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 Shell Recruitment Day (SRD), What's all about ... and Shell Lounge

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kevler
post Apr 12 2007, 12:42 PM

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QUOTE(cwtien @ Apr 11 2007, 04:55 PM)
tongue.gif Wow, hunting game. I'm glad I left already tongue.gif

You know, the one thing bad about SITI is the HR bureaucracy.  Always talk about alignment.  Take job groups, for example. When GITI (called SSI then) was first setup Lvl 1 is JG8, Lvl 2 & 3 support JG7.

Now there are some new teams (SAP helpdesk, Fishtank) support staff at JG7 and JG6 respectively, but the old established jobs are still at JG7.  In my view, Lvl 3 should have been JG6 to align with what the newer teams have been operating at, and also in recognition of their skill set.

Oh well. I see this as their loss. Right now Lvl 2,3, RNM teams are losing a lot of people because the pay outside (for permanent) is better than what they're getting. And they're stubbornly refusing/not flexible enough to revise their figures/job scale as they want to align with other operating OUs in Malaysia.

I was dissatisfied because however good a job I did, my increment was bad... (2-3%).  And there was virtually no possibility of promotion.....so I left tongue.gif Much happier now.  icon_rolleyes.gif  thumbup.gif

P.S. Promotion to higher job group basically means higher increment.
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yerp.. i saw many of ex-SHELL left SITI ..and they went to HP , which concentrate on IT 100%

in malay , we called it "bersepah"

bersepah = disperse .


hahaaahha

kevler
post Apr 25 2007, 02:01 PM

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i think there got bus in Cyberjaya ..

near terminal ...try seek more information from your colleagues in Cyberjaya ..they know the bus ...some kind like express bus
kevler
post Apr 29 2007, 05:07 PM

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from my experience ...ppl whom already worked in SHELL as contract staff ..u couldn't be transfer to other team ..unless u are already resigned from SHELL ..and apply the job in SHELL again .

if u are already permanent (not contract staff) , u can transfer to another team , using MYOR scheme ..try check with SHELL ppl

any SHELL ppl,
correct me if i'm wrong ..
kevler
post Apr 30 2007, 09:42 AM

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QUOTE(dinozilla @ Apr 30 2007, 07:33 AM)
u hav to check your contract with ur agency....

i recalled that my contract was restricting me from joining any other Shell subsidiries even if I resign or contract is terminated within 6/12 months. If that case happens, i think they hav the agreement to sue us and get compensate.........
look back ur contract and see how....
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thanks for the point ...and because of your point ...i resigned from SHELL after i know their way of treating their staff ...
kevler
post Apr 30 2007, 08:26 PM

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QUOTE(shaquenator @ Apr 30 2007, 05:04 PM)
hi kevler,

   can you try to elaborate more ? please do enlighten things which we dont know yet....
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huhu..sorry for late reply..alot of job i need to be done before holiday ..hehehe

for your information , SHELL gives alot of opportunity for their staff in career development , but ....u need to be in the right team to get those chances to be promoted ... It means , u need to be in a team which give chance to be promoted to be permanent, earlier than we expected.

at my previous time in SHELL , i'm worked as a helpdesk which is annoying me . from the time i worked there , i never satisfy and i felt down ..because serving dumb-a s s user .

then i wanna try to be in Level 2 team , which is more into installation and deployment server . i know i could get the chance to go Level 2 . But i'm too impatient...and i left SHELL to expand my career . And now ..i love my team .i love my company which gives me freedom to handle machine.

the moral is = if u are technical person and love to touch hardware and deployment in server , please dont take the job as helpdesk ...later u will look down onto yourself .




This post has been edited by kevler: Apr 30 2007, 08:27 PM
kevler
post May 1 2007, 12:20 PM

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hahahah...because level 2 ppl get chance to have training in Netherland and US ...

p/s dinozilla .. are u UNIX/LINUX helpdesk ? Level 2 team also tembak helpdesk team if escalate wrong ticket ...wahahaha
kevler
post May 1 2007, 11:46 PM

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QUOTE(dinozilla @ May 1 2007, 10:15 PM)
aiya.....u heard i said i tembak level 2 right....
how would helpdesk go tembak level 2......
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hahah..u get me wrong already laugh.gif

Level 2 will shoot helpdesk when helpdesk escalated wrong ticket to Level 2 team ...unless helpdesk are too brilliant to solve it by themselves. nod.gif
kevler
post May 5 2007, 12:47 AM

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QUOTE(Polishman @ May 5 2007, 12:14 AM)
You have explained your own decision process very well. You chose the wrong job for you and you were impatient. Well, you can blame the employer for that can you? And what's wrong serving "dumb a s s users"? Remember - in the area of their expertise - you're about just as "dumb a s s" if not worse as they are to you from the IT perspective.
Actually helpdesk experience helps enormously later on in the career. This is when you know how to deal with non technical people and explain different technical aspects in "layman's terms". You also know how to deal with angry people correctly. You may not see the benefit right now, but give it another 5 or 10 years and that knowledge always comes back as very useful and valuable.

Of course Shell and any other big employer has to require some time committment from the staff. Ususally helpdesk staff has to commit for a relatively short periods. On the other hand - 2nd and 3rd line support positions are generally quite well filled, so unless someone moves away - they don't have a spare position to "promote" the helpdesk analyst.

You have to think outside of your own cubicle and take a lot of aspects into the perspective.
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right now , i know my own career path ......i never love to be helpdesk and serving dumbass user ...i'm used to be in technical field before, and that's why i never wannabe helpdesk ...

i'm more understanding machines language rather than understanding annoying user.

machines never bragging me ...machine will give error msg in /var/log/messages or syslog.log , and i know how to fix it ...not fixing other ppl problemo .

do you know why i'm working as helpdesk in SHELL before ..? this is because they never stated the word "helpdesk" in job description in order to make it vague , and they also never clear about job scope when i went to the interview.

Maybe other ppl might get the same situation like me ..but life goes on ..and now i know where i'm standing now .

FYI, i got promoted for Full Time Contract but i declined it , because SHELL wants me to be in the helpdesk team for 2 years ...damned ...for the moment i realized the fact , i try to go away from helpdesk department .

p/s i dont know whether u are in helpdesk department in SHELL or not ..but for me , i never love helpdesk field ... and it keeps me down everytime the calls come in .damned

for those who dont wanna serve whining user like call-center in Tmnet , just stay away from it ...
kevler
post May 5 2007, 09:31 AM

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all what i have explained in this thread , is honest ..and i never want to made other ppl feel down .

i hope the right ppl for the right job ...
kevler
post May 17 2007, 10:56 AM

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try check in www.jenjobs.com

there's alot of job opening within SHELL People Trading ..

gud luck to all
kevler
post May 17 2007, 04:32 PM

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i have a friend in GI-H team ...he returned to SHELL ..and work in the same team ...biggrin.gif

but he is expert in UNIX..no wonder SHELL allow him to rejoin .
kevler
post May 23 2007, 10:17 AM

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hahahaha...i concur u bro ...at least we know what happening to helpdesk department ....sendiri2 mau ingat laaa


sometimes ...i think " WHAT THE FARK I'M DOING IN THIS DEPT"


QUOTE
What ever the offer is, do not join the CTS Team.. I hear they suck..


this part i'm always agreed , till the end of the time ...wahAHAHHAHHHhwahahah
kevler
post May 27 2007, 10:59 AM

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QUOTE(shaquenator @ May 27 2007, 10:47 AM)
how u know CTS sucks , mushroom ?  biggrin.gif

Added on May 27, 2007, 10:49 ami think it's your thinking and attitude that counts....
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if you already in CTS , u know what he mean it ...


are u worked in CTS ? biggrin.gif

some ppl are not eligible to work in CTS , and after they know what is happening in CTS , they will quickly try to find other place to expand their skills , not entertaining user.

i guaranteed they only able to survive within 3 months , and later he/she will try to go away from CTS.Trust me.



kevler
post May 28 2007, 04:21 PM

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QUOTE(mushr00m @ May 28 2007, 03:25 PM)
CTS is a deptartment which you can excel and develop your communication and people skills...

The problem with CTS is that the politics in there is too much.. I used to work with CTS before I jumped out from it.. Futhermore those people in CTS are bound to the time management tool called Apropos and WBT (if I'm not mistaken).. BTW.. it is a stupid tool.. They are some hardcore CTS there, they wouldn't want to move to other dept..and some of them just don't wnat to become bosses or consultant, they just want to answer to calls and emails... urghhhhh

So either it be in CTS, GI-H, Sec-OPs or anywhere is SITI, you are required to have good communication skills either via written or spoken.. despite how sh**full your boss is...
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i'm totally agreed with you bro ...8+1 hours in front of desktop , entertaining global user , being more sweet talker on da phone , and also being "workaholica" ....

p/s remembrance for my friend ( dave , not Dave Dorgan u know smile.gif) ) . Now he is engineer in DELL
kevler
post Jun 1 2007, 11:21 AM

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QUOTE(mushr00m @ Jun 1 2007, 10:52 AM)
True... Apropos is a call management tool.. but from the tool, it controls the time you talked, time to answer the call, time it takes for you close the interaction, time you are on idle/ready... once you are in cts, you can't run away from it.. you get used to hating it soon... Even it is meant for call routing, it sure breaks down most of the time.. and the routing sometimes failed...

Well, I'm already out from Shell... it feels good....

Good luck for those in Shell IT, and for those people who join CTS... you might need it...
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haha..same thing happen to me bro ...i'm so jealous with ppl whom able to play foosball and pingpong downstairs ....but i know ..there's alot of barrier between technical ppl and helpdesk ppl ...


but rite now , i'm a freeman ...no calls , no pressure ...only skills/technical required on server / storage/ backup ..


user problem ? just throw it into the basket
kevler
post Jun 2 2007, 06:08 AM

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QUOTE(shaquenator @ Jun 2 2007, 02:42 AM)
hhmm, looks like CTS is a not a place to be....full of calls, emails, and back stabbing people i assume ?  sweat.gif
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all what u told is true , except the backstabbing..biggrin.gif

anyway ...please think twice whoever got the job as helpdesk ...

im not say that helpdesk is not a good job ...but right candidate is for the right job .tongue.gif
kevler
post Jun 3 2007, 07:03 PM

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QUOTE(tishaban @ Jun 3 2007, 04:01 PM)
Interesting stuff so far. I've gotten an offer from SITI as well but not from CTS.
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great ..as long as it is not CTS ...it would be great experience to you , brah


Added on June 3, 2007, 7:05 pm
QUOTE(maviko @ Jun 3 2007, 03:59 PM)
anyone here doing SAP in SITI?

Got an offer from them recently. Would appreciate constructive comments or feedbacks.
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great , u able to get BMW 3 series , after u join the SAP EP Blueprint tongue.gif

are u getting job as SAP analyst or SAP consultant ?


for SAP analyst = range salary 4000-6000 and above

for SAP consultant = range salary more than 10k ...

This post has been edited by kevler: Jun 3 2007, 07:05 PM
kevler
post Jun 8 2007, 05:25 PM

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QUOTE(tishaban @ Jun 8 2007, 03:57 PM)
I doubt that Shell HR reads LYN and they definitely can't respond officially here. Why not contact them directly and ask?
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hahaha.. you are funny guy !

p/s i just hope SHELL-man able to see what we said in this thread tongue.gif
kevler
post Jun 9 2007, 11:45 PM

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QUOTE(tishaban @ Jun 8 2007, 06:17 PM)
Haha and the lady has a PhD! biggrin.gif
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huhu..that statement are enough to shut my own mouth blush.gif
kevler
post Jun 22 2007, 11:57 AM

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1 thing i love about SHELL is their attire ...u can wear jeans and t-shirt ...

but not for any company ..their still stucked and maintain their smart-ass ...

for US-based company , technical person able to casual jeans ....but in Malaysia ..it seems like a taboo ...they dont want to wear casual apparel ...as they want to keep client feels right towards them ....arghhh....

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