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Tech Support Does Anyone have this Unifi Problem ?, Unifi VIP5 Problem

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Left2Dollars
post Sep 23 2012, 12:51 PM

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i noticed this problem on the first day i installed unifi so i called them up to see if they can solve it and all they told me that the connection was not 'stable' as it was new and ask me to wait at least 24 hours after installation so that the connection is more 'stable' ._.
i went holiday for a week and after i came back i found that the problem was still there.
and today they scheduled people to come to my house and have a look at it.
the guy insisted it was my laptop problem and he said he cleared my browsing history because according to him it was too much that caused those webpages to not load. he told me say after clearing just wait and see if the problem still exist, if it does call them again.
and i was like wth? they were damn lazy ..they wanted to finish it fast so that they can go home!
Left2Dollars
post Sep 23 2012, 09:37 PM

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QUOTE(Mochi_In_Forest @ Sep 23 2012, 05:51 PM)
It has been more than 1 month (nearly 2 months) I have been using Unifi VIP5 at my housing area at Kuantan. And the problem (same as most of u guys) still persists.
- Can't load images from facebook. Too slow!
- Youtube inconsistent. Sometimes can load, sometimes can't.
- Can't load images from most of the sites, even lowyat.net.
- ping test to most of the websites seem OK.

I have tried changing the DNS to googleDNS or openDNS but it doesn't really make any significant difference. Sometimes OK, most of the time NOT. And now, I feel regret "upgrading" from streamyx to unifi. Paying more for something less. If I'd like to cancel, the contract will be breached & I have to pay the "fines" for that. Oh myyy..... *sigh*
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hmm i tried changing the DNS for the router de and it doesnt work for mi too.
however i tried changing my laptop's one..i think it should be working fine now.. so far so good i suppose..

 

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