Already make an official complain to I-care. Let's see how the drama unfold

Either Proton admit their mistake to allocate the same chassis to 2 dealers or the PE need some short term cash injection

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Dear Sir/Madam,

On xxx, I went to Proton Edar dealer showroom at Taman Megah (Atiara Otomobil Sdn Bhd) and booked a Exora Bold Premium Silver color

On xxx, I went to the showroom to place my downpayment of about RM xx k (by cheque) when the Sales Executive (xxx) that handled my case told me the chassis number had been allocated to me. I also signed the loan document at that time

About 2 days later, he called me again and told me that Proton had made a mistake by allocating the same chassis number to 2 different showrooms and at the end, I am the one who didn't get the car and the delivery will be delayed for a while (production can't get enough throughput)

I am furious not because my delivery was delayed than originally planned, but I am furious that I have to put down a down payment with the thought that the car had been reserved for me but in the end due to Proton's mistake, my deposit is now taken (which I could have use it to reduce my housing loan interest) but I can't get the car. And the problem is, I can't get any assurance when the car can be delivered

I have called xxx from I-care to complain about this and the Report No is xxx

I want to know why Proton can make such simple mistake and what action is Proton going to take to resolve this

Thanks

Why not insulate your firewall?

Bro,

When did you get your eb?

Maybe you can consider to change your service centre?

btw the signal light burn out, is it part of the warranty? Can get free replacement?

hi bro

do they provide monetary compensation (like daily allowance) or give you a spare car to drive?

Proton people called me about my case

Stay tune as the drama unfolds . Hehe

Proton called me and he told me chassis allocated

Guess going to Proton directly and complain really works. hehe

tx. you didn't trade in?

btw, what car you are selling?

any recommendation when i get the car, what i should check before accepting it?

http://www.mydeal.com.my/deals/kuala-lumpu...a_8893_163980_9

any idea if this is worth it?

My SA called me. the car already in showroom

Maybe can get the car tonight or latest tomorrow

tx bro

hope i don't see all the problems brought up here. finger crossed

btw, is the security system installed enough? i guess not

any recommendation of security system that not so easily tampered with?

tx

hi guys

got my car just now

wanna ask. after switch off engine, got the wwwrrrrr.... sound for about 3 min then only shut off

the SA said the fan still running to cool the engine

normal kah?

tx bro. at first i was scared got some engine problem and will blow up . haha

mine is silver bro and complaining directly to i-care really helps. even the i-care person called me on my chassis allocation before my SA does . hehe

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Added on June 22, 2012, 9:36 amtx fro

This post has been edited by brotan: Jun 22 2012, 09:36 AM

To share my 1st experience (not review lah, not car expert) of my EB after driving for a short while (only from showroom to my home + home to office. total i think about 20 min)

All I can say is the ride is smooth and so far no big complain. Reverse camera works well. Thumbs up for Proton

Just 1 complain (not sure this is normal or not). would appreciate your comment

when reversing, it seems not responsive at first when pedal is pressed. feel like need to press a bit harder compare to moving forward. any idea?


All in all, satisfied with my ride (so far )

btw, regarding the engine knocking sound complained by other forumer, I did try to pay attention on this but I didn't notice any so far. maybe still new or proton fixed it

also regarding loud engine sound, i think it is quite ok. got the "whistling" type of sound when driving. i don't find it annoying, quite pleasant anyway. but i will still put the firewall lah (already bought it)

P.S. I haven't have a chance to drive more than 80km/h yet. will test it tomorrow

the 2000rpm when turbo kicks in? haha

haven't got a chance to try becuz short distance ride so far. will try tomorrow going back my mum place (PJ -> Cheras)

wow, that's nice (i mean the kicking in of turbo early)

i must admit. After a few seconds i press the pedal, i feel like taking space shuttle and zooming into outer space. rofl

need to adjust myself so that i don't bump the front car. hehe

This post has been edited by brotan: Jun 22 2012, 11:11 AM

btw, just notice the aircond flow seems to be not smooth

feels like some time the wind flow change then go back to normal

is this normal?

Just went back to the sa for something else and mention to him about the lag

He said this is safety feature because some people not used to the high power of exora

But he said the response time can be adjusted to be instant power if you wish to, meaning no lag

This post has been edited by brotan: Jun 22 2012, 02:20 PM