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> Directd ! Very Bad Service!, About my Story and Directd

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stimix
post Jan 9 2013, 08:04 PM

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Well, when a company grow so fast to becoming the AP king now..likedat liao lor.. I also dun really like their services bcos too many ppl around and the staff hardly got the time to entertain everyone..but their price really gooding for sure and buying an AP from them for sure got no problem of getting warranty claim bcos they are so big till dun think they will run away within the warranty period haha
Norameen
post Jan 9 2013, 08:14 PM

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Directd should put signboard outside the shop...big signboard..please wear shoe...slipper will not be entertaine...hahaha...joke aside...i think put signage such as price quoted is day to day basis n no discount..better...or put bigger board for list of phone price..atleast the popular one..so customer can check price first if the queue is long...put other information also...such as poster ka..ape ka...pasal warranty ka..so customer can read...
stinger82
post Jan 9 2013, 08:16 PM

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a stupid shop la, con me telling me original battery is rm300(actually only rm120), better buy external battery from them.

external battery casing at rm150.

while sri computer selling the exact same external battery at rm80.

stupid con shop running by ah beng.
kalo80
post Jan 9 2013, 08:23 PM

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went last year.. service is ok la bcoz is a girl.. + can see some bonus blush.gif + pegang2 tangan sket hahaha just don't buy AP from them coz heard some problem with the warranty claims
wertty
post Jan 9 2013, 08:32 PM

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At least Directd didn't steal ur phone or cracks it or whatever

As long as i get my phone in a pristine condition+ plus cheap price i don't see a point to complaint its not like I'm paying premium for their consulting services eg: Apple reseller

After all everyone makes mistake u probably best survey their price at their website or SMS them beforehand......


maxsteel
post Jan 9 2013, 09:25 PM

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Tips to buy DirectD:

1. Research what phone you want and decide first.
2. Go to their shop and check the price list or the whiteboard ( They will update it almost everyday)
3. Ask for the phone
4. Check the phone and accessories
5. Pay for the phone
6. Leave the store with your new phone smile.gif

Like people said, don't expect the shop to be like apple reseller la..




rooney723
post Jan 9 2013, 09:53 PM

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if u go directd, u gotta noe wat phone u wan buy liao, do all the research etc, u cant go thr n expect to slowly think of wat phone u wan buy or ask for the price, cos in directd most customers already noe wat they wan n they jz go thr tell the model, pay money and leave, sumtimes thrs jz too many ppl inside that they wont hav time to even layan u, they expect u to already made up ur mind wat phone u wan n tell them n they wil get the phone for u and u pay n leave......

they sell the cheapest phones n if u wan buy frm them then u wil hav to sacrifice the good service normal shops offer.....

so for ppl who already decided wat phone they wan n done some research liao, directd is the choice, if nt , then u shuld jz head to other shops which u cn still tok kok wif the seller n expect gud service,but definitely, u pay alot more than if u buy at directd for the same phone model......
Ikmal91
post Jan 9 2013, 10:15 PM

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Honestly, some shops really don't know how to treat the customers properly. This happens when my dad wanted to buy a car, or even when my mom is out shopping for a new handbag. I mean, is it really that hard to smile, and answer questions politely?

Your job is based solely on human interaction am I right?
If for example, you treat your customers like shit, are they gonna be buying anything from you?

Not everybody knows what they want and what they need. In which consultation is key, though if you really can't help in such a trivial matter, why venture into business at all?

Judging through clothing is just stupid if I might say so.
bobohead1988
post Jan 9 2013, 10:22 PM

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We live in a grey world where both side also bodoh

one side dunno what to buy simply come into shop and why like this one ar, why like that one ar, got discount wan ar, like that one ar,
QUOTE
Seller : White 1198, Black 1148
Me : the price very differents between ? Oh~
Seller : yeah~
Me : can i ask 1 more time white how much 1198?

but seriously the fella said the price you go bodoh bodoh ask again for what
your mom drop you on the head ar so easy forget?


and another side where buisness doing too well but refuse to expand their workforce to better accommodate customers and handle things without much stress



fitzhex
post Jan 9 2013, 10:46 PM

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QUOTE(Ikmal91 @ Jan 9 2013, 10:15 PM)
Honestly, some shops really don't know how to treat the customers properly. This happens when my dad wanted to buy a car, or even when my mom is out shopping for a new handbag. I mean, is it really that hard to smile, and answer questions politely?

Your job is based solely on human interaction am I right?
If for example, you treat your customers like shit, are they gonna be buying anything from you?

Not everybody knows what they want and what they need. In which consultation is key, though if you really can't help in such a trivial matter, why venture into business at all?

Judging through clothing is just stupid if I might say so.
*
just experience just now when i go to buy the phone using the rebate. the shop got 2 others shop(same company) at the same shopping center..
i already sms the number given by the manufacturer, and the owner reply phone got stock and can use rebate..
when i arrive one of the shop, i ask the staff, u got the blackpearl 2 ? can use rebate?
he say huh? wat rebate? then continue to play dota i was like...............
then i told him the rebate thing, he say ah, that 1 not yet do, the boss didnt say anything..
im fine with that, but the way he treat me is like shiat. im asking and he keep on playing.. doh.gif doh.gif
liez
post Jan 10 2013, 12:31 AM

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QUOTE(stinger82 @ Jan 9 2013, 08:16 PM)
a stupid shop la, con me telling me original battery is rm300(actually only rm120), better buy external battery from them.

external battery casing at rm150.

while sri computer selling the exact same external battery at rm80.

stupid con shop running by ah beng.
*
sri computer those ppl oso like tak mau layan u one.... zzzz.... i better buy from lowyat.net more response.
raul88
post Jan 10 2013, 12:47 AM

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bad service
no question about that
i visited the shop before, rude salesman, 2 ah bengs (also the girl..the indian lady)


khelben
post Jan 10 2013, 12:54 AM

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QUOTE(PleaseEnterYourName @ Jan 9 2013, 01:23 PM)
aku pergi kedai handphone mana pun semua cina tu sama saja. tanya sikit sudah masam muka. ingat aku takdak duit ka?
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lightwerker
post Jan 10 2013, 02:16 PM

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hmm... quite surprise about this thread... my whole family bought phones from directd... maybe coz i am pro buyer i know what i want i just go and get the stock and cabut.... hope i wont face bad experience like TS....
ericmaxman
post Jan 10 2013, 03:48 PM

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Bought at December 2011, a Viewsonic tablet. No issues.

Then mom bought a Galaxy S2 last year. Also no issues.

I dont see wat the big fuss is all about. But most importantly is NOT to go in blur. Be a smart shopper.
werqmaster
post Jan 11 2013, 12:47 PM

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This post has been edited by werqmaster: Jan 19 2013, 08:52 PM
toothgnasher
post Jan 11 2013, 01:17 PM

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Wow ts your english sure make queen of englang jealous. Lucky directd still want to layan you and understand your request.
KannaSai1
post Jan 11 2013, 02:08 PM

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QUOTE(-BadCuteAngel- @ Jan 9 2013, 06:43 PM)
TS.. u wear normal tht why they dun wan layan u.. tomolo try wear tux, rolex gold shine till mata sakit 1, hold 2 ipad 3 with u.. then walk in.. see wht happen.. juz go ahead troll them back..
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key word. LoL
KannaSai1
post Jan 11 2013, 02:11 PM

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QUOTE(stimix @ Jan 9 2013, 08:04 PM)
Well, when a company grow so fast to becoming the AP king now..likedat liao lor.. I also dun really like their services bcos too many ppl around and the staff hardly got the time to entertain everyone..but their price really gooding for sure and buying an AP from them for sure got no problem of getting warranty claim bcos they are so big till dun think they will run away within the warranty period haha
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http://forum.lowyat.net/index.php?showtopi...6911&hl=directd


stimix
post Jan 11 2013, 03:32 PM

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QUOTE(KannaSai1 @ Jan 11 2013, 02:11 PM)
Wah..All ss15 seller also mafia liao kah haha.. really got no idea of this case..so far I dun kena RMA or claiming warranty to directd b4.. blush.gif ..But one thing for sure, they are cheap

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