Just3d... what kind of tahi website is that

problem is, since when xfire is ever accurate, they gave dumb figures for MOBAs too

Problem with this, you are stating all these as facts, but... all you got are

1. unreliable statistics from dubious sources
2. playing amateur psychologist in second-guessing CM statements

Mostly because gamers don't know what they really want, they just know how to look for faults, and worse they think are great game designers/programmers/solution architect. I've been in IT projects for so many years, end users don't what they want. They demand for the silliest things, throw tables for small issues, but completely blur sotong during requirements gathering. They are usually mature adults with families.

I would say forum/reddit comments are usually negative because it's the nature of the medium. My own unsubstantiated suspicion is that frequent posters on the internet are likely to be antisocial fukkheads with something to prove, because none of my friends with meaningful work/life/social ever post on forums.