just redeemed to bne....y unfortunately, as j redemption is out of this world....
called the call centre....no more full redemption website, only cash and miles....but "full redemption" can be done by sliding the redemption bar full to the right.....well, supposed to be....
cannot be done, as after sliding fully to the right, there is always some cash upfront over and above the taxes needed to pay....
the cs officer says that's not supposed to happen....asked me to take picture and forward to the centre....
redemption through call centre incurs an extra RM80 over online redemption.....
then, after changing name (redeeming for wife), cannot change enrich number....
after booking completed, can amend details, so when back into booking to change the enrich number....final result....now booking has TWO enrich numbers....
mh website/system is full of bugs.....
to top it all, redemption forces you to the basic pricing, no access to the promo price....which is rm800 higher....thus forcing you to use more miles in the revenue price system mh uses.....
Seems like they give up them self alr haha....