I'll include another two underdogs to fire up this debate

The nominees are
1 XL-Shop
2 Diamond Comics
3 Animetech
4 Grafitti Toys

(I didnt include the one in Low Yat Plaza as I've never been there before)

Branches
1 XL-Shop has 3 now
2 Diamond Comics only 1, closed their branch at Giant, Tmn Connaught, selling branch in Times Square
3 Animetech has 6
4 Grafitti Toys - I only noticed one in Times Square

Toys variety
1 XL-Shop brings in almost everything
2 Diamond Comics specialised in Gundam, Starwars, SIC, Transformers and American Toys
3 Animetech mostly Japanese toys
4 Grafitti Toys mostly American toys, recently they started to bring in Japanese toys also

Pricing
1 XL-Shop - not consistent, sometimes low, sometimes too expensive where the difference could reach at least RM100-RM200
2 Diamond Comics - Rock-bottom prices for gundam. Others are unconsistent
3 Animetech - Same group with XL-shop
4 Grafitti Toys - the most expensive toy shop that I've ever encounter in my life

Customer Service
1 XL-Shop - Good, friendly - they will try to answer any question you ask
2 Diamond Comics - For regulars they will treat you like god, for newcomers - chances of them entertained you is 1 out of 1000000000000000000000
3 Animetech - Moderate
4 Grafitti Toys - When you enter this shop, one of their staff will follow to every inch of the shop like you want to steal their merchandise.

Adult figurines availability
1 XL-Shop - YES
2 Diamond Comics - YES
3 Animetech - YES
4 Grafitti Toys - NO

customer loyalty
1 XL-Shop - got card points that can use to redeem gifts
2 Diamond Comics - 5% off for members (RM20 annual membership fee)
3 Animetech - 10% off for membership (RM50 annual membership fee)
4 Grafitti Toys - N/A

environment
1 XL-Shop - You can move freely to look for what you want
2 Diamond Comics - Like sardine tin. Can fir 3-4 person at a time at their counter
3 Animetech - You can move freely to look for what you want
4 Grafitti Toys - You can move freely to look for what you want

pre-order method
1 XL-Shop - YES
2 Diamond Comics -YES
3 Animetech - NO
4 Grafitti Toys - NO

product shipment
1 XL-Shop - So far they are the fastest when comes to latest releases
2 Diamond Comics - moderate
3 Animetech - Very late shipment
4 Grafitti Toys - N/A

Delivery
1 XL-Shop - YES
2 Diamond Comics - YES (ebay items only OR if you purchase in a huge amount)
3 Animetech - NO
4 Grafitti Toys - NO

Website
1 XL-Shop - YES
2 Diamond Comics - YES
3 Animetech - YES
4 Grafitti Toys - NO

Online purchase
1 XL-Shop - YES
2 Diamond Comics - YES (ebay items only)
3 Animetech - NO
4 Grafitti Toys - NO

Imitation Products
1 XL-Shop - NO
2 Diamond Comics - NO
3 Animetech - Teh Winner
4 Grafitti Toys - NO

Forums
1 XL-Shop - YES
2 Diamond Comics - NO
3 Animetech - NO
4 Grafitti Toys - NO

New arrivals notification
1 XL-Shop - YES
2 Diamond Comics - YES
3 Animetech - YES (but once in a while only)
4 Grafitti Toys - NO

There are some other shops on the top floor of Sg Wang Plaza, but seldom go there so no much knowledge about them

The Verdict
1 XL-Shop 8/10
2 Diamond Comics 5/10
3 Animetech 2/10
4 Grafitti Toys -5/10

There's another shop at the top floor of Sg Wang, croner shop next to Litt Tak and cosmic Bowling. Their Gundam prices are quite low also but always out of stock

Where is Toy Quest?

I'm not a XL or DC supporter here, but whoever offers the best price, is where I will go.
BTW anymore toyshops around BB area?

From what I know DC has a steady flow of regular customers already and they basically ignored new customers. That's not his wife. She is her MOTHER! BTW, you're lucky you didnt ask Kent Mak. You know what he will do. He will look at you with a very lcly face and walk away. In other words - take it or leave it. I saw he did this to many of their customers who asked for cheaper price.

Xl service is good and poisonous. If only their prices are lower, then it would be nice

This post has been edited by providence: Feb 11 2006, 07:13 AM

Now its priced at RM350. His excuse - bidding in e-bay went up to around RM600++
He even pulled up the price for the Transformer Re-issue items - Price that are usually around RM150-168 is now RM190

1 XL-Shop mostly end of the year especially xmas time
2 Diamond Comics - keep on dreaming - they never organize any sales
3 Animetech - I noticed they will give out special discounts on certain events - Last year was during Valentines day.
4 Grafitti Toys - seldom go there - price too expensive

Everytime I go there, this guy always busy playing with video games. Dont care about the customer also BTW DC is closing its branch in BTS

This what I got from their website. They even closed their branch in Giant, Tmn Connaught, Cheras if I'm not wrong

That's the owner's mother, I assume. Usually when dealing with something with such a huge amount, they will definitely entertain you and treat you very nice one. Maybe something wrong with her that day and FYI she's not very good with the merchandising prices, so next time try to bargain with her. Not like the owner chances of you getting a cheaper price is 0%.

BTW, to all kids members here, next time when going for some shopping spree at XL, please check the items prices from their website first. Why? One of the Bleach figurines that I bought yesterday cost RM158 on their web, but I was charged RM178 for it. Lucky I went through the receipt and asked them to check the price again.

Got.
http://www.e2046.com/

Maybe can ask her to open a thread in garage sale