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Credit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here

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fruitie
post Jul 14 2013, 01:00 AM

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QUOTE(ronnie @ Jul 14 2013, 12:54 AM)
I send via Yahoo! Mail also but on Thursday... no bounce back received.
What bounce error message did you receive ?
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From: postmaster@exchange.standardchartered.com <postmaster@exchange.standardchartered.com>;
----- Forwarded Message -----

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

CCOnline.Documents@sc.com





This email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please delete all copies and notify the sender immediately. You may wish to refer to the incorporation details of Standard Chartered PLC, Standard Chartered Bank and their subsidiaries at http://www.standardchartered.com/en/incorp...on-details.html.

sad.gif Called their so-called 24-hour phone banking but nobody picks up. sweat.gif
I'll try again tomorrow's morning... sad.gif
fruitie
post Jul 14 2013, 01:28 AM

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QUOTE(ronnie @ Jul 14 2013, 01:27 AM)
Try cconline.documents@sc.com instead (lowercaps)
*
Tried, still the same. In fact 2 times with lowercaps.
fruitie
post Jul 14 2013, 01:34 AM

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QUOTE(ronnie @ Jul 14 2013, 01:31 AM)
I guess try again on Monday...
*
But it will be >24 hours after I submitted my application, still OK?
Anyway, thanks a lot for the information. smile.gif
I'll try to call them again. I can fax to them as well but I have to wait till Monday when I go back to office.
fruitie
post Jul 14 2013, 09:36 PM

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QUOTE(AaIto @ Jul 14 2013, 08:53 PM)
I tot of applying under the Raya promo, rm450 Cash back, but reading on, it's for new customer onli..., D***...
Yalor, how some ppl can hv 7 cards.... rclxms.gif
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laugh.gif I'm a new customer by the way. tongue.gif

Oh ya, the bounced emails were because of SCB's inbox already burst with overwhelming emails.
I have to try again tomorrow. doh.gif
The SC I spoke to this morning said it should be fine for me to submit tomorrow despite >24H.
fruitie
post Jul 14 2013, 10:49 PM

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QUOTE(nothingz @ Jul 14 2013, 10:47 PM)
you apply the principal card first, get RM350. after approval then apply the sup card, get another RM300. instead of the RM450 only.  this is what my agent did for you
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Ah ha. Didn't think of that. sweat.gif
So how when I have filled up my mum's details. doh.gif
Can I not to submit her I.C. but will my application get rejected later?

This post has been edited by fruitie: Jul 14 2013, 10:50 PM
fruitie
post Jul 14 2013, 11:12 PM

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QUOTE(zr125 @ Jul 14 2013, 10:53 PM)
The supp card can be anyone right? other than family member also can?
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Yes, can be anyone. smile.gif
At first I planned to give it to my dad but who knows my dad just had his 65th birthday in March and he is no longer eligible. sweat.gif
The holder must be >21 but <65.
Left my mum now and my sisters are already holding SCB principal, so I have no more choice. laugh.gif
fruitie
post Jul 14 2013, 11:35 PM

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QUOTE(guy3288 @ Jul 14 2013, 11:33 PM)
current promotion is only RM100 for supp card, so it doesn t matter for you.

Last time yes, my first supp card applied in Apr gave me RM300 and supp card got CB RM50.

Now i used my other 2  SC principal cards to apply for another 2 supp cards. i think  CB is only RM100 for each supp card.
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Is it? I thought there is this promotion? It will expire in end of this month.

user posted image
fruitie
post Jul 15 2013, 12:10 AM

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QUOTE(zr125 @ Jul 15 2013, 12:10 AM)
what i mean is non-family member also can? haha
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Ya, I said what. Can be anyone. smile.gif Didn't see my first sentence?
You can give to your girlfriend if you want.

However, when I filled up the form, they did ask about the relationship with the principal line. It has a drop down menu and I think it only has all family members listed there (father, mother, sister, brother, uncle, aunt and etc) but I didn't see friend or others. hmm.gif
If my memory serves me well la.

This post has been edited by fruitie: Jul 15 2013, 12:12 AM
fruitie
post Jul 15 2013, 01:03 AM

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QUOTE(zr125 @ Jul 15 2013, 12:16 AM)
haha, sorry. i get a little bit confused when you said you had no more choices.  sweat.gif

plan to give it to my girlfriend but since they ask about the relationship with principal line.. hmm, seems impossible?
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As far as I know supplementary card can be anyone, not only your family members.
My sister was holding supp card from her then BF now husband.
You better check with SCB. As I said I can't really recall the drop down menu. smile.gif
fruitie
post Jul 15 2013, 05:52 PM

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QUOTE(nothingz @ Jul 15 2013, 04:01 PM)
when the agent calls you, you can ask him to do as i recommended you
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Thanks, so did you mean after I submit my application, an agent will call me? biggrin.gif
I will do it now then. tongue.gif
fruitie
post Jul 15 2013, 08:03 PM

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QUOTE(nothingz @ Jul 15 2013, 07:15 PM)
most likely an agent will call you. wait for it. if they don't, then can't help
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Thanks. smile.gif
I have submitted just now and no more delivery failure email.
Hope it goes through and will wait for the agent to call me. God really needs bless me.
fruitie
post Jul 15 2013, 11:25 PM

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QUOTE(ronnie @ Jul 15 2013, 11:19 PM)
If an agent calls you, you won't get RM300 but RM250 for the supplementary cash back
*
sweat.gif OK, then let's hope this RM 100 goes through and I will try to find someone to get the RM 300 supplementary cash back.
fruitie
post Jul 16 2013, 08:07 PM

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The SCB agent called me today, twice. Both times also when I was having meeting. doh.gif

At the end, I still spoke to him on the second call... While we were talking, I cannot understand why he kept saying I can only get RM 300 cash back as principal... I was clarifying as I was expecting RM 350 and not RM 300. Then the line got disconnected. sad.gif

I tried to call back the no. but nobody picked up. I think he won't call me back. laugh.gif

So I just wait for SCB to issue my card then. sweat.gif
fruitie
post Jul 16 2013, 08:16 PM

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QUOTE(Human Nature @ Jul 16 2013, 08:14 PM)
Maybe he already deduct the RM50 for GST  biggrin.gif
*
No, he said... RM 300 before GST, so after GST only RM 250. sweat.gif
Then I tried to understand more, the line got disconnected...

This post has been edited by fruitie: Jul 16 2013, 08:16 PM
fruitie
post Jul 16 2013, 09:49 PM

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QUOTE(nothingz @ Jul 16 2013, 09:23 PM)
gold card is RM300 only then deduct RM50 GST, net RM250.  afterall my rebates are quite messy, i can't even understand how it arrived because it comes with the supplementary card cash rebates
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He told me Platinum... sweat.gif
I applied for Platinum as well... My salary is eligible for Plat...
fruitie
post Jul 16 2013, 10:39 PM

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QUOTE(Human Nature @ Jul 16 2013, 10:06 PM)
Maybe he has no idea what is he talking about, just interested to secure your application  laugh.gif
*
Now I just hope SCB will approve my application... cry.gif
Or must go through agent in order to approve it?
fruitie
post Jul 16 2013, 10:49 PM

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QUOTE(Human Nature @ Jul 16 2013, 10:40 PM)
you already provide all docs right. It should reach the processing department within 2-3 days. you can then call up CS to confirm
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Ya sent already yesterday. nod.gif
Thanks, will call them up. biggrin.gif
fruitie
post Jul 17 2013, 10:52 PM

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Finally the agent returned my call this morning and he admitted he made a mistake. sweat.gif

OK, he said I will get RM 450 (RM 350 for principal + RM 100 for supp). I did ask him about the RM 300 supp promo but he said I can only get RM 300 for principal... sweat.gif

Then, I told him to go ahead with this RM 450 first then I will apply the RM 300 supp once my card is approved.

Now waiting for another team to call to confirm on my application.

This post has been edited by fruitie: Jul 17 2013, 10:53 PM
fruitie
post Jul 18 2013, 04:27 PM

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QUOTE(Ricky300 @ Jul 18 2013, 09:07 AM)
Just share with you what I heard from my colleague.

He previously applied a credit card via online and he submitted all the documents. (Cash back RM350)

One day a fella called up asking for a copy of his IC due to it is blur. Without hesitation, my colleague email this fella his photocopy IC.

The next thing he knows when he collect his card is cash back is RM300 instead of RM350 due to RM50 goes to agent @@

I suspect the agents login to the system and trying fool around with customer like us.
*
I will be extremely angry if this happens to me.

Luckily I didn't send any revised IC. Really pray hard everything sails smoothly.

I haven't received calls from another team yet to confirm my application. sad.gif
fruitie
post Jul 18 2013, 05:24 PM

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QUOTE(red_scorpion @ Jul 18 2013, 05:15 PM)
just complain, many agent is doing things beyond their boundary..to earn money, they simply reject or ask more doc, then they do some work ----so you are applying through them, they share 50 from ur application
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Ya, that's why I insisted I should get RM 350 for principal and not RM 300. I knew he is trying to fish RM 50 away for me but I guess he met the wrong person. laugh.gif
Then the line got disconnected.... laugh.gif

Called back the next day and admitted he was wrong earlier. tongue.gif

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