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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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wailing81
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 Oct 19 2020, 09:32 AM
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been using Asus RT-AX3000 since last Thursday.
But i had a problem with hypptv.
It was connected to port 4 of the router.
Whenever I start watching hypptv, the router will keep disconnect to internet and wifi.
is this normal to my machine?
it was fine when not watching hypptv.
current firmware is 9.0.0.4.384-9809.
Hope can clarify here whether this is router problem or unifi problem.
thanks
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wailing81
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Oct 19 2020, 11:26 AM
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QUOTE(ASUSmy @ Oct 19 2020, 10:40 AM) Hi wailing81, Can you try do a factory reset on the router, redo the setup and test again? Thank you Factory reset can be done with APPS, right? "Factory Default", correct? can i directly restore with my saved setting after factory reset?? or must setup manually one by one again? This post has been edited by wailing81: Oct 19 2020, 11:34 AM |
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wailing81
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Oct 19 2020, 12:39 PM
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QUOTE(ASUSmy @ Oct 19 2020, 12:27 PM) Hi wailing81, Yes, you can do it from the APP. I would suggest you to do it manually. Thank you hi did it, the manual reset by pushing button on the router. However, the router will disconnected once i switch on my hypptv. kindly assist. |
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wailing81
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Oct 19 2020, 02:40 PM
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QUOTE(ASUSmy @ Oct 19 2020, 01:03 PM) Hi wailing81, Will the RT-AX3000 Internet disconnected when you try with below firmware version? Version 3.0.0.4.384.9505 https://www.asus.com/my/Networking/RT-AX300...pDesk_Download/Thank you thank ASUSmy. this firmware did solved the connection issue. However, now I can't watch Hypptv. it says can't find network. i am sure the port 4 is connected as it showed speed from asus router page. |
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wailing81
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Oct 20 2020, 07:27 AM
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QUOTE(pikacu @ Oct 19 2020, 10:18 PM) this seems like vlan tagging not working no idea it's faulty router or firmware problem? i just bought it during 10.10 sales. Hope TS here can help. |
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wailing81
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Oct 20 2020, 12:12 PM
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QUOTE(ASUSmy @ Oct 20 2020, 11:35 AM) Hi wailing81, You can ignore my PM, try the following firmware instead. https://drive.google.com/file/d/18enXU-87oi...iew?usp=sharingThank you hi, i did the telnet stuff as per your PM. and it worked. should i try with your firmware now? |
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wailing81
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Oct 20 2020, 01:35 PM
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QUOTE(ASUSmy @ Oct 20 2020, 01:08 PM) Hi wailing81, Yes, you can try the firmware. Thank you new firmware also working fine. thank you. issued solved. thanks for your prompt response. |
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wailing81
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Nov 2 2020, 02:52 PM
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QUOTE(msafiedin @ Nov 2 2020, 02:50 PM) AX3000 Is not buggy at all. it is only when you update to new firmware and then it become buggy haha. but the driver will be updated quite frequent so just use the last firmware. and its fast too is it because i enable AX function, that's why some time those old devices will get disconnected? |
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wailing81
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Nov 4 2020, 12:47 PM
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QUOTE(laksamana @ Nov 4 2020, 12:10 PM) It's possible, but not always the case How old are the devices you are referring to? Is there a lot of interference? Weak / dead signal areas? may i know how to check the interference? kind of old android table for kids only. weird that i can see the wifi signal is strong (2 3 bar from phone), but the internet speed is very slow... and will disconnect especially at the toilet at back of the house. |
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wailing81
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Nov 6 2020, 09:55 AM
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if i trunk vlan 501 and 600 into my aimesh node, can it still split it like how it did when direct connect to modem?
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wailing81
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Nov 6 2020, 10:24 AM
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QUOTE(sHawTY @ Nov 6 2020, 09:59 AM) thank you for your prompt response. then i should get a vlan enable switch first then. |
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wailing81
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Nov 11 2020, 07:59 AM
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QUOTE(vez @ Nov 11 2020, 07:26 AM) just bought AX86U  I remember for ASUS router someone mentioned here we can use UniFi-Business profile so the UnifiTV LAN port can be use as normal LAN... any sifus here can confirm AX86U can use UniFi-Business profile so can free up the UnifiTV LAN for normal use? Thanks. i think i am the one said so.. I got the answer from the seller (OOKAS) when i have this issue. But i haven't tried out.. just bought 2 VLAN enable switch today and trunk the signal to another switch. |
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wailing81
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Nov 11 2020, 02:29 PM
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i have one question with the USB 3.0 HDD hibernation.
i had set it to hibernate after 60 second.
but it seem like won't wake up afterward.
Even though i tried to look into files inside the external HDD.
I am using RT-AX3000, hard disk is seagate brand.
This post has been edited by wailing81: Nov 11 2020, 02:30 PM
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wailing81
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Nov 12 2020, 07:40 AM
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QUOTE(uni_lib @ Nov 11 2020, 06:46 PM) Anyone face disconnect issue after few hours on RT-AX3000? Issue observed with recent firmware upgrade even after factory reset. just a minute disconnection. i have no idea it's the router or UNIFI problem. |
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wailing81
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Nov 12 2020, 09:12 AM
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QUOTE(wailing81 @ Nov 11 2020, 02:29 PM) i have one question with the USB 3.0 HDD hibernation. i had set it to hibernate after 60 second. but it seem like won't wake up afterward. Even though i tried to look into files inside the external HDD. I am using RT-AX3000, hard disk is seagate brand. anyone can give some help on this? This post has been edited by wailing81: Nov 12 2020, 09:13 AM |
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wailing81
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Nov 12 2020, 11:26 AM
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QUOTE(ASUSmy @ Nov 12 2020, 10:38 AM) Hi wailing81, May I know the Seagate external drive is USB2.0 or 3.0? You are using AiDisk(FTP) to do the testing? Can you help to send a feedback using the router GUI for checking? Thank you hi my seagate external HDD is use 3.0 Yes, i am using AiDisk for FTP, media server and samba. will send feedback now. |
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wailing81
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Nov 13 2020, 02:52 PM
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QUOTE(ASUSmy @ Nov 13 2020, 12:08 PM) Hi wailing81, RD have check with log and it seen like it is compatibility issue of the external HDD with our firmware as not all external HDD able to support event from linux kernel. Thank you thanks, mean i can't hibernate this hard disk? May i know which brand is compatible with Asus router? |
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wailing81
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Nov 16 2020, 11:27 AM
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i have one question regarding WPA3..
when i tried to change to WPA3, there is a pop up message giving suggestion that i stick to WPA2. Stating that some device not supporting it and will cause trouble.
is that the case? and i should still using WPA2 instead of the latest WPA3?
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wailing81
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Nov 16 2020, 11:45 AM
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QUOTE(vez @ Nov 16 2020, 11:37 AM) your client devices have to support it, otherwise cannot connect e.g.: your laptop, if is few years ago, it might not support, if you set to WPA3 in your router, your laptop unable to connect to wifi, similarly your phone... thanks, that is clear now. so better stick with WPA2. |
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wailing81
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Nov 27 2020, 11:50 AM
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hi all, i am trying to use Aidisk.
May i know usually what format is best to format into when wanted it to use as share drive?
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