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 | MBT Server VIP Slot Subscription Issue |, We want a refund

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gestapo
post Jun 6 2012, 01:18 AM

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1,160 posts

Joined: Dec 2004
From: Subang Jaya USJ



QUOTE(oec88 @ Jun 5 2012, 11:31 PM)
First of all, I'm calling all the MBT Server VIP slot subscribers who previously paid RM300 for a whole year subscription for the Battlefield 3 server. Since there's no one voice out, and I also voice out once to gestapo, who is one of the administrator in MBT team, but end up I still cannot see any changes or improvement.

We were told in the forum previously, "64 players awesomeness", "grab your VIP slot", " instant access". I'm sorry, all these are real bull shit. The VIP slot and instant access were not a solid promise, since 25th October 2011. EA did not implement this feature (Or maybe yes? Need source.) for all server. Previously when MBT server was crowded, I also have to queue to join the game hosted by MBT, even after few months of Battlefield 3 launched.

At the moment, there's only MBT 16 players left in the public server list, where is the 64 players awesomeness that advertise so huge in the forum previously? Honestly, I feel cheated on this and now it has been 6 months after Battlefield 3 launch, MBT server is always quiet, and some time it is not available at all. I'v discussed with gestapo previously about the server status, also showing some other server example to him on how to attract more players to the server in order to keep the server live at most of the time but end up I still see nothing been improve.

So right now EA come out one upgrade call "Premium". It's a life time upgrade, unlock all expansion pack and most importantly, the Queue Priority. Since EA launch this feature into their games, do you think they will fully implement "VIP slot" feature to all of us?

I have to state it here, MBT has failed in:
- VIP slot promise
- 64 players awesomeness
- Less players active in the game server due to less attractive mode

Another issue would be could you tell us how much balance left in the total subscription? Some time I can see the server name is put as "Sponsored by", which is sponsor by some other company. If I'm not mistaken, sponsor means "free of charge"? Please explain on this matter.

Please stop telling all the further implementation or any improvement plan, I've heard it once, but it's not going to happen. At the moment I can't look back or find back that 64 player awesomeness promotion thread, it's now gone or maybe hide in somewhere else, or maybe in Battlefield 3 discussion thread, I'm not sure.

I want my money back! I feel cheated on this previously and I paid for nothing. There are many servers out there in the public list, I can join any of them with even lower ping than MBT host in Singapore (Hong Kong server ping at below 70ms at all time compare to Singapore 110ms).

Looking forward for MBT's administrator reply on this.
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Dear Oec88, you have been one of our loyal VIP supporter and i would like to say Thank you for your support.

We have the best interest of the community in mind without any intention to cheat anyone of their hard earn money.

as for MBT VIP slots, we have never failed to deliver since the server inception in BF2142, however sadly for BF3 , we have been the victim of EA of failing to implement the VIP slots since game launch hence we had to resort to manual kick to let VIPs enter the server.

We hear about the VIP slots are coming with the premium release ;

http://www.battlefield.com/battlefield3/1/rent-a-server

we are still trying to understand what is being offered here if the finally giving us the VIP slots, and would start the VIP subscription.

i do understand your predicament that translated into "feeling cheated" over the matter, and trust me that i'm sincerely not happy to be in this position.

measures has been taken to populate the server with the introduction of evolution server which evolve following the number of players up to 64players maximum which is the original server slot size (it was always a 64 slot server), it was proven to be successful when the server was at full capacity (64 players) and people starts to Que, few weeks down the road we can see that many have lost interest or had their gaming taken to other new released title such as diablo3 etc thus making the server empty most of the time.however the pattern will repeat itself where surge of players with renewed interest of the game upon the release of BF3 DLCs

i have made a promise to deliver 1 year VIP and I'm keeping the promise,to achieve this, strategic alliance have been formed to ensure that the server is sustainable during the period where VIP slot are not available and the counter will only starts when EA had finally made the VIP slot available ergo even if they would release BF4 we hope to carry forward the VIP period should it is within the 1 year period and some extra month thrown in as a token of our appreciation.

I hope that the VIPs would still continue their support.

I will not argue on the refund part but it will definitely impairs the overall plan.

Lastly, i would like to express my sincere regrets and apologize to all our valued VIPs.

VIPs who have paid 1 year subscription who would like to get their refund, kindly get in touch with me via PM to further discuss on the matter.

This post has been edited by gestapo: Jun 6 2012, 10:47 AM

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