The act is indeed fraud to the financial system. At the end it's like your account or you mom's will get blacklisted by the company itself e.g. Touch&Go.

However, starting this month 14th, Alliance will only provide 8X up to 3K eWallet top up, subsequent will be 1X.

To me 1X of TBP is technically useless.

Talked to CS again today, they say will be reflected by next statement. I ask them how much points will be/have been credited, and its only 21000, which means they only credited one month of missing TBP.
zzz this policy change was implemented so badly, I am sick of having to spend hours on what is basically less than RM25. First time so unhappy with Alliance.

Yeah, that's why I just ask for immediate escalation after they told me they can check real time balance on their side.

I think you probably got reported for language or being too aggressive on your previous posts? Your current post is a lot more tame, if it still gets nuked then I am not sure what kind of double standard exist that allowed facepalm guy to survive for so long before sus'ed.

Does anyone experience alliance online iOS app keeps crashing whenever there's a transaction made (e.g., MSC request, payment to acc)?