ya, let me know when u can get the plastic cover for spare tyre

btw is extremely difficult to take out and put back the spare tyre

Daiso is selling this cover for RM5 only. Bought it but have yet to use

Hi guys,

Need your advice/ opinion/ idea about my EB problem.

Ok, its like this...

I got my EB on 11/11 and when at the PE i dont realize there is a "touch up" at my front bumper on the driver side, i just realize it when i went to SC to do my first service.
Then i go back to PE which i bought my EB and complained about it. And the salesman not in house, so his manager come down and explained to me that is NOT their problem. She said if i want to claim then go to Branch PE.
I went to PE sg pinang (penang) and then the warranty/claim told me that this problem not include in warranty item. Then his manager (indian guy) make some calls and then he told me that he need 2@3 days to discuss this problem with his manager (so many manager) FxxK betul la...
4 days later i am still waiting for his call and then, NOTHING! I called proton i-care and complained about the problem, and then he told need to waiting 3-4 days summore (waiting and waiting). This morning got call from i-care and proton guys told me this problem cannot claim because not their fault, 2nd Fxxk!
This afternoon when to PE and face to face with the salesman, and guest what? With so arrogantly he told me that this is not his fault.

So i need you guys gimme somr advice/ ideas/ opinion, should i bring this thing to Tribunal Tuntutan Pengguna KPDNKK or not?

Thanks guys!

How long between 11/11 to ur 1st service... if less than 1 week, i think u can go lodge complaint to Tribunal Pengguna and also CC the email to I-Care.... coz it ur right to get explanation...

but if more the 1 week.... noting more can be done ... but u still can lodge the complaint....

will look for one in future

btw is will it be too big for our spare tyre?

thanks

they can counter by saying that it's your own mistake (accident) and you "touch up" by yourself. blame yourself didnt check careful even they rush you to take the key and rush out to the road. i'll just ignore them, it's my right to check thoroughly.

you can the tribunal, but what proof do you have to justify it is NOT your own undoing?


isnt that look like...a camping bag or some sort?

Hmmm...its look like i need to forget about the damn f***ing touch up thing by the salesman ( i guest...)
He said that i involved in an accident and did touch up by myself, then want to claim on him...shit!
No wonder he passed the key/documents/car to his friend when i took my EB from PE showroom.

This post has been edited by jankuzi: Dec 4 2012, 04:15 PM

is it serious? got picture ar

Once u see it dont realize it, but when you see it twice you'll noticed it, front bumper on the passenger side more shining than on the driver side which look like more "sebam" or flat with no clear paint on it...
And when u touch it u'll feel its kasar...

how much is your KM when you took it?

If i am not mistaken its 52km..

Well, it is used to cover all 4 tyres actuall, so yeah, it is big.
But you should be able to fold it I think.

fat chance u got it non-virgin.
if driving in P area til up the lorry and back to showroom should be like 5-9km.
u got the number, u calculate urself. how many already drove before u.

do they sell ONE tyre cover?
4 will take up the space in the iron bar...i'm afraid it wont have enough space after you fold it, to fit the tyre in.

Wow..52km when you got your car

Mine was 17km

Complaint to tribunal pengguna and hope for the best, nothing much u can do about it :/

mine one is about 22km, the SA drive to my house, then I send him back

btw how long is our exora bold warranty?

thanks

3 years / 100,000km if im not mistaken

yeap. u are correct

My friend i do think this thing will never end up..did you sign one form that have been given to you upon receiving your EB ??
If you do, then i think they would not accept it as their fault. It is becoz those form is to concur that you has check the physical condition of your EB upon receiving it and the condition is ok.

too bad, my SA cheat me said 3 years

not sure want to go back to them once warranty expired

if din go to them no warranty for power window

No worries about power window la, my almost 7 years satria neo never had power window issues since the first day