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 RMAH delay payment thread, update yours here

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TSOnGx2
post Dec 22 2012, 01:21 PM, updated 13y ago

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so we already know blizzard is delaying RMAH payment recently and how about everyone share their status here...whether received money or not after 18/12/2012 maintenance...(do share if u still receive payments as usual, 1-2 days after sale)
if u got replied for ticket...feel free to post here also...some were replied with 5-10 days waiting time for payment, while mine replied with 5 days waiting time...

i will share mine first, ticket submitted yesterday, and today they replied..

This is the latest response from Customer Support:
Greetings,

My name is Mortiaor from Account and Technical Services and I'm here to help answer any questions that you may have. Transactions in the Diablo III Auction House may occasionally take some time to process before the money and item are delivered to the appropriate parties.

Items can take up to 48 hours for delivery. Proceeds from auctions may take up to 5 days for delivery in certain circumstances. For additional information on the Diablo III Auction House, see the Auction House support article collection here:


checked paypal, still no sign of payments...

List of report for similar issue on D3 forum
» Click to show Spoiler - click again to hide... «


Quoted from someone in D3 forum..
"I called support and they show the items as a completed transaction but that no money has been sent out, on my items at least. Support says it may be a delay with the holidays. They also said that support is trying to get a message out on the forums for all of us with this issue.

Quoted from bluepost
"You'll need to wait until the Paypal transaction has completed. Unfortunately we're experiencing Paypal difficulties right now that may not be resolved until after the first of the new year."

The call wasn't very helpful but i doubt support, over the phone, knows everything going on."

This post has been edited by OnGx2: Dec 26 2012, 01:18 PM
TSOnGx2
post Dec 22 2012, 08:46 PM

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QUOTE(chrommed @ Dec 22 2012, 08:39 PM)
can give link where to report? sorry I just know how to play oni  icon_question.gif
*
https://us.battle.net/support/ticket/status
TSOnGx2
post Dec 23 2012, 04:43 PM

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never happen to me before
TSOnGx2
post Dec 24 2012, 11:53 AM

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i think all money already inside some blizzard staff pocket..damn...sure few million a day...
TSOnGx2
post Dec 24 2012, 02:35 PM

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Quoted from someone in D3 forum..
"I called support and they show the items as a completed transaction but that no money has been sent out, on my items at least. Support says it may be a delay with the holidays. They also said that support is trying to get a message out on the forums for all of us with this issue.

The call wasn't very helpful but i doubt support, over the phone, knows everything going on."
TSOnGx2
post Dec 25 2012, 11:51 AM

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fakup blizzard...i reopen my ticket and i got such reply from blizzard..saying paypal unverified LOL, i already mention that my paypal were verified since the first ticket submission, what a nonsense reply, i bet he didn't even check my paypal status even and just simply reply

» Click to show Spoiler - click again to hide... «


» Click to show Spoiler - click again to hide... «


This post has been edited by OnGx2: Dec 25 2012, 03:20 PM
TSOnGx2
post Dec 25 2012, 09:31 PM

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those in EU do not have this problem...i wonder can i switch to EU rmah now? last time i think got ppl play both RMAH and got banned?

barney, just log in ur d3 account at official website, u can see submit ticket at top right.
TSOnGx2
post Dec 25 2012, 09:42 PM

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are u sure? i thought switch region to EU then can use EU rmah already...
TSOnGx2
post Dec 26 2012, 01:19 PM

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hopefully they are just keeping the money to make the blizzard financial account look neater?
http://us.battle.net/d3/en/forum/topic/5836263829#20

blue post
"You'll need to wait until the Paypal transaction has completed. Unfortunately we're experiencing Paypal difficulties right now that may not be resolved until after the first of the new year."
TSOnGx2
post Dec 26 2012, 06:49 PM

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there is no programmer needed i think, everything was computerized
but to make it no payment after the maintenance on last tuesday (18/12/2012), yes they need a programmer to do that, i am sure they did it purposely during the maintenance to cancel/delay our payment
TSOnGx2
post Dec 26 2012, 06:53 PM

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yeah, they have the right even if they dont want to pay us the money, it is stated under user agreement i think, lol we are trolled


Added on December 27, 2012, 12:08 amquoted from d3 forum

"This is the latest response from Customer Support:
Hey XXX

More than likely the two are connected as you suspect. Last night we were able to confirm the delay for funds coming to and from paypal for RMAH purchases. This is causing all of these auctions to be delayed.

Our devs are working with paypal at this time to isolate the issue and get it resolved as soon as possible. Keep your eye on the completed tab for the RMAH and you should see the gold show up as soon as its fixed. Your money should show up within a few days after that.

I am adding your email to my growing list for this issue. If I hear anything new, I will be sure to let you know.

If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Travis S.
Blizzard Entertainment
http://us.battle.net/support/en/"

This post has been edited by OnGx2: Dec 27 2012, 12:08 AM
TSOnGx2
post Dec 28 2012, 11:10 AM

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received RM700+ payment finally, BUT guys, check your payment 1 by 1, i found some payment were STILL missing
TSOnGx2
post Dec 28 2012, 01:26 PM

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huhu...the payment is still updating...received RM1k+ till now....hopefully they kindly pay us all payment so i dont need to check 1 by 1...
TSOnGx2
post Dec 28 2012, 06:25 PM

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wowo lau pan so much...more than me ^^

 

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