TS.. u wear normal tht why they dun wan layan u.. tomolo try wear tux, rolex gold shine till mata sakit 1, hold 2 ipad 3 with u.. then walk in.. see wht happen.. juz go ahead troll them back..

Well, when a company grow so fast to becoming the AP king now..likedat liao lor.. I also dun really like their services bcos too many ppl around and the staff hardly got the time to entertain everyone..but their price really gooding for sure and buying an AP from them for sure got no problem of getting warranty claim bcos they are so big till dun think they will run away within the warranty period haha

Wah..All ss15 seller also mafia liao kah haha.. really got no idea of this case..so far I dun kena RMA or claiming warranty to directd b4..  ..But one thing for sure, they are cheap

monkeybar,

i already inform you everything but you dont want to cooperate with us to locate you in our cctv to proof your conversation with our staff..

let's play a healthy competition.. focus on your business to everyone can expand together. the market is big enough for all of us
to others,

some of you might had bad experience with us, some might have better or good experience. whatever it is, thousand apologize to all of you. but dont you guys think that all happened are just a matter of expectation?

sometimes customer unsatisfy because have to wait so long for their turns?
due to our policy that doesnt allow phone to be opened and tested?
due to our business policy that all price selling are at fixed price?

i admit sometimes the staffs make mistakes, but it's really a tough situation for our staff..  when they serve one customer well. have a laugh, share some tips n etc, the next customers in line make face due to long waiting. so our customer have to cut it short.
some customers insist on testing the phone, even our staff said it's not possible..

believe me, there is pros n cons for this. cons is yes you cant see the phone. but you can always have a look at retail RRP outlet. the pros is, you are guaranteed be the first to use the phone. this is what we want to make sure, that most normal shops cant offer. you go buy even s3 original at those kiosk or normal shop sometimes the phone has been switched on, tested by many people. is this what you want?

we have to think in a broader way, that might hurts some of you. we always put priority in stuffs we are selling. and we want to make sure our customer satisfy with the products, then with our service.

regarding the receipt, we change our policy from time to time, it's already explained yet still got some people raised that again. i dont think we are like government need to propose a policy at parliament before get approval..

again, sorry for all the offensive statements, but having empathy is important so that we know what is our right, and what is others.

tq

Lucky I didn't buy from Directd.