QUOTE(pivoine @ Nov 9 2012, 01:48 PM)
I tried to key in the PBS results online last night and after trying the whole night I managed to key in the results of only four students. Today I tried again and after trying for two hours, I only managed to key in the results of six students. I wonder if the teachers in America are facing the same problems.
After the trauma I have gone through, I have learnt how to key in the PBS results now. Since I have two computers side by side on my table, I'll focus on typing my PhD thesis whilst at the same time trying to log into the PBS system online. It's not easy to log in and sometimes it may take up to 10 attempts to log in and after keying in the results for a few students the system would log me out automatically and I have to spend another half an hour or perhaps one hour or more to log in again. So if I were to wait to get logged in I may end up doing nothing the whole day. If I write my thesis whilst waiting to key in the results, at least I have written something and my time is not wasted since keying in the PBS results is almost an impossible task.
For those of you who are not doing your PhD, maybe you can start baking a cake whilst trying to key in the PBS results. By the time your cake is ready to be eaten, you may have keyed in the results of about 4-6 students if you were lucky. If luck is not on your side, you may not even get the chance to log in after you have eaten your cake! But at least you have a cake to eat instead of getting nothing at all sitting in front of the computer just waiting to key in the PBS results.
What you're describing is not a problem with PBS itself. It's computer problem
1) badly designed UI on the website
2) system adminstrator asleep and not ensuring the system is running properly
Get your principal to complain. It should not be "we don't want to use PBS anymore because it's so difficult to key in". That will get you nowhere.
Instead, try "please get the people running the website to fix it. It's so hard to key in data. I was on it for hours ... {paste what you said above here}".