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 Shakura Pigmentation Beauty Salon, Bad experience

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Wah wah
post Jun 21 2018, 11:32 AM

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So sad! I just wish I had read these review before I go to the shakura beauty centre.. I had spend Rm5600 for the 20 facial session.
I went there on 11 June for the free facial treatment promote at Facebook.. I don't plan to pay any amount at first.. Who know the beautician was too persuasive and keep persuade me sign for the Rm560 for this day, it will have 3 enzyme.. She also tell me about the 10,20,30 treatment and the price.. I just reject as I have too many commitment and I don't want to spend money again..
Who know she was too talent in persuasion and I finally decide to sign the Rm560 for that day first.. I try the treatment, feeling it was just like normal facial treatment but even worse than my normal facial treatment as the blackhead extraction is too painful that I never experience in my normal facial treatment..
But after the treatment, she let me to see the different on my face and keep discount for me and offer me free facial set.. Very stupidly I finally agree to pay that although I know actually it already greatly exceed my monthly spending budget..
I totally paid Rm5600(RM3000 installment and RM2600 full payment). Now when I really feel regret as I further add on my financial burden with this bad review company.. The painful blackhead extraction also leave scar at my nose which my normal facial won't like this.. I really feel sad and regret
I still have 20session to go for every month next appointment will be on July..
I wish to request for refund for this..I hope I can return all the unused facial set given by them and get the refund.. But I feel there is very little chance that I can get that..i just hope I can get back the money before it was too late and I have start do their treatment..
PLEASE..Who can advise me how should I do..
Wah wah
post Jun 25 2018, 02:03 PM

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This post has been edited by Wah wah: Jun 25 2018, 02:07 PM
Wah wah
post Jun 25 2018, 02:07 PM

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QUOTE(4everlove @ Jun 24 2018, 12:55 PM)
Hi TS, yours is another case of a lot of customers being coaxed by beautician in purchasing packages that u regret buying. My case is skin damage due to lies and negligence of a beautician of another beauty centre which I have open a thread to advise on the options and what can customer do if the beautician is unethical/negligent:
https://forum.lowyat.net/topic/4524853

Please file a case at the consumer tribunal https://ttpm.kpdnkk.gov.my/portal/home or (NCCC) National Consumer Complaints Centre http://www.nccc.org.my/v2/. I hope u have photos before and after the facial which show the scar at your nose after the facial. U need to prove that you have reason for demanding the refund. Regret after buying is not strong enough. Do contact the company's legal department to discuss the refund first. If they insist no refund, then tell them that you will be filing a case with the consumer tribunal/NCCC. I wish you will be able to get all or at least some of the refund back. Good luck, TS.
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Hi thanks for your advice. I am curious will there a chance I can cancel the package and request for refund as I not yet start my package treatment.

This post has been edited by Wah wah: Jul 5 2018, 11:54 AM

 

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