QUOTE(jenastan @ Mar 22 2021, 05:44 PM)
Yeah, that is the last thing I can do.
Yes I do keep the whatapps messages and email between the sales agent and their credit department.
worst of all, when I proceed with the booking of the new unit, the previous spa has not been stamped by lhdn yet. So there is a huge miscommunication between the developer side. I got to know when I saw the date on the stamp and compare with my sales form.
Yes now Im talking to their credit management, I call them almost everyday, and all they said is wait.
Not good for both party if we go to court, and they might not necessary lose as they have their lawyer panel, while Im just alone.
Worst of all, is this case got exposed. it will affect their reputation as a developer. thats the last thing I can rely on for them to pay this bill for what they have promised. If I would there will be 10k extra, I will never proceed to change unit.
OMG, this is really ridiculous.
You are very kind to them, if same thing happened to me and they didn't solve it within a month in promising way, I will sure go up to their office or gallery and make sure each of them regret to be brought to this world by their parent.
I hope the developer office is now really trying hard to fix the issue. Maybe they just need time to get internal approval to settle the bill for you. So you must ask them what is their action plan now and force them update the status constantly until the invoice is settled or recersed.
Anyway, what you do is correct, try not to expose anything that might give them chance to say you are damaging their reputation, as they might use it as an excuse to file claim against you.
I think is good you can start print out all records and come out with clear chronological of events, in case really need to go to tribunal court.
If you have friend work in legal profession, can ask them for suggestion but keep it P&C. Otherwise you can call to national house buyers association and let them to advise on your situation, although your case is complicated.
https://www.hba.org.my/main.htmMany years ago my developer forced me to waive the LAD for 50% if I wish to get the key soon, I was young that time and don't know what to do, until my colleague asked me call to HBA helpline for advice, the volunteers who picked up my call was a retired Lawyer, and he only asked me for the developer name after listen to my story. Few days later the developer office called me and said their staff made mistake in first call, and ask me to go collect the cheque when I have time, so in the end I received full LAD. But my issue was very simple and direct, by law developer must pay full LAD if they still want to continue their business.
No harm to seek advice from HBA.
Good luck