and form part of the RM3K spending every quarter

This post has been edited by cfa28: Dec 18 2013, 03:18 PM
cfa28
post Dec 18 2013, 04:18 PM

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QUOTE(victorywp @ Dec 18 2013, 04:15 PM)
we all know about this...
but the question is whether it contribute to the required minimum RM3000 accumulation over 3 months?
for example, if you spent only rm2950 in a quarter, but on top of that, you also spent rm50 for petrol. so is the rm2950 (spent on others excluding the rm50 petrol) qualified for the 3% or not qualified? that's the question.  nod.gif
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IMHO, petrol will be excluded from Retail spending that makes up the min RM3K accumulated spending. Refer to this link


". The following shall NOT be considered as retail transactions:

• Annual fee
• Late Payment Fee
• Finance Charge
• Cash Advance
• Any handling fee
• 0% Card Easy Payment and the installment paid
• Flexi Payment Plan and the installment paid
• Petrol transactions
• Balance Transfer transactions

http://www.aeonmalaysia.com.my/acs/af/kona...814#page=page-1

This post has been edited by cfa28: Dec 18 2013, 04:19 PM
cfa28
post Dec 18 2013, 10:17 PM

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QUOTE(bearbear @ Dec 18 2013, 04:29 PM)
online banking but costly
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I thought all online banking transaction only supposed to cost 10 sen per transaction.
cfa28
post Dec 19 2013, 09:02 AM

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QUOTE(Human Nature @ Dec 18 2013, 10:25 PM)
It was previously reported here as 60 cents via CIMBclicks as bill payment or RM1 via M2U.
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anyone here using RHB Internet Banking, cos I can see AEON Credit as a recognised payee.

I think someone should inquire with either AEON Credit or BNM why there are chargong more than 10 sen for online transactions.
cfa28
post Dec 19 2013, 11:13 AM

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QUOTE(jutamind @ Dec 19 2013, 10:41 AM)
just called Aeon CS to check on Aeon Watami application status. The card is now approved. the card is probably approved yesterday even though the CS said it's approved on 13 Dec, but i only get calls from Aeon Credit on 16 Dec for verification.  how long does it take for the card to be delivered to us from approval time?
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How long did it take for your application to be approved? I submitted my Application to the HQ last week. Until now, no news.

In contrast, I submitted my Application for Alliance Platinum yesterday and today, received SMS that Application is being processed. Gen-X, you're right, the Customer Service of AEON definitely needs to be improved together with their payment system.

Just to update

I submitted my form to HQ at Menara Olympia on 12 December. I just called the Helpline and was told my Application Dated 17 December is being processed. This is called WTF - submit to HQ on 12 Dec but only officially processed on 17 Dec. It should have been processed on 13 Dec and no later than 16 Dec. Also, AEON did not send any SMS notification unlike Alliance.

This post has been edited by cfa28: Dec 19 2013, 12:54 PM
cfa28
post Dec 19 2013, 04:43 PM

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QUOTE(jkngo2003 @ Dec 19 2013, 04:01 PM)
u r lucky than me lo. i courier the form to menara olympia at 5th december. yesterday i call the helpline and was told my Application Dated 17 December is being processed. today i call and was told my application is approved. i just pay rm 3000++ for my insurance suing ocbc(1 percent rebate only= rm 30++) , lost rm 60++ if i pay using watamin card.

since my card is approved at 19th december 2013, when i can get the card? i from sarawak o.

the quarterly rebate is based on 19th december to 19th february 2014 or from 1st december to 1st february?

thanks
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It should be from 19 Dec 2013 to 19 Fev 2014.

You can refer to the example in the link below

For example, Principal Card approved on 15/11/12.

1st quarter = 15-11-12 until 14-02-13 (3 months).
2nd quarter = 15-02-12 until 14-05-13 (3 months).
3rd quarter = 15-05-13 until 14-08-13 (3 months).
4th quarter = 15-08-13 until 14-11-13 (3 months).

http://www.aeonmalaysia.com.my/acs/af/kona...814#page=page-1

So, your Card Dated 17 Dec 2013 (same as mine) was approved today after 2-days is not too bad. No idea how long it would take the Card to be couriered to Sarawak, probably a week or so from today. Lets hope u get is before Christmas or latest by the New Year.


QUOTE(yeapsc73 @ Dec 19 2013, 04:29 PM)
what is the current promotion for watami card? got gst waiver?
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There is no 'GST Waiver' for the AEON Watami CC. No special current promotion. This card is good for the first RM1,666 spending a month of RM5,000 per quatrer where u get 3% CB (Min spending is RM3K per quarter to qualify)



This post has been edited by cfa28: Dec 19 2013, 04:46 PM
cfa28
post Dec 20 2013, 10:49 AM

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QUOTE(virgoguy @ Dec 20 2013, 10:30 AM)
I wonder how useful does this watami card to use in sarawak? because we can't really maximize the benefits as we do not have watami restaurant and aeon store/supermarket here
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you still get the 3% cash back if your quarterly spending is at least RM3,000 and capped at RM5,000 per quatrer.

3% returns every quarter is still better than FD returns.
cfa28
post Dec 20 2013, 11:15 AM

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QUOTE(virgoguy @ Dec 20 2013, 11:13 AM)
the 3% is applicable to any transaction rite? or certain MCC only
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All transactions save for the following:

The following shall NOT be considered as retail transactions:

• Annual fee
• Late Payment Fee
• Finance Charge
• Cash Advance
• Any handling fee
• 0% Card Easy Payment and the installment paid
• Flexi Payment Plan and the installment paid
• Petrol transactions
• Balance Transfer transaction

http://www.aeonmalaysia.com.my/acs/af/kona...814#page=page-1
cfa28
post Dec 23 2013, 10:48 AM

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QUOTE(wesleycjh @ Dec 22 2013, 11:09 PM)
I submitted at 16th Dec, they declined my application on 20 Dec. Asked CS the reason, they said dunno. I will apply again with EPF statement generated from the KIOSK. My failed application was submitted with 3 months payslips although my monthly income is far exceeded the required annual income of 24K.
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When I handed over my forms, I was also told that my EPF Statement was missing. I told the Aeon Guy, why the heck would u need EPF Statement for CC. EPF Statement is only req say when u apply for Housing Loan.

But the guy says, Company Policy but luckily, there was a EPF Kiosk there.

I suspect is cos AEON is not a Bank, there may not have access to CCRIS hence, they want EPF Statements as a precaution


cfa28
post Dec 23 2013, 11:00 AM

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QUOTE(ronnie @ Dec 23 2013, 10:53 AM)
Nowadays EPF is the de-facto document for CC application.... much more convenient (portable device also)
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When I applied concurently for my Alliance CC, the CS said that EPF Statement was not required.

The last time I applied for OCBC about 2-years ago, also was not necessary.
cfa28
post Dec 24 2013, 11:02 AM

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QUOTE(jutamind @ Dec 21 2013, 03:26 PM)
this is my timeline so far:

7 Dec: applied Aeon Watami in sunway pyramid
10 Dec: application sent to HQ
16 Dec: call for verification
18 Dec: called in the morning....still under processing
19 Dec: called in the morning....card approved. Called CS to reconfirm, CS said card approved on 13 Dec...not sure how true is this...
20 Dec: got a call from Aeon Credit Sunway Pyramid that card is ready for collection
21 Dec: received sms that card is ready for collection
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AEON is really very slow in approving / responding. Perhaps its the Holiday Season

My Time Line

12 Dec - Submitted application to HQ
17 Dec - Under Process (based on Automated System, first called on 18 Dec)
19 Dec - AEON Called to verify my details

And then complete silence. The Automated System still say under process.

Have u managed to collect your Card yet?
cfa28
post Dec 24 2013, 11:49 AM

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QUOTE(1282009 @ Dec 24 2013, 11:47 AM)
Bro, did u submit your application by mail or you went to the office? If it's the latter, which branch or service counter that we can do so?
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I submitted by Hand to the HQ at Menara Olyimpia.

U can refer to the AEON Website for places that u can hand in the forms or call the help line at

03 2719 9999
cfa28
post Dec 24 2013, 02:50 PM

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QUOTE(jutamind @ Dec 24 2013, 02:47 PM)
this is my FINAL timeline so far:

7 Dec: applied Aeon Watami in sunway pyramid
10 Dec: application sent to HQ
16 Dec: call for verification
18 Dec: called in the morning....still under processing
19 Dec: called in the morning....card approved. Called CS to reconfirm, CS said card approved on 13 Dec...not sure how true is this...
20 Dec: got a call from Aeon Credit Sunway Pyramid that card is ready for collection
21 Dec: received sms that card is ready for collection
22 Dec: collected the card in Aeon Spot sunway pyramid. Activated the card immediately and also received Watami dessert voucher upon card collection (no value specified, just say can redeem one dessert)
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Tks for the update. Congrats and enjoy your 3% cash rebate. Have to wait longer for mine.
cfa28
post Dec 24 2013, 04:03 PM

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QUOTE(canon18 @ Dec 24 2013, 03:51 PM)
Bros, for the new card will it be charged for annual fee and tax?  How to ask for the waiver or refund?  Swipe RM50 within 1 month or swipe 3 times? Need to call and ask for waiver?
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http://www.aeonmalaysia.com.my/acs/af/kona...814#page=page-2

Annual Fee Waiver

First year annual fee for Principal Card is automatically waived. For subsequent years, the annual fee will be waived when you spend at least 12 times per year.
cfa28
post Dec 24 2013, 04:40 PM

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QUOTE(Human Nature @ Dec 24 2013, 04:32 PM)
Hi all, I just received another call from Aeon about the offset promo for GST. It is actually just 2 swipes of any amount within 60 days from approval date, for the eligible transactions only. The RM50 cashback will be reflected in the next month's statement. This is reliable as the person who contacted me is not the normal CS  biggrin.gif

And they will be sending me the free dessert voucher, finally.
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Most CC will offer GST waiver / absorption for new applicant for First Year only. Subsequent years is usually NO.

No idea why, cos to keep an existing customer is cheaper than getting a new one. Why not just offer GST absorption with T&C?


cfa28
post Dec 27 2013, 03:11 PM

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QUOTE(herc @ Dec 27 2013, 02:37 PM)
RM0.00 AEON CREDIT CARD: SAVINGS! Enjoy 5% REBATE at any petrol station with AEON Credit Card on 29Dec13. Capped at RM50. Info/T&C at www.aeonmalaysia.com.my.

They expect we pump 1k petrol in a day? Haha
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What you can do is to wait at the Petrol Station and approach those people paying cash.

Encik / Puan, tak payah guna cash, encik Bayar saya cash, saya guna Credit Card saya.

Setiap RM50, saya bagi discount RM1

U still make 3% free money....
cfa28
post Dec 27 2013, 03:47 PM

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QUOTE(Devil4life @ Dec 27 2013, 03:29 PM)
With that, straightaway it detect mysterious transaction and block the card.
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maybe u can call AEON Credit in advance and inform them that u intend to treat all your relatives Petrol.

But in all honesty, the SOP for most CC is if there is 3 swipes within say 1-hour at the same shop, automatically, the Card will be blocked.
cfa28
post Jan 6 2014, 04:54 PM

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Finally received my Card.

My Time Line:

12 Dec - Submitted application to HQ
17 Dec - Under Process (based on Automated System, first called on 18 Dec)
19 Dec - AEON Called to verify my details
24 Dec - Card Approved
26 Dec - Card despatched by AEON using POS Daftar
31 Dec - Arrived at my Office

Now need to rush my Insurance Agent to submit the Auto Debit form to change the CC from OCBC to this Card.



cfa28
post Jan 6 2014, 09:24 PM

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QUOTE(crusher @ Jan 6 2014, 08:38 PM)
guys, if i use auto-debit from merchant side like telco/internet will I entitle for 3% quarterly rebate?
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Yes but only if quarterly spent is at least RM3K and capped at RM5K.

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