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Streamyx Can't access http://192.168.1.1/, Modem is TM's Innacomm W3400V6

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TSSkyfer
post Nov 8 2012, 05:23 PM, updated 11y ago

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Just recently (few hours ago) got my Innacomm W3400V6 free modem through upgrading my previous 1Mbps to 4Mbps.

Tried switching off modem for 30s and turning it back on.
Tried unplugging for 30s and then plugging back and turning the modem back on.

If any, that can be accessed in the technician's netbook when he installed it for me but when tried on my PC it can't access and he claimed that my PC was the problem.

Later tested it with a laptop, also cannot access. Coincidence?

On a side note, he mentioned that I should turn off my modem when not using so that they can upgrade when it is off and the upgrade will be done within a week. Seriously?

This post has been edited by Skyfer: Nov 8 2012, 05:32 PM
Xploit Machine
post Nov 8 2012, 05:24 PM

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try 192.168.1.1
Xploit Machine
post Nov 8 2012, 05:25 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:23 PM)
On a side note, he mentioned that I should turn off my modem when not using so that they can upgrade when it is off and the upgrade will be done within a week. Seriously?
*


rclxub.gif rclxub.gif rclxub.gif

he graduated from the Harvards?
dexterhau
post Nov 8 2012, 05:27 PM

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QUOTE(Xploit Machine @ Nov 8 2012, 05:25 PM)
rclxub.gif rclxub.gif rclxub.gif

he graduated from the Harvards?
*
rclxms.gif rclxms.gif rclxms.gif

How they upgrade when it has been off? Astro decoder also need to on standby mode only can update... =.='
WaCKy-Angel
post Nov 8 2012, 05:29 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:23 PM)
Just recently (few hours ago) got my Innacomm W3400V6 free modem through upgrading my previous 1Mbps to 4Mbps.

Tried switching off modem for 30s and turning it back on.
Tried unplugging for 30s and then plugging back and turning the modem back on.

If any, that can be accessed in the technician's netbook when he installed it for me but when tried on my PC it can't access and he claimed that my PC was the problem.

Later tested it with a laptop, also cannot access. Coincidence?

On a side note, he mentioned that I should turn off my modem when not using so that they can upgrade when it is off and the upgrade will be done within a week. Seriously?
*
QUOTE(Xploit Machine @ Nov 8 2012, 05:24 PM)
try 192.168.1.1
*
Not sure if TS typed wrongly, it should be 192
TSSkyfer
post Nov 8 2012, 05:29 PM

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QUOTE(Xploit Machine @ Nov 8 2012, 05:24 PM)
try 192.168.1.1
*

Same result. sad.gif


QUOTE(Xploit Machine @ Nov 8 2012, 05:25 PM)
rclxub.gif rclxub.gif rclxub.gif

he graduated from the Harvards?
*

I should've asked for his name but how does the upgrade REALLY work anyway?

QUOTE(WaCKy-Angel)
Not sure if TS typed wrongly, it should be 192
Ya typed wrongly, sorry about that.

This post has been edited by Skyfer: Nov 8 2012, 05:31 PM
cm04
post Nov 8 2012, 05:30 PM

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try 192.168.1.1.and btw, tech mana tu?
halimhadi
post Nov 8 2012, 05:31 PM

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try 192.168.0.1


Xploit Machine
post Nov 8 2012, 05:32 PM

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TS .. Innacomm W3400V has many issues and I dont know why they still bundle with 4Mbps package. Maybe they have to do some research before throwing in free stuffs in the said package.

As, far I know 4Mbps can only support fewer modems in the market, TM used to give the bulky BILLION where I found very stable for 4Mbps but later discontinued ..

» Click to show Spoiler - click again to hide... «


Other than that will be this RIGER ..

» Click to show Spoiler - click again to hide... «


but I suggest u to get 3rd party modem such as AZTECH / TPLINK smile.gif
TSSkyfer
post Nov 8 2012, 05:33 PM

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Whoa you guys are quick!
192.168.0.1 doesn't work as well. sad.gif
mdzaboy
post Nov 8 2012, 05:35 PM

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check the default gateway...
Xploit Machine
post Nov 8 2012, 05:35 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:29 PM)
Same result.  sad.gif
I should've asked for his name but how does the upgrade REALLY work anyway?

QUOTE(WaCKy-Angel)
Not sure if TS typed wrongly, it should be 192
Ya typed wrongly, sorry about that.
*
yeah, you can try any of these ..

192.168.1.1 or 192.168.0.1 smile.gif

there's no way for remotely firmware updating by tech personnel unless remote configuration is set via router or TeamViewer for example.

Common, this youself .. how he gonna access your connection if your modem / router is turned off?

he lied biggrin.gif
halimhadi
post Nov 8 2012, 05:36 PM

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do you have any internet connection now using that modem?

if so try to type : ipconfig in cmd

and check the default gateway ip.. will show ( 192.x.x.x)

by default the gateway should be the access for your router.

TSSkyfer
post Nov 8 2012, 05:36 PM

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QUOTE(Xploit Machine @ Nov 8 2012, 05:32 PM)
TS .. Innacomm W3400V has many issues and I dont know why they still bundle with 4Mbps package. Maybe they have to do some research before throwing in free stuffs in the said package.

As, far I know 4Mbps can only support fewer modems in the market, TM used to give the bulky BILLION where I found very stable for 4Mbps but later discontinued ..

» Click to show Spoiler - click again to hide... «


Other than that will be this RIGER ..

» Click to show Spoiler - click again to hide... «


but I suggest u to get 3rd party modem such as AZTECH / TPLINK smile.gif
*

Well when I registered for the upgrade they mentioned either D-Link or Innacomm and I asked for D-Link and they replied only if got stock. Earlier I asked the tech about D-Link, immediate answer: no stock.

Yeah I prefer 3rd party modem BUT they're kinda pricey, for me anyway =/

Xploit Machine
post Nov 8 2012, 05:38 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:36 PM)
Well when I registered for the upgrade they mentioned either D-Link or Innacomm and I asked for D-Link and they replied only if got stock. Earlier I asked the tech about D-Link, immediate answer: no stock.

Yeah I prefer 3rd party modem BUT they're kinda pricey, for me anyway =/
*
goto command prompt, .. -> RUN - type CMD and type IPCONFIG ..

user posted image
TSSkyfer
post Nov 8 2012, 05:40 PM

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QUOTE(halimhadi @ Nov 8 2012, 05:36 PM)
do you have any internet connection now using that modem?

if so try to type : ipconfig in cmd

and check the default gateway ip.. will show ( 192.x.x.x)

by default the gateway should be the access for your router.
*

Error: unrecognized or incomplete command line

I tried ipconfig and:-
user posted image

This post has been edited by Skyfer: Nov 8 2012, 05:45 PM
cHiLdHo0drEaMz
post Nov 8 2012, 05:42 PM

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QUOTE(Xploit Machine @ Nov 8 2012, 05:38 PM)
goto command prompt, .. -> RUN - type CMD and type IPCONFIG ..

user posted image
*
if default gateway empty that mean, you should try changing the lan cable (swap the end), enable and disable your network card and try rebootin
Xploit Machine
post Nov 8 2012, 05:50 PM

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QUOTE(Skyfer @ Nov 8 2012, 05:40 PM)
Error: unrecognized or incomplete command line

I tried ipconfig and:-
user posted image
*
are u on IPv6?

if yes try http://[fe80::1%11]

hmm.gif

else change to IPv4 mode

This post has been edited by Xploit Machine: Nov 8 2012, 05:52 PM
TSSkyfer
post Nov 8 2012, 05:58 PM

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QUOTE(cHiLdHo0drEaMz @ Nov 8 2012, 05:42 PM)
if default gateway empty that mean, you should try changing the lan cable (swap the end), enable and disable your network card and try rebootin
*

Okay, I did in this order:-
1. Disabled network adapter
2. Changed LAN cable port
3. Enabled network adapter

Still not working.

QUOTE(Xploit Machine)
are u on IPv6?

if yes try http://fe80::1%11
I don't think I'm on IPv6 and just tried it (with and without the http://) it went to search (Chrome) and in Firefox, this: The address wasn't understood

There's a check in the IPv6 box under Control Panel -> Network & Internet -> Network & Sharing Center -> Change Adapter Settings -> Right Click + Propeties meaning I'm using IPv6?

Unchecked and still with same result.

This post has been edited by Skyfer: Nov 8 2012, 06:08 PM
cHiLdHo0drEaMz
post Nov 8 2012, 06:15 PM

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Buddy, Just try this

» Click to show Spoiler - click again to hide... «


If still cannot, just call the freaking TM Cust Svc and vmad.gif

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