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Credit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here

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cempedaklife
post May 20 2013, 03:29 PM

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QUOTE(barium @ May 20 2013, 01:46 PM)
guys,i applied for standard chartered credit card since last monday...but till now i didn't receive any news on whether my application got approved or not...is there any other way to check my status of application??? i tried called to the CC agent for like thousand of times but she didn't accept the phone...
*
how did u apply? weird if u apply online..
most of us (my acquaintances) got notification via sms in less than a week
cempedaklife
post May 20 2013, 11:13 PM

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QUOTE(barium @ May 20 2013, 06:41 PM)
i apply directly from a Standard Chart bank at my hometown...but now im on outstation..so i couldn't go to the bank to clarify until next month...the women who serve me that time did not pick up my call, then i tried call to the bank phone number, also nobody wanna pick up the phone...super dissapointed with this kind of service  mad.gif  mad.gif
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i think scb has one of worst well known CS laugh.gif
cempedaklife
post May 25 2013, 09:01 PM

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in light of what kanethesun mentioned (although it might be his mistake), i need to share my experience as well.

i've applied my 2nd scb card some 2 months back, during that time, i've received an sms saying that my application was successful, then a day later, an agent called me, to say my application is unsuccessful. i was a bit skeptical and told him that i've received sms saying it's successful. he talk abit more and hang up. after that, one or two weeks later, i received my card. so i rub off the whole incident....

until my fren applied for his first scb card. as a new applicant might know, now we can't submit the document through online, only thru email. so my fren did that, then he received a call from an agent, telling him that the email din go through, bla bla bla, ask him to send the document into a direct email (but still with scb domain) and told him that becoz of that he will get rm50 less. my fren argue with him on that as this is system error, and not because of the incomplete documents. i can't remember what happen next but i remember my fren not agree with the rm50 being deducted and he would rather re-apply

the next day after the call, he got his sms approval and one week later, his card.

i'm not sure whether in this 2 incidents, the agent actually wanna cheat the new applicants so that they will earn their agent fee.

all i can say is i just want to share with everyone here about this, if they really do that, it's really unprofessional of them.

This post has been edited by cempedaklife: May 25 2013, 09:02 PM
cempedaklife
post Jun 13 2013, 08:31 PM

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QUOTE(fruitie @ Jun 13 2013, 02:58 PM)
Man, the agents from SCB (I suspect part timers) are annoying. They set up a booth in Sooka Sentral, KL Sentral and follow everybody that in the building. Keep asking a lot of questions.

Just now I had no choice but to entertain because I was waiting for my turn to withdraw money from ATM.

He briefly told me that he didn't need any salary documentations because I'm already holding OCBC Ti which qualifies for their Plat.

OK fine, then it follows by. GST and annual fees will be waived even though no usage for one year. Then, free one tabung I think. This part, I'm not sure if I heard wrongly... Free trips to Thai. sweat.gif

Anybody knows about this?

Maybe when I'm free later, will pay a visit to the booth. Since they said, I don't need to show any proof.
*
one sure way to drive them off instead of them keep pestering u is to say that u r owning the card already laugh.gif
cempedaklife
post Jul 5 2013, 10:52 PM

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i'm not sure why, after i already got the rm55 + rm245 from my 2nd scb card, after one month since my last transaction (i stop using after i used up my cashback), i get another rm145 cashback now rclxub.gif

smile.gif biggrin.gif tongue.gif laugh.gif drool.gif brows.gif icon_idea.gif rclxm9.gif
cempedaklife
post Jul 5 2013, 10:56 PM

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QUOTE(jacey @ Jul 3 2013, 09:41 PM)
Just received an Exclusive Invitation for 1 night stay in Sepang Gold Coast Resort, with the requirements of listening to a 60 minutes presentation talk...

Anyone went before?
*
my fren has this promo from another bank at another hotel. same requirement to attend a 60 mins presentation and no obligation to purchase/spend any money..he got the free night stay voucher
cempedaklife
post Jul 18 2013, 01:39 PM

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QUOTE(Ricky300 @ Jul 18 2013, 09:07 AM)
Just share with you what I heard from my colleague.

He previously applied a credit card via online and he submitted all the documents. (Cash back RM350)

One day a fella called up asking for a copy of his IC due to it is blur. Without hesitation, my colleague email this fella his photocopy IC.

The next thing he knows when he collect his card is cash back is RM300 instead of RM350 due to RM50 goes to agent @@

I suspect the agents login to the system and trying fool around with customer like us.
*
i reported this before as it happened to my fren.
QUOTE(cempedaklife @ May 25 2013, 09:01 PM)
in light of what kanethesun mentioned (although it might be his mistake), i need to share my experience as well.

i've applied my 2nd scb card some 2 months back, during that time, i've received an sms saying that my application was successful, then a day later, an agent called me, to say my application is unsuccessful. i was a bit skeptical and told him that i've received sms saying it's successful. he talk abit more and hang up. after that, one or two weeks later, i received my card. so i rub off the whole incident....

until my fren applied for his first scb card. as a new applicant might know, now we can't submit the document through online, only thru email. so my fren did that, then he received a call from an agent, telling him that the email din go through, bla bla bla, ask him to send the document into a direct email (but still with scb domain) and told him that becoz of that he will get rm50 less. my fren argue with him on that as this is system error, and not because of the incomplete documents. i can't remember what happen next but i remember my fren not agree with the rm50 being deducted and he would rather re-apply

the next day after the call, he got his sms approval and one week later, his card.

i'm not sure whether in this 2 incidents, the agent actually wanna cheat the new applicants so that they will earn their agent fee.

all i can say is i just want to share with everyone here about this, if they really do that, it's really unprofessional of them.
*
This post has been edited by cempedaklife: Jul 18 2013, 01:39 PM
cempedaklife
post Oct 1 2013, 11:40 AM

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QUOTE(guy3288 @ Sep 25 2013, 06:57 PM)
hooray, all my 8 cards cancelled easily, via email 1 week ago, then email verification then a call fr PS and today SMS confirmation. Checked online card summary -nothing displayed.
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what's the template for your email cancellation? i need to cancel my 2 cards liao brows.gif

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