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 DC Vs XL

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providence
post Feb 9 2006, 10:52 PM

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I'll include another two underdogs to fire up this debate

The nominees are
1 XL-Shop
2 Diamond Comics
3 Animetech
4 Grafitti Toys

(I didnt include the one in Low Yat Plaza as I've never been there before)

Branches
1 XL-Shop has 3 now
2 Diamond Comics only 1, closed their branch at Giant, Tmn Connaught, selling branch in Times Square
3 Animetech has 6
4 Grafitti Toys - I only noticed one in Times Square

Toys variety
1 XL-Shop brings in almost everything
2 Diamond Comics specialised in Gundam, Starwars, SIC, Transformers and American Toys
3 Animetech mostly Japanese toys
4 Grafitti Toys mostly American toys, recently they started to bring in Japanese toys also

Pricing
1 XL-Shop - not consistent, sometimes low, sometimes too expensive where the difference could reach at least RM100-RM200
2 Diamond Comics - Rock-bottom prices for gundam. Others are unconsistent
3 Animetech - Same group with XL-shop
4 Grafitti Toys - the most expensive toy shop that I've ever encounter in my life

Customer Service
1 XL-Shop - Good, friendly - they will try to answer any question you ask
2 Diamond Comics - For regulars they will treat you like god, for newcomers - chances of them entertained you is 1 out of 1000000000000000000000
3 Animetech - Moderate
4 Grafitti Toys - When you enter this shop, one of their staff will follow to every inch of the shop like you want to steal their merchandise.

Adult figurines availability
1 XL-Shop - YES
2 Diamond Comics - YES
3 Animetech - YES
4 Grafitti Toys - NO

customer loyalty
1 XL-Shop - got card points that can use to redeem gifts
2 Diamond Comics - 5% off for members (RM20 annual membership fee)
3 Animetech - 10% off for membership (RM50 annual membership fee)
4 Grafitti Toys - N/A

environment
1 XL-Shop - You can move freely to look for what you want
2 Diamond Comics - Like sardine tin. Can fir 3-4 person at a time at their counter
3 Animetech - You can move freely to look for what you want
4 Grafitti Toys - You can move freely to look for what you want

pre-order method
1 XL-Shop - YES
2 Diamond Comics -YES
3 Animetech - NO
4 Grafitti Toys - NO

product shipment
1 XL-Shop - So far they are the fastest when comes to latest releases
2 Diamond Comics - moderate
3 Animetech - Very late shipment
4 Grafitti Toys - N/A

Delivery
1 XL-Shop - YES
2 Diamond Comics - YES (ebay items only OR if you purchase in a huge amount)
3 Animetech - NO
4 Grafitti Toys - NO

Website
1 XL-Shop - YES
2 Diamond Comics - YES
3 Animetech - YES
4 Grafitti Toys - NO

Online purchase
1 XL-Shop - YES
2 Diamond Comics - YES (ebay items only)
3 Animetech - NO
4 Grafitti Toys - NO

Imitation Products
1 XL-Shop - NO
2 Diamond Comics - NO
3 Animetech - Teh Winner
4 Grafitti Toys - NO

Forums
1 XL-Shop - YES
2 Diamond Comics - NO
3 Animetech - NO
4 Grafitti Toys - NO

New arrivals notification
1 XL-Shop - YES
2 Diamond Comics - YES
3 Animetech - YES (but once in a while only)
4 Grafitti Toys - NO

There are some other shops on the top floor of Sg Wang Plaza, but seldom go there so no much knowledge about them

The Verdict
1 XL-Shop 8/10
2 Diamond Comics 5/10
3 Animetech 2/10
4 Grafitti Toys -5/10
providence
post Feb 10 2006, 06:52 AM

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QUOTE(Fatimus @ Feb 9 2006, 11:18 PM)
What you said about the price of Gundam in DC is true , I had to ask twice about the price for PG Wing Zero Custom as it's cheaper than Time Machine . :S
*
There's another shop at the top floor of Sg Wang, croner shop next to Litt Tak and cosmic Bowling. Their Gundam prices are quite low also but always out of stock

QUOTE(amacharu @ Feb 10 2006, 02:11 AM)
i always buy my figure from XL-shop. the prices are  mostly cheaper than the others. But for Gundam fans, i recommend you visit DC. Sometimes they have a lot of promotions

but sometimes there are shops that sell some items cheaper. (Toy Quest for example)
*
Where is Toy Quest? doh.gif tongue.gif

I'm not a XL or DC supporter here, but whoever offers the best price, is where I will go.
BTW anymore toyshops around BB area?
providence
post Feb 11 2006, 07:12 AM

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QUOTE(./Hack-Fusion @ Feb 10 2006, 10:56 PM)
i know the kent mak's wife(is it?) from DC-her attitude is so bad....last time i buy some model gundam(their prices is cheaper than other shops) when i honestly ask can less@not(just wanna try to test what will they do) and she says "NO,THERE IS NO DISCOUNT" WTH she scold me....while the kent mak sit there watch the show..totally sh*t at all...

i know XL shop is very good service...i very like them..
*
From what I know DC has a steady flow of regular customers already and they basically ignored new customers. That's not his wife. She is her MOTHER! laugh.gif laugh.gif BTW, you're lucky you didnt ask Kent Mak. You know what he will do. He will look at you with a very lcly face and walk away. In other words - take it or leave it. I saw he did this to many of their customers who asked for cheaper price.

Xl service is good and poisonous. If only their prices are lower, then it would be nice

This post has been edited by providence: Feb 11 2006, 07:13 AM
providence
post Feb 20 2006, 07:52 AM

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QUOTE(zeroiris @ Feb 9 2006, 09:44 AM)
Like example: SENGOKU CANNON KYORI PVC Statue
DC start out by selling RM229 then they increase to RM260 by blaming that supplier giving the wrong calculation. I think they mark up the price them self after they know the naughty secret of it.
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Now its priced at RM350. His excuse - bidding in e-bay went up to around RM600++
He even pulled up the price for the Transformer Re-issue items - Price that are usually around RM150-168 is now RM190 doh.gif
providence
post Feb 23 2006, 11:15 PM

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QUOTE(ambg @ Feb 23 2006, 05:07 PM)
Sry but need some answer.

From the shops below, when will be their sales carry on for each year ?
(like when ?, when Mega sales ? Chrismas ? or others time)

1 XL-Shop
2 Diamond Comics
3 Animetech
4 Grafitti Toys

Thks.
*
1 XL-Shop mostly end of the year especially xmas time
2 Diamond Comics - keep on dreaming - they never organize any sales
3 Animetech - I noticed they will give out special discounts on certain events - Last year was during Valentines day.
4 Grafitti Toys - seldom go there - price too expensive
providence
post Mar 3 2006, 08:23 PM

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QUOTE(endless @ Mar 3 2006, 05:49 PM)
The friendliest dude is Jason from DC on the 7th Floor in BTS. Don't think he is there anymore though.
*
Everytime I go there, this guy always busy playing with video games. Dont care about the customer also laugh.gif BTW DC is closing its branch in BTS
providence
post Mar 3 2006, 08:45 PM

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QUOTE(Fatimus @ Mar 3 2006, 08:39 PM)
Wow , where are they going ?
*
QUOTE
Effective from mid March, we will discontinue operating in our Times Square branch located on the 7th floor. However, we will be moving all our stocks from the TS branch to our agent, Toyz Expression, which is located on the 4-40, 4th floor, 03-21439410.
This what I got from their website. They even closed their branch in Giant, Tmn Connaught, Cheras if I'm not wrong
providence
post Mar 5 2006, 10:13 AM

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QUOTE(prazole @ Mar 5 2006, 02:39 AM)
DC is that small shop in the 7th floor of Times square i think
i went to check out the FF7 - cloud fenrir..
the old lady told me it was RM 420
so i didnt buy la and walk to the other shop nearby same floor
and i saw the price is RM 380. so i bought it
next coz i saw the mcfarlane dragon deluxe boxset i want to get and this shop doesn't have it so i went again to DC to buy it
of coz that lady saw that i already bought the cloud + fenrir so she asked me how much i bought it, i said RM380 she was like.. "WHY I SELLING RM 330 u BUY so EXP?"
so i told her.. if RM330 i buy one more from her, then she quickly say those box ppl already ordered (i highly doubt it.. there is around 6-8 box there.. i asked when is she getting more stock.. she said dont know..

TOTALLY NOT HONEST.. what the hell?
the first time i enter shop she told RM420..

but i also get the dragon set from her la.. RM10 cheaper than other shop..
still i dont like the way she LIED.. juz to make you feel bad u know.. yet she's not selling..  sweat.gif
*
That's the owner's mother, I assume. Usually when dealing with something with such a huge amount, they will definitely entertain you and treat you very nice one. Maybe something wrong with her that day and FYI she's not very good with the merchandising prices, so next time try to bargain with her. Not like the owner chances of you getting a cheaper price is 0%.

BTW, to all kids members here, next time when going for some shopping spree at XL, please check the items prices from their website first. Why? One of the Bleach figurines that I bought yesterday cost RM158 on their web, but I was charged RM178 for it. Lucky I went through the receipt and asked them to check the price again.
providence
post Mar 7 2006, 07:09 AM

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QUOTE(andyxp @ Mar 6 2006, 10:29 PM)
anyone know any online toy store in hong kong?
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QUOTE(andyxp @ Mar 7 2006, 03:02 AM)
no answer?
*
Got.
http://www.e2046.com/

providence
post Mar 7 2006, 09:07 AM

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QUOTE(StarGhazzer @ Mar 7 2006, 12:22 AM)
i agree.... tongue.gif she'll sure get loads of business here since she has one of the lowest prices around, and she's such a sweet talker... can persuade people to buy more accessories biggrin.gif biggrin.gif

maybe will suggest to her when i go back to bkt jalil tongue.gif
*
Maybe can ask her to open a thread in garage sale smile.gif

 

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