just jumped ship from Celcom to U Mobile.

Cannot tolerate the poor 3G coverage.

8 months poor 3G/no 3G using although coverage map said well coverage.

Terminated 2 years contract.

Deal with branch manager, just pay back the device subsidy (meanwhile bought the iPhone 5 from Celcom RM 2,199), then they will waive the penalty. (still pending for bill generated, so that they can know how much to waive.)

Anyone with poor Celcom network, but got signed contract, try to talk to branch manager and seek a good and fair solutions.

U mobile good coverage?

Good is good, but once reach genting straight become roaming.

celcom going to come out with iphone 5c / 5s ?

Must be. Their usual way to sell beside from Maxis. Just like when iPhone 5 launch in Malaysia last year.

Celcom has best coverage everywhere bro, wonder where is the location u at that has poor coverage? I have been with Celcom for 2 years now

Best coverage, but then most of the places are 2G/Edge signals only

GPRS best coverage.

in Kubang Kerian / HUSM Kelantan, Celcom coverage damn poor, reports made during past 4-6 months.

HUSM got 3G coverage, but 60% of the time speed around 1-2Mbps with intermittent disconnect. 10% of the time even worst than EDGE, the rest 30% is in good speed and constant.

Kubang Kerian my rented house, after I signed the contract, first 2 days best 3G coverage, able to make facetime call. after that... never ever got more than 1 bar 3G. 95% of the time got only GPRS, 4.9% E, and 0.1% 3G.

my hometown, my house, 3rd floor only got 3G, 2nd floor very poor 3G, 1st floor none.
when I enter estate, poor Celcom coverage, but Maxis full bar...

So... I jumped.

Maxis too expensive, now go U Mobile, which uses Maxis sites. If not good, sure jump again.

i would agree that celcom has the best 2G coverage. but 3G wise, some parts even digi able to get full 3G in some area. most suprisingly was travelling along karak highway where digi (stay full 3g) & maxis (on and off) able to get 3g signal quite a long way vs celcom where after genting sempah 2G all the way. wonder what celcom is doing... ..

Ini wilayah Celcom.

stingy and selfish in investing new equipment.

few weeks ago when I again complaint to careline about HUSM poor coverage, do you know what he told me?

Celcom handle the case based on the total number of reports.

if only mine report, Celcom will close it within 48 hours without doing anything, but if at the same time 10 reports or more has been lodged, then only Celcom will work on this issue.

the same, my friend who work in telco site, he told me that if VVIP complains of poor or no coverage, they can even set up a new site or install a new antenna specially face on that VVIP area.

so, what I learnt from is, never trust the coverage map, get a prepaid to test until you sure which telco has covered you the best, then only go deeper.

Have u tried complaint via CFM ?
Last time I made a complaint via CFM on UMobile poor broadband service and problem solved.

Received a call from a 03 number yesterday evening. Guy claimed he is a celcom staff and wanted to do a survey on how satisfied am I with celcom. Weird thing is he called my wife's sub line.

Told him straight to the point that their customer careline 1111 staff are useless. I called asking regarding my iphone 5 repair status and the answer given was they don't know and there is no way that they can know. Asked for pavilion blue cube phone number as I sent my phone there, was told that they are not allowed to disclose their phone number. Dafuq?!!

My friend sent his i5 bought from apple store to Machines Midvalley, 2nd day after he sent, got a call from them telling that he'll be give a replacement phone in within 5-7 days. Now that's what I call service. FYI we both have the same power button problem.

Now when celcom will start serving to the non VIP customers?

network quality problem no need log CFM report, as telco set up a site will cost a lots for them.

somemore after lodged report, the rep who called back gave me solutions and ideas on how to deal with branch manager, and I did it with penalty waived.

as long as the problem solved.

sometime CFM useless. Last time I received spam email from a Malaysia travel company, I lodged a report, then I received an email stated that they sent a copy of report which include my IC number etc to that company. WTF. called CFM, they told me this is standard procedure. WTF.

Guys, question here, my ip5 on/off button not working anymore, its happen so suddenly and not because i dropped it or wat. When i shake my ip5, it hav a "broken sound" on top of it. Anyone have a same prob?

Can I know how to remove my credit card details on iTunes

If i am using prepaid. Will there be lte for me?

Don't think so.

if still in warranty go claim it. and for the sound, its normal as spread on net.

This post has been edited by SirRieq: Sep 18 2013, 11:37 AM

edit ur account bro.