i spoke with them to check if anyone cares or a retention program is in force. considering our turnover for the card i would have thought they would go many extra miles to keep us tied to them. big disappointment - nothing has been offered besides 3 yrs fee waiver and nobody cared to call to check - and that is for a cc turnover in the heavy 6-digits p.a.. well i have as little loyalty as they do and am already accumulating cash back with maybank. 88 RM ++ beats alliance's 68.75 anyway. just have to see how to properly make use of the points now. i do wonder if they will call or even care when they notice that the spending on the card drops to near zero (i will just let the 0% IPP plans run to their end).

looks like they dont want their customers anymore. maybank also has a sort of hybrid account i just noticed. interest rate also acceptable.

not worth it. dont bother. i still have their plat card cause its FOC for me for life. but in the meantime i switched to maybank signature and PB for better cashback. turns out i could have maxed my cashback better anyways. 100 from PM (one sup with seperate limit) and the balance goes to maybank, dont think i will hit their spending requirement though. alliance collecting dust - they dont want our money, let them be.

you're welcome. my wife and i are quite happy with the new combo for VS signatures from PB and MBB. turns out we can max the 88 RM CB from MB with petrol and a bit of grocery and then get 2x50 RM from PB for online payments & grocery. thats 188 vs. 68.75 we used to get from alliance bank for virtually the same spending. so actually we owe alliance bank a thanks. we obviously wasted 1440 RM every year and didnt notice.... now that pays for a nice dinner or two...

This post has been edited by PJusa: Dec 18 2015, 02:52 PM

nvr had any problems. i just tell them i want an increase to this and that amount and then i get confirmation. but of course this depends on duration of relationship with the bank and amount pumped through accounts / parked with them.

i dont know if this info will help you. if no reply just call them - if you have RM then call the RM to settle for you.

i still have the plat card. will change to younique to get CB for the balance of my spending. the rest is under better paying cards. i think its OK to use for spending that otherwise doesnt get any CB at all and big ticket due to no cap. i have not spend much on the card, basically running some old IPP plans out only since they cut the CB.

This post has been edited by PJusa: Sep 6 2016, 10:14 AM

nope only online: http://www.alliancebank.com.my/FAQ-2#14

correct. I use the Unique CB instead to supplement my other cards (just have to do 12 transactions p.a.) as I cant be sure I would hit the min. spend each year due to the low CB feature. got the signature without asking and declined as they would not commit to an unconditional waiver of annual fee

Also got this. Canceled the card and kept Unique for burst spending - if I have maxxed all other cards or if I spend *way above* normal CB limits (CB is 0.3% vs. 0.25% for that).
12 annual payments is better for me in terms of waiver as sometimes whole year dont use it. Just charge 12 RM 0.50 on TNB and done.

So need to do comparison first which serves you better.