If I already have a TIME fire connection 300 mbps, can I then subscribe to Astro time package and keep my current speed?

Is kota Damansara time Internet got problem? Keep sc and reconnect

Hi,

The answer is Yes & No.

YES -- You can maintain TIME Gpon FTTH 300Mbps on one line, and at the same time subscribe Astro IPTV package that comes with 10/20/30Mbps packages on 2nd line.

NO -- You can't have 300Mbps Astro-TIME IPTV package for new signup.

just got my time on yesterday. what is the standard credential for router login?

Username : admin
Password : turn it to the back of your router.


Thanks.

thanks bro.

Welcome

Feel free to pm/whatsapp me if you need further assistance.

Thanks.

hi, my router is the E1000 cisco, can it still be used under the 1000Mbps? i also just realized i never had a time self care account. so how to check whether my speed has been upgraded?

Hi,

Your router is the first batch 7 years ago... it can't support 100Mbps.

Please call Customer service at 1800 18 1818 to check your account.

Selfcare can be accessed via selfceare.time.com.my

Thanks.

My brother informed that the AstroIptv called and informed of the speed upgrade yet no mention of any hardware upgrade....

Also, i am using the Huawei Echolife HG850a Wifi router, plus a wifi booster ASUS RT-N12HP cause the the location of the router is at a corner of the house, hence we needed the booster to reach the other end.

When i tried the Speedtest.net test, besides the router i get around 40~50MBps download speed on Wifi. Besides the Wifi Booster, its around 10MBps download speed only...

So do i have to upgrade the Wifi router and booster too to get the best out of the new speed?

This post has been edited by limandi92: Nov 8 2017, 08:32 AM

Hi,

The ONU Huawei HG850a needs to be replaced by HG8240H, and the Router needs to be replaced to the current one, TP-Link Archer C1200.

Please called Astro IPTV at 03-95431543 to request for the date of upgrade (both bandwidth & hardware).

Thanks.

Called them, they said they will arrange to replace the router should i agreed to it, but no upgrade for the Huawei one, they said it is still usable

Hi,

If they upgrade your speed to 100Mbps, the ONU is still usable.

If beyond that, it must be replaced.

Thanks.

ok, noted thank you

Welcome

Hi,

My friend currently used the Time + Astro IPTV.
Lately he found the internet seem not so stable. He did call helpdesk and they advise to change the router modem cause it might caused from the router modem. Is changing the router modem will help to stable the wireless internet connection?

Do you have any recommended modem for it? Need to have stronger signal which existing wireless signal is low. Modem location at hall but when reach room, the signal very weak and keep disconnecting.

Hi it is not the router modem. It is just router. Yes, what is his budget? If he want something good, he should try the Asus RT-AC1300UHP.

Hi SilentVampire,

Thanks for your reply here. I thought this post will having slow feedback, and i report it to another time broadband post.

So far he dint tell me what his budget. I believe to have a stronger wifi and stable connection, the cost shall from RM350+.
Im trying to give him few option up to price range about RM500. To me, the better and stable router its really help on smooth connection.

Thanks for your recommendation, will check on the model you advised.

What is the current router ? Is it the old Linksys E1200 ?

What you need to change is the Router, you cant change the ONU.

Let us know your area size & your budget. We will propose one for you.

Thanks.

Good luck. The better the router, the more stable the connection.