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 | MBT Server VIP Slot Subscription Issue |, We want a refund

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nipaa1412
post Jun 7 2012, 02:32 PM

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thanks for the feedback!
Methium
post Jun 7 2012, 04:25 PM

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QUOTE(nipaa1412 @ Jun 7 2012, 02:32 PM)
thanks for the feedback!
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off topic , you play corpse party? biggrin.gif

on the side notes, get a bunch of frens to kick start the server whenever u want it to populate, for some reason its also populated since this afternoon, school kids perhaps.
nipaa1412
post Jun 7 2012, 04:32 PM

On my way
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QUOTE(Methium @ Jun 7 2012, 04:25 PM)
off topic , you play corpse party? biggrin.gif

on the side notes, get a bunch of frens to kick start the server whenever u want it to populate, for some reason its also populated since this afternoon, school kids perhaps.
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Off topic, finished it last month. Took me a wholesome of courage to finish it sweat.gif
Methium
post Jun 7 2012, 06:29 PM

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QUOTE(nipaa1412 @ Jun 7 2012, 04:32 PM)
Off topic, finished it last month. Took me a wholesome of courage to finish it sweat.gif
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every ending is a bad/worse/worst end T_T . waiting for the english ver of sequel
sai86
post Jun 7 2012, 06:42 PM

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very nice Q&A by TS and MBT member. i for one paid for subscription as well, but to me, honestly, EA is d biggest liar as the Queue Priority is in their DLC Battle Premium.

From to be implement later feature became Buy to Get Feature.

and thxs for all the ans provided in this thread. it let me know whats going around smile.gif

This post has been edited by sai86: Jun 7 2012, 06:45 PM
BurningSoul
post Jun 7 2012, 06:50 PM

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QUOTE(sai86 @ Jun 7 2012, 06:42 PM)
very nice Q&A by TS and MBT member. i for one paid for subscription as well, but to me, honestly, EA is d biggest liar as the Queue Priority is in their DLC Battle Premium.

From to be implement later feature became Buy to Get Feature.

and thxs for all the ans provided in this thread. it let me know whats going around smile.gif
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Anyday, I rarely lurk around LYN so I only reply when I get wind of this issues from other members. PM me if you need info as it will notify my emails which is linked to my phone smile.gif.

I for one am pissed with EA delaying the VIP, but because we handle the servers we know what is happening (The backend servers not picking up Battlelog queue). It all started because they wanted the "Battlelog".
TruthHurts
post Jun 7 2012, 07:30 PM

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QUOTE(clieman @ Jun 6 2012, 11:50 PM)
VIP will start once EA got the VIP slot working.

Cool bro. No need to be angry.
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Meaning VIP will start when the VIP slot program works ?
So do this mean that all VIP subscriber gets 12 months starting on the date of VIP enable?


TSoec88
post Jun 7 2012, 10:11 PM

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» Click to show Spoiler - click again to hide... «


Physically MBT is not a service provide, you were right. But hosting the game and provide the game server to players, MBT is providing the service, so why MBT is not "part" of a game service provider? Also, they did promote in forum before isn't?

Not every one has bookmark MBT website and keep surfing MBT forum or website. Like I myself, I always surf around Lowyat forum only and probably I'm a "lazy" person to register an account even I subscribe the service from them.

About the VIP, you may change my IGN from oec88 to Markhov-dB. I just changed my IGN not too long ago but that time onwards I stopped joining MBT server anymore.

» Click to show Spoiler - click again to hide... «


This explanation given by BurningSoul aka Q-Chan is really acceptable. At least right now we have a clear answer why some of the Singapore server ping higher than 100ms for no reason. I would suggest you to submit the complaint via http://www.skmm.gov.my/ or http://www.cfm.org.my/. I used to complain my broadband issue toward CFM and it really worked, they will have another professional agent to contact you and listen to your issue, but of course the moment you complain must be really professional and contains those necessary data and ping plotter if possible, show to them to see what they can do.

That is just my suggestion thou, hope it helps.

» Click to show Spoiler - click again to hide... «


Just like sai86 said, most of us paid for it and in the end everything getting quiet. At the moment after I see so many reply and explanation, not to fully blame MBT server. The intention I open this thread is because we would like to have an explanation in the public as I believe most VIP slot subscribers are from Lowyat forum as well. At least from BurningSoul's explanation, with proper details I can see the root cause of why VIP slot and server status so forth.

My suggestion is, request moderator in this Battlefield section to have a sticky thread about MBT. For just MBT announcement or server update only, then the thread is supposed to have zero reply or comment, just only the TS do the updates.

I've received PM from gestapo yesterday, my main intention opening this thread like I said, is because of we as VIP, or some of us as VIP slot subscribers, were not inform properly about the server status and update from time to time. Until yesterday I visited MBT once, I realize there's a server change for about 2 months ago and they called it as "Evolution" type. At the moment at least every single doubt has been cleared and we all know what is happening with MBT.

gestapo and BurningSoul, since you guys, as a MBT administrator or person in charge, I can see the honesty from you guys after the long explanation given by BurningSoul. I've change my mind and I would like to keep my VIP subscription without refund. But I hope, DICE and EA will not let us down, and also...remember to keep all of us up to date, from time to time.

Cheers. wink.gif

This post has been edited by oec88: Jun 7 2012, 10:12 PM
clieman
post Jun 8 2012, 11:11 AM

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QUOTE(BurningSoul @ Jun 7 2012, 11:27 AM)
We have also sent an email to TM regarding this hop in the route, and guess what. TM never replied, as per usual "epic" customer service.
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Time to change to Maxis Fiber for Home


Added on June 8, 2012, 4:25 pm
QUOTE(TruthHurts @ Jun 7 2012, 07:30 PM)
Meaning VIP will start when the VIP slot program works ?
So do this mean that all VIP subscriber gets 12 months starting on the date of VIP enable?
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QUOTE(Gest)
i have made a promise to deliver 1 year VIP and I'm keeping the promise,to achieve this, strategic alliance have been formed to ensure that the server is sustainable during the period where VIP slot are not available and the counter will only starts when EA had finally made the VIP slot available ergo even if they would release BF4 we hope to carry forward the VIP period should it is within the 1 year period and some extra month thrown in as a token of our appreciation.
Yes. All VIP subscriber gets 12 months starting on the date of VIP enabled.

This post has been edited by clieman: Jun 8 2012, 04:25 PM
TSoec88
post Jun 8 2012, 08:02 PM

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If there's no further issue, this thread will close automatically by tomorrow.


Added on June 10, 2012, 1:12 amProceed topic closure.

This post has been edited by oec88: Jun 10 2012, 01:12 AM

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