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Streamyx Can't access http://192.168.1.1/, Modem is TM's Innacomm W3400V6

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Xploit Machine
post Nov 8 2012, 05:24 PM

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try 192.168.1.1
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post Nov 8 2012, 05:25 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:23 PM)
On a side note, he mentioned that I should turn off my modem when not using so that they can upgrade when it is off and the upgrade will be done within a week. Seriously?
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rclxub.gif rclxub.gif rclxub.gif

he graduated from the Harvards?
Xploit Machine
post Nov 8 2012, 05:32 PM

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TS .. Innacomm W3400V has many issues and I dont know why they still bundle with 4Mbps package. Maybe they have to do some research before throwing in free stuffs in the said package.

As, far I know 4Mbps can only support fewer modems in the market, TM used to give the bulky BILLION where I found very stable for 4Mbps but later discontinued ..

» Click to show Spoiler - click again to hide... «


Other than that will be this RIGER ..

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but I suggest u to get 3rd party modem such as AZTECH / TPLINK smile.gif
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post Nov 8 2012, 05:35 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:29 PM)
Same result.  sad.gif
I should've asked for his name but how does the upgrade REALLY work anyway?

QUOTE(WaCKy-Angel)
Not sure if TS typed wrongly, it should be 192
Ya typed wrongly, sorry about that.
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yeah, you can try any of these ..

192.168.1.1 or 192.168.0.1 smile.gif

there's no way for remotely firmware updating by tech personnel unless remote configuration is set via router or TeamViewer for example.

Common, this youself .. how he gonna access your connection if your modem / router is turned off?

he lied biggrin.gif
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post Nov 8 2012, 05:38 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:36 PM)
Well when I registered for the upgrade they mentioned either D-Link or Innacomm and I asked for D-Link and they replied only if got stock. Earlier I asked the tech about D-Link, immediate answer: no stock.

Yeah I prefer 3rd party modem BUT they're kinda pricey, for me anyway =/
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goto command prompt, .. -> RUN - type CMD and type IPCONFIG ..

user posted image
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post Nov 8 2012, 05:50 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:40 PM)
Error: unrecognized or incomplete command line

I tried ipconfig and:-
user posted image
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are u on IPv6?

if yes try http://[fe80::1%11]

hmm.gif

else change to IPv4 mode

This post has been edited by Xploit Machine: Nov 8 2012, 05:52 PM
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post Nov 8 2012, 06:22 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:58 PM)
Okay, I did in this order:-
1. Disabled network adapter
2. Changed LAN cable port
3. Enabled network adapter

Still not working.

QUOTE(Xploit Machine)
are u on IPv6?

if yes try http://fe80::1%11
I don't think I'm on IPv6 and just tried it (with and without the http://) it went to search (Chrome) and in Firefox, this: The address wasn't understood

There's a check in the IPv6 box under Control Panel -> Network & Internet -> Network & Sharing Center -> Change Adapter Settings -> Right Click + Propeties meaning I'm using IPv6?

Unchecked and still with same result.
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yes, its on IPv6 .. try turn off your firewall at the computer and retry
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post Nov 8 2012, 06:28 PM

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are you able to ping 192.168.1.1 ? hmm.gif
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post Nov 8 2012, 06:32 PM

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else, also you can check ure dynamic IP via http://www.whatismyip.com and use that IP address in the address bar to see if you can login to the router

alternate IP check at http://checkip.dyndns.org
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post Nov 8 2012, 06:50 PM

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then it shud be fine, try access using ure dynamic IP via http://www.whatismyip.com and use that IP address in the address bar to see if you can login to the router, alternate IP check at http://checkip.dyndns.org

same range means ure LAN IP fall under 192.168.1.x .. if u configured as static, turn it to AUTOMATIC

smile.gif
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post Nov 8 2012, 06:58 PM

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QUOTE(Skyfer @ Nov 8 2012, 06:52 PM)
How can I do that?
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the same place u enable / disable Pv4 and IPv6 section, go inside the TCP/IP settings and set IP and DNS stuffs to automatic, dont set ip manually .. btw wat windows ure using? example below in spoiler:

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post Nov 8 2012, 07:30 PM

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QUOTE(Skyfer @ Nov 8 2012, 07:17 PM)
The IP was and is set to automatic. If any, for the DNS, I'm using Google DNS.

At any rate, I've set DNS to automatic and tested with both 192.168.1.1 and my IP -> same result

If any, my previous modem (Linksys) worked perfectly with the 192.168.1.1 before it went kaput.

Windows version: Windows 7 Ultimate
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i just tested my another machine .. turning off the firewall and i couldnt access 192.168.1.1 hmm.gif .. probably the tech guy u were saying disabled the router firewall, if the router firewall is disabled, you cannot access the router configuration page.

the only way is to reset the router and reconfigure ure username and password (for streamyx / unifi) again nod.gif

u may proceed if ure aware of the procedures and configuration method smile.gif
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post Nov 8 2012, 07:31 PM

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QUOTE(Skyfer @ Nov 8 2012, 07:17 PM)
The IP was and is set to automatic. If any, for the DNS, I'm using Google DNS.

At any rate, I've set DNS to automatic and tested with both 192.168.1.1 and my IP -> same result

If any, my previous modem (Linksys) worked perfectly with the 192.168.1.1 before it went kaput.

Windows version: Windows 7 Ultimate
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QUOTE(cHiLdHo0drEaMz @ Nov 8 2012, 07:30 PM)
bro Xploit Machine, why dont you just try do screen share with Skyfer ? Since he is able to surf, should not have any prob  wink.gif
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yes if u want Skyfer .. i have Teamviewer smile.gif
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post Nov 8 2012, 08:56 PM

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QUOTE(Skyfer @ Nov 8 2012, 08:13 PM)
Eh what you mean already solved? Where did you get that?

Well anyway, problem wasn't solved mate and I did try to use another PC/laptop (starting post) to access 192.168.1.1

About resetting modem, I'll wait for Xploit Machine to see if s/he can help work out before I try the reset method.  smile.gif
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brb PM

This post has been edited by Xploit Machine: Nov 9 2012, 03:32 PM
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post Nov 9 2012, 03:33 PM

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This leads to your same issue - forums.whirlpool.net.au/archive/1851016

we tried remotely, if still cant.. the result is HARD RESET
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post Nov 9 2012, 03:42 PM

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QUOTE(Skyfer @ Nov 9 2012, 03:36 PM)
Tried your method:
1. Restart -> Unplugged LAN cable
2. In Windows, used Wireless
3. 192.168.1.1 @ IE, same result
4. Disconnected from Wireless -> connected using LAN cable
5. Enabled Local Area Connection
6. After connected -> #3

I suppose need to hard reset like miezaidin mentioned, BUT what if after hard reset, still cannot access 192.168.1.1? Please don't tell me call TM.
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hmm.gif troublesome too .. are u using router alone or the router connected to switch other router?
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post Nov 9 2012, 03:56 PM

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QUOTE(Skyfer @ Nov 9 2012, 03:47 PM)
Router alone.
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do u have any other computer whereby u can take the router to connect n test? .. no need telephone like just router + adapter + RJ45 enuf hmm.gif
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post Nov 9 2012, 04:37 PM

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QUOTE(Skyfer @ Nov 9 2012, 04:18 PM)
You mean in a different place, i.e. different line?
Yes I do but that will take some time and RJ45 = LAN cable (yellow/red/?)?
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different computer, ure using unifi?

the cable from ure laptop to router just now ..
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