Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138
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 Jul 17 2012, 11:19 AM
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#21
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur   
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QUOTE(aeiou228 @ Jul 17 2012, 11:18 AM) The 24 hours wait was a lie to deceive you to sign the job sheet so that he can cabut and leave the problem to you and Maxis. So we need to make sure the phone works before the TM & Maxis Engineer leaves the premise |
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Jul 17 2012, 03:48 PM
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#22
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(zDarkForceSz @ Jul 17 2012, 03:32 PM) Until today I haven't receive a call from Maxis. What to do... Call up the Maxis HOME hotline to enquire...This post has been edited by ronnie: Jul 17 2012, 03:48 PM |
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Jul 18 2012, 01:48 PM
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#23
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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DrPitchard, I didn't get any calls to confirm my appt for installation.... hmmm
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Jul 19 2012, 12:32 AM
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#24
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(feizaiII @ Jul 18 2012, 11:58 PM) Guys... I receive the bill. There have rm100 perpetual discount. Apa ini.. What other charges is shown ?Does Maxis Charge FTTH @ RM218 and give discount RM100 = RM118 ???? Then this is rather bad |
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Jul 19 2012, 12:58 AM
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#25
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(feizaiII @ Jul 19 2012, 12:44 AM) It show the period 2/7/2012 - 9/7/2012 = RM58.13 (my installation date 2/7/2012) Means Maxis can remove the Perpetual Discount whenever they like and we pay RM218 from then on....Thn bottom under discount & Rebate, RM100 Perpetual Discount = -RM56.67 I think is what you say, RM218 - RM100. What is bad? Not very good to customers... but smart of Maxis as usual. |
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Jul 19 2012, 07:36 AM
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#26
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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I'm not questioning the word "perpetual".
This line item can be easily "go missing" and blame system error hahahaha. Just for people to take note only.... |
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Jul 19 2012, 08:56 AM
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#27
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(kiawin @ Jul 19 2012, 08:48 AM) Woke up this morning and found out that the TM ONT adapter burnt. Switched it with my old aztech router adapter and it works sgain. Sigh. Can claim warranty? You should call the Maxis CS to get replacement.... |
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Jul 19 2012, 10:20 AM
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#28
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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Just received a call to re-confirm the installation date & time.
Specifically tell both TM & Maxis Engineer to COME ON TIME. The person also admit it was issue in the early phases.... he says now is much better. |
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Jul 19 2012, 01:43 PM
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#29
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(jetwash @ Jul 19 2012, 01:36 PM) I now have to switch the ONT and Thomson in stages before i can get a connection. I used to switch them both at the same time and I'd get connected in 2 to 3 minutes. I hope it's not a sign of either one failing haha.. I believe the ONT must be turned on first, followed by Thomson Router |
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Jul 20 2012, 02:44 PM
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#30
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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Both engineers are LATE ... still no show yet.
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Jul 20 2012, 05:43 PM
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#31
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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Finally I got my Maxis Home Fibre installed...
2 TM engineers + 1 Maxis engineer (contractor by Maxis) came. TM engineers arrived earlier (working at the MDF) than Maxis engineer. Average ul.to (via Alldebrid trial account) Downloads about 1.2MB per second (3 concurrent downloads) My TG784n Info QUOTE Product Name: TG784n Serial Number: CP......19 Software Release: 8.4.3.U Software Variant: BX Boot Loader Version: 1.1.3 Product Code: 3667917A Board Name: DANT-P p.s. I received a Maxis Home Photoframe + Maxis Recycle Bag  Upload higher than Download   This post has been edited by ronnie: Jul 20 2012, 06:12 PM |
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Jul 20 2012, 06:21 PM
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#32
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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My access to YesAsia.com also not possible.
Direct Downloads from FileFactory Premium not working too  Replies to LYN always shows disconnected This post has been edited by ronnie: Jul 20 2012, 06:36 PM |
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Jul 20 2012, 11:36 PM
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#33
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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Have anyone tried the mInternet interface ?
What's the password for the Thomson's Telnet user "Remote" ? What is "Web Browsing Interception" set to ? This post has been edited by ronnie: Jul 20 2012, 11:39 PM |
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Jul 22 2012, 01:41 AM
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#34
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(statsmk @ Jul 21 2012, 04:55 PM) done installation this morning in <2 hrs. downloading & uploading test results around 10mbps. downloading w/ multihost premium acct at full speed. not facing any problem yet Which File Hosting site did you use ? |
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Jul 22 2012, 01:43 AM
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#35
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(kiawin @ Jul 21 2012, 11:32 PM) You can deselect that, unless you enable firewall in thomson router I set mine to disable also... It does reduce the processing load of the router, according to other forums. |
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Jul 22 2012, 10:42 AM
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#36
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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I notice when on Maxis Home Fibre + IE 8.0.6001.18702CO when browsing LYN forum, I get "Page cannot be found" every so often. After refreshing it works again. Annoying....
 Could it be too fast that IE cannot render in time ?But when switching to Firefox, this doesn't happen. Strange encounter |
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Jul 22 2012, 10:53 PM
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#37
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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Tonight's Maxis connection seem to be poor
But speedtest.net shows EXCELLENT .... |
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Jul 23 2012, 12:48 PM
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#38
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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How long does it take for Maxis to provide a Public IP address for my connection ?
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Jul 23 2012, 03:24 PM
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#39
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(danieltay @ Jul 23 2012, 03:19 PM) it has nothing to do with opening a new tab... it has to do with the webpage do not load/freeze/hang, you need to refresh to get the webpage load, 8 out of 10 times But a quick press of the F5 button will load the page immediately....it's that if you have a habit of opening a new tab, you'll feel it and know it... many ftth users do not realize the problem because they don't open a new tab for example while reading thestar, you open a new tab for business section, metro section or any article you like to read, then you'll see some of the new tabs you try to open freeze... you need to refresh to get the webpage load... sometimes, it will not load even if you refresh |
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Jul 23 2012, 03:47 PM
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#40
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(danieltay @ Jul 23 2012, 03:41 PM) so advanced ah this maxis ftth... why streamyx 1mbps do not have such issue? Are you on Public IP or Private IP ?i get fed up having to refresh my new tab, 80% of the time! i am just talking about reading thestar... in actual fact, i am doing work... it slow down and interrupt my work badly... we're not talking about a few times in a day... i may need to open new tab 50 times a day or more maxis ftth = maxis wtf! would you say the connection is idle when opening the new tab ? |
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