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 TOP 3 (and Worst 3) Warranty Support in Malaysia, On Site Support: Laptop/Desktop

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saddizdd7
post Jul 2 2012, 11:13 PM

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As I am selling Dell, the best part is when you talk and show the warranty Proof, NBD (Next Business day). But the design mostly Inspiron sighhh, more classic then MSI classic series
saddizdd7
post Jul 3 2012, 11:33 AM

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QUOTE(Spade @ Jul 3 2012, 08:29 AM)
I don't mind a super classic design as long as it is neat and tidy. However the biggest issue is about the processor.

How many model that you carry have option for AMD processor with no dedicated GPU as I don't need the extra heat?
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you already answered it. there is very limit Unit on Processors + no Dedicated GPU has being given to us as reseller.
other hand you might say there is very limit Options for Dell buyers in terms of processor.

My 3 Top Warranty Support should be :-

1- Dell ~ so far the best in terms of timing / troubleshooting / support.
2- Acer ~ quite ok for me, only matter on timing which i have been send 1 of my client notebook to claim warranty for DVD Drive it tooks around a month to settle it ( Acer Penang )
3- Not decide yet since never try on claiming other brands :-)
saddizdd7
post Jul 3 2012, 04:33 PM

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QUOTE(ocyrus @ Jul 3 2012, 04:06 PM)
I have a question for the Dell users here. What does the warranty cover exactly? Let's say I get the 3-years Basic warranty package, does that mean if any component inside the notebook is faulty or breaks down, then they will replace the component for free? Or do you have to pay for the component but the service charge is free? Confused! Also, on what warranty package are you guys on? Essential/Basic/Premium?
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For faulty cause by factory default then YES.... Breaks down by own then i need a big dictionary to explain,each package you need to pay more and most likely it will be more advantage :-)
saddizdd7
post Jul 3 2012, 08:34 PM

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QUOTE(nakTT @ Jul 3 2012, 01:39 PM)
I know they always jual mahal. What I don't know is why we users fall for it.
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Coz people thought those mahal thing got more quality ,branded an more stylish when you use it, like macho la :-p

saddizdd7
post Jul 3 2012, 11:28 PM

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QUOTE(Spade @ Jul 3 2012, 09:53 PM)
No actually. I am more like asking.

AFAIK Dell has the best warranty support in Malaysia. Just looking for AMD options from Dell. Prefer ULV system and I don't need dedicated GPU.
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Non dedicated GPU got a lot options for you mate, Inspiron or vostro family, but unfortunately no AMD processor option rite now, the lowest one also Intel B815 processor.If you still in planning to get Dell once, then you need to swift from AMD to Intel ( and i believe ) the answer is NO, since you are AMD die hard :-)
saddizdd7
post Jul 4 2012, 01:32 AM

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QUOTE(danleongwz @ Jul 3 2012, 11:46 PM)
Dell. Bsod almost everyday since i got my lappie and its only 6 days old. Dell agreed to change a new set ( i requested so ) whereas they offered me on site warranty


Added on July 3, 2012, 11:56 pm
Im using the inspiron 14r se. Well design wise its ok compared to the older models tongue.gif and i do prefer better specs than better designs smile.gif
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rclxms.gif rclxms.gif enough said notworthy.gif notworthy.gif
mate can you share with us how long does Dell take to Change a new set of Inspiron 14R to you


 

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