Return to the shop you bought from since you just bought it yesterday for 1-to-1 exchange. Try checking the laptop if it work and look fine at the shop before you leave.

You can return it to the shop for a 1-to-1 exchange.

The amount of problems on this sounds like it was caused during delivery. It is possible that it could have been damaged when the supplier got it.

Yes, always check a new laptop on the spot for any defects since you can avoid the hassle of travelling to the shop again to exchange for a new unit.  

Since you already paid for the laptop why would the salesperson not letting you check the laptop on the spot? Just remove all personal files before exchanging for a new unit.

that is not normal. return and exchange a real new.

well, can't totally blame Asus... shit could ve happened during transportation and stuff...

that's y u need to check thoroughly when u bought it, but before leaving the shop...

Usually, a proper and responsible shop will open the laptop right in front of you, from cutting seal off, powering up, etc

Yeah, that's true, alot of couriers don't give a damn about whether its a laptop or not.. I've seen how Skynett handled my M14x during delivery as well, horrible

And its best to check everything before leaving the shop since a lot of irresponsible sellers will ask you to bring your laptop to service center even when you are still eligible for the 1-to-1 exchange when you find some faults with the laptop

so u r waiting a replacement from asus or from the shop?

for ICT stuff , usually will have 1-1 change if DOA / manufacture default within 7 days ..

- the only matter is no refund/ no returnable only

u may exchange another one  seriously

personally i would keep bugging the shop...

but 2 in a row is pretty rare...

luckily the shop is willing to exchange for you  ...else you will hav to wait a long time to get a replacement for ASUS...but asus laptop usually dont hav much problem 1 (hopefully) based on some of my friends' experience..

well,my Asus N56 just went into service center.
Keep on restarting 
Waiting for them to diagnose the problem so that i can claim a new unit

I had my laptop serviced at MSI service centre in Ipoh. It's a small office above some shoplots, but the staffs there are very nice and professional.

The first day I sent my laptop there, not much can be done, coz they had to check my laptop model, serial number, etc, and order the replacement part from the main company in KL. I didn't want to leave my laptop there, so they allowed me to bring the laptop home.

2 days later, they contacted me to inform that my replacement part has arrived. I immediately rushed to the service centre again. I left my laptop there and went around nearby shopping centres.  After only 30 minutes, they told me that my laptop has been fixed. They even apologized to me on behalf of MSI for the damage caused during the delivery. I was surprised at such a great job and courtesy of the staffs there. 

Dear Threadstarter, do consider yourself very lucky.

I bought a unit from Devour himself on the 22nd of June. Returned to Devour on the 28th and that was after going to the service centre where they diagnosed the problem and advised that i was eligible for a 1-1 exchange but from the seller.

Today is the 29th August....thats TWO months. What to do? i guess Devour never got any stock in that time to replace for me despite him advertising on his sales page that new stock arrived 7th August and a recent post to say that stock JUST finished...

All i can do is pray that one day he will call with some good news coz he sure isnt picking up my calls! Just hope he doesnt fall under his own category

"-3) some buyer , they all look for very cheap price, and to be frankly , most of the seller will told them:" i can sell it cheap, if any happen on warranty, you no come back me, cause i earn u very tiny, i will not waste my time entertain u =) ... == " and most of the buyer will be so happy when they got very cheap price offer and forget about this situation, once the laptop have trouble that need to send warranty, they will suffer"