QUOTE(BennyTheBall @ Apr 15 2013, 09:49 PM)
Hi ASUSmy,
Thanks for the reply.
Well my modem and the RT-N12HP is connected via the DSL cables.
The modem I'm using is just a simple normal modem. A TP-LINK TD-8817.
I've checked my streamyx password. It's the same one I use to connect from my modem to PC. It works then but when it comes to connecting my modem to PC via the wireless router using the DSL cable. It does not give me access to the internet except to the RT-N12HP ip address.
Even after troubleshooting the manual I've downloaded from the ASUS website that if auto detecting ISP does not work to revert to manual setup of ISP. I.e. Manually inputting the ISP username and password. I am still unable to connect to the internet and prompts me to input ISP username and password.
I have my suspicion that it could be faulty hardware. But the wireless light works when attempting 1st time Quick Internet Setup during the detecting ISP part. Plus my brother can detect the router on his iPhone.
I patiently await your advice.
P.s. As I'm working during the day time on weekdays and my office do not allow access to forums due to security reasons, I can only provide feedback at night except during the weekends.
Thank you very much once again.
Hi BennyTheBall,
The modem model that you have provided is an modem router, have you change the TP-LINK TD-8817 to bridge mode?
Below is the link to a PDF file regarding the model TP-LINK TD-8817, when choosing the connection type, you need to select the bridge mode.
http://www.tp-link.com.my/Resources/docume..._TD-8817QIG.pdfOnce you change it, you need to plug the LAN cable to the WAN at RT-N12HP.
Thank you