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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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InSplre
post Jul 4 2015, 08:18 AM

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From: kat situ kat sana


QUOTE(sHawTY @ Jul 3 2015, 10:30 PM)
Those fans, is it sucking air out of the router or pushing air into the router?
You don't want to push air into the router as that will push lots of dust into the router.
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Thanks, I flip the fan to blow out and now the temp drop further to 64C


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InSplre
post Jul 4 2015, 05:31 PM

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QUOTE(Low_1988 @ Jul 4 2015, 04:15 PM)
Hi guys, i could like to ask, is eveytime restart the UNIFI modem and we need to log in again from this router? i just get AC68U yesterday.
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No need.
InSplre
post Jul 4 2015, 05:33 PM

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QUOTE(djhenry91 @ Jul 4 2015, 02:56 PM)
where can i buy this type of cooler??
*
Lelonglelong
InSplre
post Jul 26 2015, 04:48 PM

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What happen to previously release firmware by Asus for RT-AC68U? The only available firmware now is back in March?

FW_RT_AC68U_30043786152 <- gone
FW_RT_AC68U_30043786975 <- gone
FW_RT_AC68U_30043784585 <- only left with this one

This post has been edited by InSplre: Jul 26 2015, 04:49 PM
InSplre
post Aug 4 2015, 06:15 PM

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Anyone face issue with RT-AC68U and Merlin firmware? After few days, the web interface went bonkers. refer screen. I have reverted to using Asus stock firmware 3.0.0.4.378_4585 from Merlin 378.55




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InSplre
post Oct 7 2015, 11:34 PM

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Hi,

The latest firmware for RT-AC68U (3.0.0.4.378_9135) have this out of memory issue, any one else face the same issue?

» Click to show Spoiler - click again to hide... «


This post has been edited by InSplre: Oct 7 2015, 11:38 PM
InSplre
post Oct 9 2015, 09:20 AM

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QUOTE(ASUSmy @ Oct 8 2015, 10:09 AM)
Hi InSplre,

Do you mind providing me the full system log? Will need to know what else is running that caused the messages.

Do e-mail it to me, please include the setting file also.

Thank you
*
Already sent you the log and a copy of the setting to your email.
InSplre
post Oct 9 2015, 02:30 PM

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QUOTE(ASUSmy @ Oct 9 2015, 10:05 AM)
Hi InSplre,

Received your mail, may I ask have you tried to do a factory reset before?

Is there any device connected to LAN port and USB port?

Thank you
*
Yerp,factory reset before and after upgrade. All LAN point fully utilise and nothing connected at USB
InSplre
post Oct 10 2015, 06:20 PM

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QUOTE(InSplre @ Oct 9 2015, 02:30 PM)
Yerp,factory reset before and after upgrade. All LAN point fully utilise and nothing connected at USB
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A new issue appear in log file today.

» Click to show Spoiler - click again to hide... «


AsusMY , I already email you the entire log file and setting.
InSplre
post Feb 6 2016, 11:18 AM

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Jusbella , you key in wrong unifi password. Yes, wrong password also can get connected, just that TM will not allow you to get on the Internet.

If you dont know your password, just call 100.


InSplre
post Feb 23 2016, 08:09 PM

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QUOTE(dotjolt @ Feb 23 2016, 12:51 AM)
hey web sifus, I just bought an Asus RT-N12HP yesterday but whatever I do just seems to not be able to get me internet connection.

You can see from below:
- It says I am connected to the internet
- Upgraded to the latest firmware
- Green icon (top right) indicates connection

BUT at the bottom right, still shows that connection is limited. This is driving me crazy! I'm really out out of ideas here. Somebody please help!!

[attachmentid=6030938]
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You key in wrong password. If you do not know your password, call 100 to reset.

InSplre
post Apr 10 2016, 09:40 AM

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QUOTE(Pocket Aces @ Apr 10 2016, 03:01 AM)
Hi Asus Malaysia,

I've just bought a RT-AC1200HP and tried setting it up for Unifi at home. I selected ISP special requirements to Unifi-Home and applied the username and password. Upon finishing the wizard, it shows that I am connected to the internet from the Asus UI, but in reality, I'm not connected. I've made sure not to connect to network port #4, since it's for IPTV. Screenshot as shown, please advise. FYI, I'm using the ZTE modem that came from TM.
[attachmentid=6346097]

On a separate issue, I've tried doing a hard reset using the 30s-30s-30s method poking into the reset hole, but this in the end does not change anything on my router as all the previous settings are still there. Please advise.
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Check your UniFI username and password, it is wrong. If you open browser you will get the wrong username/password notification.


InSplre
post Jul 18 2016, 07:11 PM

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Does RT-AC68U support P1?
InSplre
post Oct 29 2016, 06:09 PM

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Can I use P1 UH 235 with Asus RT-AC68U?
InSplre
post Jan 11 2017, 09:46 PM

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Which USB modem here support 4G ? especially DiGi.

https://www.asus.com/event/networks_3G4G_support/
InSplre
post Jul 17 2017, 04:51 AM

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Hi,

I own a RT-AC68U and how do I create another SSID and assign VLAN600 for HyppTV? Wanted to use HyppTV wirelessly instead of from port 4 wired.

Thanks.
InSplre
post Jul 22 2017, 02:47 PM

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Need help, I notice lately my Asus RT-AC68U 5G signal keep disappearing. I have tried factory reset. I can see it like 1 2 seconds, then it disappear. Try change the channel from Auto, same result it keep disappearing.

Tested with a 3.0.0.4.380_7743 and Merlin 380.67_0. Still the same. What other troubleshooting I can try?

Client I used to scan 5G e.g. Samsung Note 5, Sony Xperia Tablet and Chromecast.

This post has been edited by InSplre: Jul 22 2017, 02:48 PM
InSplre
post Jul 23 2017, 12:25 AM

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QUOTE(kmrdeva @ Jul 22 2017, 08:53 PM)
5GHz network disappears even when tested very near the router? Hardware problem, maybe?
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I found the culprit, Pakite 5.8g cause massive interference. Only channel 165 is usable. After turn on, all back to normal.
InSplre
post Jul 23 2017, 10:13 AM

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QUOTE(GreenGoat @ Jul 23 2017, 08:51 AM)
Hi, I just bought AC-RT5300 ROG router.. problem is after sometime I couldnt detect my 5Ghz signal.. any idea? or is there any setting require? As this router has 5GHz-1 and 5GHz-2, I have tried to disable 1 of them just to see if it solves the problem but unfortunately its not.
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Try different channel from 36-48 and 149-165. Now a lot of other device use 5G also e.g. wireless AV, some cordless phones.
InSplre
post Jul 28 2017, 08:57 PM

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QUOTE(kmrdeva @ Jul 17 2017, 08:08 PM)
Not sure if you'd consider it, but let me share my story.

My AC68U was also quite hot to the touch. I have it operating 24x7 in the living room with the ceiling fan running. Some time back, I attached a cheap laptop cooler to the router to help cool it down.

No issues till now.

user posted image
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What is the temperature before and after you put the fan?

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