thx everyone for the kind comment and advise...     
now installing some software...
just asking, if, if the exchanged one still got problem?? (touch-wood, choi choi choi)

My MSI GE60 also suffered the same fate in the hands of Skynett. They must have been hiring redneck brutes from Bangladesh or Nepal to do their delivery.
My laptop screen was damaged the first day I got it. Had to drive for 3 hours to get it fixed at MSI Service centre.

I had my laptop serviced at MSI service centre in Ipoh. It's a small office above some shoplots, but the staffs there are very nice and professional.

The first day I sent my laptop there, not much can be done, coz they had to check my laptop model, serial number, etc, and order the replacement part from the main company in KL. I didn't want to leave my laptop there, so they allowed me to bring the laptop home.

2 days later, they contacted me to inform that my replacement part has arrived. I immediately rushed to the service centre again. I left my laptop there and went around nearby shopping centres.  After only 30 minutes, they told me that my laptop has been fixed. They even apologized to me on behalf of MSI for the damage caused during the delivery. I was surprised at such a great job and courtesy of the staffs there. 

The whole screen, hehe