Anyone encounter unauthorised transaction charged to your MC. I kena last month 26th jun amount US81.89 (RM401.10)
Charged to FIT866-498-1191 866-4981191 USA . That’s the merchant name when I received the sms. I reported immediately as soon as i woke up probably around 5:30 in the morning. SMS received at 4:46 am and no TAC whatsoever.

The thing is Alliance bank keep sending me SMS stating the dispute will be investigated within 14 days. I am pretty sure it should be reverted but Alliance bank hotline somehow keeps delaying case still pending under investigation. I have no idea on the progress.

Do yo thiink i should report to bank negara or anyone with experience can advise my next course of action.