Hi,
May I confirm did anyone try to pay https://econnect-my.greateasternlife.com with Alliance Visa? Does it give 8x point?
Credit Cards Alliance Bank Credit Card, Cash Back Platinum and VI
Credit Cards Alliance Bank Credit Card, Cash Back Platinum and VI
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Sep 2 2021, 08:07 AM
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#1
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Junior Member
525 posts Joined: Apr 2019 |
Hi,
May I confirm did anyone try to pay https://econnect-my.greateasternlife.com with Alliance Visa? Does it give 8x point? |
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Sep 2 2021, 10:20 AM
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#2
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Junior Member
525 posts Joined: Apr 2019 |
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Feb 18 2022, 01:45 PM
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#3
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Junior Member
525 posts Joined: Apr 2019 |
alliance update the product feature
https://www.alliancebank.com.my/Alliance/me...d2020_img2a.jpg https://www.alliancebank.com.my/cards/perso...tinum-card.aspx 8x point limit to first Rm3000 eWallet transaction This post has been edited by thinkhappy: Feb 18 2022, 01:46 PM |
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Apr 6 2022, 04:34 PM
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#4
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Junior Member
525 posts Joined: Apr 2019 |
I have called to CS. If I spent RM4000 in eWallet.
The first RM3000 shall get 8x and the remaining RM1000 should get 1x. Please call CS to report if you get less point. They will investigate and adjust. |
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May 9 2022, 08:11 AM
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#5
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Junior Member
525 posts Joined: Apr 2019 |
QUOTE(Hoshiyuu @ Apr 13 2022, 10:10 AM) Received a call from Alliance bank, they have noted that the first RM3k eWallet spend is indeed eligible for 8x TBP regardless even if eWallet total spend is over RM3k. it seem the point system not fixed on May statement. The missing TBP is due to a glitch in the system and they are amending it. The correct amount of points will be credited and reflected on the next statement. Didn't receive adjustment for Apr statement and didn't receive 8x for May Statement. |
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May 9 2022, 08:27 AM
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#6
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Junior Member
525 posts Joined: Apr 2019 |
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May 9 2022, 09:57 AM
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#7
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Junior Member
525 posts Joined: Apr 2019 |
QUOTE(Hoshiyuu @ May 9 2022, 09:51 AM) Contacted CS. The official paraphrased reply was "We apologize for the inconvenience, rest assured the missing TBP will be credited by the next statement", which was a carbon copy of previous month reply when I raised the issue. CS told me she will raise this to investigation officer who investigate my case in Apr and call back later.I politely asked to escalate the issue instead of just waiting to find out if I have to wait until August to receive my missing April, May statement TBPs by July (lol). I'm told to expect a phone call from an officer. Hoshiyuu liked this post
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May 9 2022, 06:24 PM
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#8
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Junior Member
525 posts Joined: Apr 2019 |
QUOTE(Hoshiyuu @ May 9 2022, 09:51 AM) Contacted CS. The official paraphrased reply was "We apologize for the inconvenience, rest assured the missing TBP will be credited by the next statement", which was a carbon copy of previous month reply when I raised the issue. Have you received the call back from the officer?I politely asked to escalate the issue instead of just waiting to find out if I have to wait until August to receive my missing April, May statement TBPs by July (lol). I'm told to expect a phone call from an officer. |
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May 9 2022, 06:57 PM
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#9
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Junior Member
525 posts Joined: Apr 2019 |
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May 11 2022, 06:54 PM
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Junior Member
525 posts Joined: Apr 2019 |
QUOTE(Hoshiyuu @ May 10 2022, 03:23 PM) Received a call mentioning that all my missing points has been credited into my account, and that it should reflect in online portal in a few days. I haven't get any point from ALB. still waiting for their investigation.Please update when you receive the points. I might need to call them again. |
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May 16 2022, 11:10 AM
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Junior Member
525 posts Joined: Apr 2019 |
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May 16 2022, 03:55 PM
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Junior Member
525 posts Joined: Apr 2019 |
QUOTE(CKH010520 @ May 16 2022, 01:41 PM) I just make a call to their CS, and CS said will be credited the missing point on june statement. Hope this is true. Else, i need their black n white. My Apr & May Statement points totally not tally. Same advise from CS i.e. wait for JunLet’s wait for another month |
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Jun 9 2022, 06:34 PM
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#13
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Junior Member
525 posts Joined: Apr 2019 |
Hi, would like to ask does anyone get the right point from this month statement? I am still getting wrong amount and just give them a call to follow up...
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Jun 9 2022, 06:35 PM
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#14
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Junior Member
525 posts Joined: Apr 2019 |
QUOTE(Hoshiyuu @ May 17 2022, 04:25 PM) Update: Received all my points, Alliance CS has reported to me my real TBP balance which is tallied with my personal calculation. But it will not reflect in statement until next month. Do you get the correct point in your latest statement?Going forward, all missing eWallet point will be credited 1 month late via manual adjustment until system is rectified, ETA a couple of months. |
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Jun 9 2022, 06:38 PM
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#15
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525 posts Joined: Apr 2019 |
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Jun 9 2022, 06:51 PM
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525 posts Joined: Apr 2019 |
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Jun 9 2022, 10:23 PM
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#17
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525 posts Joined: Apr 2019 |
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Aug 14 2022, 03:25 PM
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#18
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525 posts Joined: Apr 2019 |
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Aug 15 2022, 08:57 PM
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#19
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Junior Member
525 posts Joined: Apr 2019 |
Does anyone know if Alliance Visa Signature card eligible for cashback for FPX transactions?
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Jan 4 2024, 07:12 PM
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#20
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Junior Member
525 posts Joined: Apr 2019 |
lazada selangor mys not able to get 8x point from alliance visa infinite ecommerce? anyone facing this issue?
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