Hi,

Anyone facing pixelation problem recently? Having this the past few weeks. It gets quite bad for the HD channels. SD channels can still tahan. Before this was quite good, hardly notice any pixelation. No problem with the audio.

Data corruption problem from astro or time? OR Other problems

Hi Bro,

Pixelation sometimes does happen, many factors that could cause to this.

Most commonly are due to the followings :

1) High reading caused by fibre connectors, twisted/over-bent fibre cable, splitter problem etc.
2) Buggy Astro Decoder.
3) Faulty ONU (very rarely).

Based on your description, most probably caused by bandwidth issue.

Please report your case to Astro careline at 03-9543 1543, they will liaise with Time to send Time SI over to check.

Thanks.

This post has been edited by jjj2: Jan 10 2015, 02:38 AM

Hi All,
I noticed the I cannot login with usual xxxx@astroiptv to selfcare.time.net.my for speedboost purpose. It seems the whole portal has been revamped, anyone is able to login and boost the broadband speed?

Hi Bro,

Try ignore the @timebb or @ astroiptv

Thanks.

You deserve my gratitude. I am able to login now. Thanks!

Welcome Bro

Gosh, the IP TV service is down but my internet and phone service are OK.

Hi Bro,

Tell me more details about the symptoms ? So that we could help. Feel free to text me via Whatspp or Sms.

Have you made the Report to Astro IPTV Careline at 03-9543 1543 ?

Cheers

I saw the tringle icon on top left while the my TV screen is black. Then there is a message asking me to try restart my huawei GPON. At the time, my internet was working fine.

After restart GPON, wifi router and astro PVR, the internet is back but astro still not available.

So I have to use Astro on the go to let my children watch their favourite morning show on Disney Junior.

Hi Bro,

Is it fixed ? Pls check my pm for more troubleshooting guides.

Thanks.

Hi,
I did receive an SMS from Astro about the service down in my area around 9 am yesterday.

It is ok by the time I reached home at 5pm.

Good service and support for you and Astro

Hi guys,

I've been using AstroIPTV + Time Broadband for a year now. Really satisfy with the performance and service. Rarely got downtime for my broadband. Really liked it.

The only thing is I saw that there's another new lower price package available from the Time Broadband:

RM128 for 8MB, with 50MB 30hours free boost.

Compared to mine: RM148 10MB, with 30MB 30hours free boost.

I am thinking to change my subscription to the Time RM128 package.
As for Astro, I seldom watch, so i was thinking to cut it off as well. I only need Internet subscription now. But Not sure how to do that now.

Anyone have any idea to switch the subsciption?

This post has been edited by Moogle Stiltzkin: Jul 16 2017, 03:30 PM

Hi everyone

I am interested in 6Mbps & 10Mbps plans. I have following questions.

1) Is this ADSL or Fibre?

2) Can you list out the TOTAL number of channels included in Super Pack 4? Please take note that I am more into Hollywood movies so you can suggest the suitable pack.

3) What is monthly price if I choose 6Mbps Plan + IPTV and 10Mbps Plan + IPTV?
NOTE: on the website it says I am entitled to additional RM26.50 Discount when bundled with Astro Super Pack

Thanks

anyone can answer my question?

-i stay flat (13 floor). so good idea or not?
-iptv using time or maxis fiber?
-my house got superpack 1, (rm146 per month)

any benefits?

if i sign up iptv.

Hi Bro,

Please let me know your building name, we need to check its coverage for TIME Fibre.

Thanks.

Hi Bro,

Please kindly pm me your building name to check for Astro-Time IPTV coverage.

If you are referring to the Astro-Time IPTV, its 10Mbps( no more 6Mbps) is priced at RM156.88/month (inclusive of 6% GST), it's 100% full fibre.
You may go for Super Pack 4 (RM146.28), RM26.50 will be discounted every month.

Total = RM156.88 + RM146.28 - RM26.50 = RM276.66

Thanks.

PPR Pekan Batu, Batu 5, Jalan Ipoh, 51200 KL

Sorry Bro as PPR not yet ready for TIME Fibre.