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Credit Cards Alliance Bank Credit Card, Cash Back Platinum and VI

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thinkhappy
post Sep 2 2021, 08:07 AM

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Hi,

May I confirm did anyone try to pay https://econnect-my.greateasternlife.com with Alliance Visa? Does it give 8x point?
thinkhappy
post Sep 2 2021, 10:20 AM

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QUOTE(guanteik @ Sep 2 2021, 10:08 AM)
Yes I did. And it's 8X.
*
Very good news. thank you
thinkhappy
post Feb 18 2022, 01:45 PM

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alliance update the product feature

https://www.alliancebank.com.my/Alliance/me...d2020_img2a.jpg

https://www.alliancebank.com.my/cards/perso...tinum-card.aspx

8x point limit to first Rm3000 eWallet transaction

This post has been edited by thinkhappy: Feb 18 2022, 01:46 PM
thinkhappy
post Apr 6 2022, 04:34 PM

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I have called to CS. If I spent RM4000 in eWallet.

The first RM3000 shall get 8x and the remaining RM1000 should get 1x.

Please call CS to report if you get less point. They will investigate and adjust.
thinkhappy
post May 9 2022, 08:11 AM

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QUOTE(Hoshiyuu @ Apr 13 2022, 10:10 AM)
Received a call from Alliance bank, they have noted that the first RM3k eWallet spend is indeed eligible for 8x TBP regardless even if eWallet total spend is over RM3k.

The missing TBP is due to a glitch in the system and they are amending it. The correct amount of points will be credited and reflected on the next statement.
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it seem the point system not fixed on May statement.

Didn't receive adjustment for Apr statement and didn't receive 8x for May Statement.
thinkhappy
post May 9 2022, 08:27 AM

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Junior Member
525 posts

Joined: Apr 2019
QUOTE(Hoshiyuu @ May 9 2022, 08:23 AM)
Yeap, after double checking my statement I've noticed it's not fixed too. Forgot I had a big purchase in April and thought the points awarded was them fixing my eWallet reloads. Gonna go get my pitchfork and complain later.
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ok. tq. will give them a call later.
thinkhappy
post May 9 2022, 09:57 AM

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QUOTE(Hoshiyuu @ May 9 2022, 09:51 AM)
Contacted CS. The official paraphrased reply was "We apologize for the inconvenience, rest assured the missing TBP will be credited by the next statement", which was a carbon copy of previous month reply when I raised the issue.

I politely asked to escalate the issue instead of just waiting to find out if I have to wait until August to receive my missing April, May statement TBPs by July (lol). I'm told to expect a phone call from an officer.
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CS told me she will raise this to investigation officer who investigate my case in Apr and call back later.
thinkhappy
post May 9 2022, 06:24 PM

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QUOTE(Hoshiyuu @ May 9 2022, 09:51 AM)
Contacted CS. The official paraphrased reply was "We apologize for the inconvenience, rest assured the missing TBP will be credited by the next statement", which was a carbon copy of previous month reply when I raised the issue.

I politely asked to escalate the issue instead of just waiting to find out if I have to wait until August to receive my missing April, May statement TBPs by July (lol). I'm told to expect a phone call from an officer.
*
Have you received the call back from the officer?
thinkhappy
post May 9 2022, 06:57 PM

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QUOTE(Hoshiyuu @ May 9 2022, 06:38 PM)
Not yet, have you?
*
same
thinkhappy
post May 11 2022, 06:54 PM

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QUOTE(Hoshiyuu @ May 10 2022, 03:23 PM)
Received a call mentioning that all my missing points has been credited into my account, and that it should reflect in online portal in a few days.
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I haven't get any point from ALB. still waiting for their investigation.

Please update when you receive the points.

I might need to call them again.
thinkhappy
post May 16 2022, 11:10 AM

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QUOTE(CKH010520 @ May 16 2022, 08:46 AM)
Did everyone got the correct points calculation for this month?
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NO. Did you?
thinkhappy
post May 16 2022, 03:55 PM

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QUOTE(CKH010520 @ May 16 2022, 01:41 PM)
I just make a call to their CS, and CS said will be credited the missing point on june statement. Hope this is true. Else, i need their black n white.

Let’s wait for another month
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My Apr & May Statement points totally not tally. Same advise from CS i.e. wait for Jun
thinkhappy
post Jun 9 2022, 06:34 PM

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Hi, would like to ask does anyone get the right point from this month statement? I am still getting wrong amount and just give them a call to follow up...
thinkhappy
post Jun 9 2022, 06:35 PM

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QUOTE(Hoshiyuu @ May 17 2022, 04:25 PM)
Update: Received all my points, Alliance CS has reported to me my real TBP balance which is tallied with my personal calculation. But it will not reflect in statement until next month.

Going forward, all missing eWallet point will be credited 1 month late via manual adjustment until system is rectified, ETA a couple of months.
*
Do you get the correct point in your latest statement?
thinkhappy
post Jun 9 2022, 06:38 PM

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QUOTE(fruitie @ Jun 9 2022, 01:43 AM)
Ah, got it! Let me ask her about this. rclxms.gif
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May I ask why you apply this case? any special feature attract u?
thinkhappy
post Jun 9 2022, 06:51 PM

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QUOTE(fruitie @ Jun 9 2022, 06:40 PM)
Nothing special, just wanna change my spending to airmiles cards.
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I remember you are using maybank premier? this card only good for online transaction as far as i know?
thinkhappy
post Jun 9 2022, 10:23 PM

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QUOTE(fruitie @ Jun 9 2022, 08:28 PM)
Wanna get this card for e-wallets.
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I am still having issue to tally the point - a mixture of eWallet and online transaction
thinkhappy
post Aug 14 2022, 03:25 PM

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QUOTE(bowranger @ Mar 1 2022, 07:10 PM)
Does anyone know if Alliance Visa Signature card eligible for cashback for FPX transactions?
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Do you have the answer?
thinkhappy
post Aug 15 2022, 08:57 PM

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Does anyone know if Alliance Visa Signature card eligible for cashback for FPX transactions?
thinkhappy
post Jan 4 2024, 07:12 PM

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lazada selangor mys not able to get 8x point from alliance visa infinite ecommerce? anyone facing this issue?

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