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 RMAH delay payment thread, update yours here

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TSOnGx2
post Dec 25 2012, 09:31 PM

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those in EU do not have this problem...i wonder can i switch to EU rmah now? last time i think got ppl play both RMAH and got banned?

barney, just log in ur d3 account at official website, u can see submit ticket at top right.
nagflar
post Dec 25 2012, 09:34 PM

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QUOTE(OnGx2 @ Dec 25 2012, 09:31 PM)
those in EU do not have this problem...i wonder can i switch to EU rmah now? last time i think got ppl play both RMAH and got banned?

barney, just log in ur d3 account at official website, u can see submit ticket at top right.
*
you need D3 EU copy to access to D3 EU RMAH. D3 US copy can only play in EU server but cant use EU RMAH

This post has been edited by nagflar: Dec 25 2012, 09:36 PM
TSOnGx2
post Dec 25 2012, 09:42 PM

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are u sure? i thought switch region to EU then can use EU rmah already...
barney
post Dec 26 2012, 09:32 AM

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a reply from the blizz support

Ahoy,

Thank you for reaching out to us about this issue with PayPal. It looks like there is an additional delay on transactions from this period of time which our developers are looking to resolve as soon as possible. They haven't provided us a solid time frame on the resolution just yet. I just ask that you hang on as Account & Technical Services is unable to make any adjustments to the system involved. I'm sorry for any confusion and disapointment it has caused you.

If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Good Sailing
Account & Technical Services Rep Belcorin
Customer Services
Blizzard Entertainment
http://us.battle.net/support/en/

i guess all we can do now is wait. i am sure they will fix this but when? Just have to be patient as we're not the only one here so i am sure blizz is trying their best to fix this as nothing is being credited into paypal and that would piss lots of people off!
zonan4
post Dec 26 2012, 09:43 AM

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It's already piss me off because I can't use it to buy an item that I want
Gen
post Dec 26 2012, 10:15 AM

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In this kind of situation, will you guys still selling item in RMAH ?
I start posting some items in Gold AH, as I'm in gold shortage situation now.. sad.gif
nagflar
post Dec 26 2012, 10:32 AM

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QUOTE(OnGx2 @ Dec 25 2012, 09:42 PM)
are u sure? i thought switch region to EU then can use EU rmah already...
*
if like this why we got D3 US , EU , RU region copy lol
BboyDora
post Dec 26 2012, 12:06 PM

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QUOTE(Gen @ Dec 26 2012, 10:15 AM)
In this kind of situation, will you guys still selling item in RMAH ?
I start posting some items in Gold AH, as I'm in gold shortage situation now.. sad.gif
*
Risk involved . So I sell all in gold .
TSOnGx2
post Dec 26 2012, 01:19 PM

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hopefully they are just keeping the money to make the blizzard financial account look neater?
http://us.battle.net/d3/en/forum/topic/5836263829#20

blue post
"You'll need to wait until the Paypal transaction has completed. Unfortunately we're experiencing Paypal difficulties right now that may not be resolved until after the first of the new year."
dkliew
post Dec 26 2012, 04:51 PM

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i got more than 16items in status "Sold" but didnt receive $$ to paypal since 16th Dec.

this time take a bit too long .... gonna submit ticket later :3
lytros
post Dec 26 2012, 05:30 PM

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QUOTE(OnGx2 @ Dec 26 2012, 01:19 PM)
hopefully they are just keeping the money to make the blizzard financial account look neater?
If that is true than that's just plain dirty. When is Activition Blizzard's financial end date anyway? Does after the new year coincide with any of their quarter closing?

This post has been edited by lytros: Dec 26 2012, 05:31 PM
MOBAJOBG
post Dec 26 2012, 05:53 PM

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Probably, the 1 and only programmer that can do the job is on holiday/vacation until end of this year.

This post has been edited by MOBAJOBG: Dec 26 2012, 05:55 PM
TSOnGx2
post Dec 26 2012, 06:49 PM

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there is no programmer needed i think, everything was computerized
but to make it no payment after the maintenance on last tuesday (18/12/2012), yes they need a programmer to do that, i am sure they did it purposely during the maintenance to cancel/delay our payment
wlcling
post Dec 26 2012, 06:51 PM

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payment server has become intermittent... the guy needed to draw server logs needs jay Wilson approvals unfortunately fat jay is enjoyin his holiday in Bahamas with your money.
TSOnGx2
post Dec 26 2012, 06:53 PM

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yeah, they have the right even if they dont want to pay us the money, it is stated under user agreement i think, lol we are trolled


Added on December 27, 2012, 12:08 amquoted from d3 forum

"This is the latest response from Customer Support:
Hey XXX

More than likely the two are connected as you suspect. Last night we were able to confirm the delay for funds coming to and from paypal for RMAH purchases. This is causing all of these auctions to be delayed.

Our devs are working with paypal at this time to isolate the issue and get it resolved as soon as possible. Keep your eye on the completed tab for the RMAH and you should see the gold show up as soon as its fixed. Your money should show up within a few days after that.

I am adding your email to my growing list for this issue. If I hear anything new, I will be sure to let you know.

If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Travis S.
Blizzard Entertainment
http://us.battle.net/support/en/"

This post has been edited by OnGx2: Dec 27 2012, 12:08 AM
cmh
post Dec 28 2012, 09:20 AM

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I received payment from Blizzard today.
well
post Dec 28 2012, 09:21 AM

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received partial of payment today, but still got alot under pending
CyborgR
post Dec 28 2012, 09:21 AM

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Payment all in these morning. smile.gif


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Gen
post Dec 28 2012, 09:55 AM

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Cheers all bro, thanks for you guys update. notworthy.gif
Finally my Paypal has reflected the payment by Blizzard. icon_rolleyes.gif
TSOnGx2
post Dec 28 2012, 11:10 AM

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received RM700+ payment finally, BUT guys, check your payment 1 by 1, i found some payment were STILL missing

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