Yeah

Bro, have you called Apple hotline for the issue ? Or you just go to the service center ? Do they ask you for your Serial Number ?

I call apple hotline initially,ask me to comfirm at apple service provider at penang.i just call the service center at penang,din bring my ipad for inspect yet.what staff there told me to change will cost RM1295 for my model check by asking me the serial number.they told me apple no longer warranty for dented ipad more than 4 mm,they will treat as misshanding.any extra info about apple warranty issue?

I've read a lot ppl successfully have their dented ipad change for 1 time. So i am thinking i will not tell Apple now.

I am afraid to call Apple hotline as well because i scare they might blacklist my serial numberLOL

You mean you told apple hotline staff ur serial number,ur ipad got dented,they will void the warranty?

Possible if you said that dent more than 4mm warranty is voided @@

They will not void as they don see the damage themself, but they will black list the serial number

Blacklisted mean?

Mean like they will extra precaution on your unit next time you send for any warranty purposes.

They ask me serial number,i think i gave them wrong wan.haha.
I wonder if i bring for pay and exchange replacement unit.how much chance i can get new iPad?

Luckily haha

What do u mean bro ? I think your chance of getting a new ipad is more or less zero. You most probably will be given refurbished unit.

I wonder how did apple choose which iPad to be refurnist unit?
They fix the iPad or?

From what I know, they won't fix the iPad for u, they will only fix ur Mac. iPod, iPhone or iPad they will replace u with a refurbished unit.

Refurbished units are from those unit like u return back due to yellowish screen, or wifi issue. Then they fix the faulty part and repackage them for sale Or as replacement units.

That mean lets say i go for pay and replace with refurbished unit.
My dented iPad will still be fix and be as replacement unit?

Ya, if u give apple your dented unit, u will need to pay rm 1200 for it just like u said.
Then they took the money and replace u with a refurbished unit while they take away your unit to repair and give to another customer.

But they will need remove everything and left the back cover behind lo,haha

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Added on May 11, 2012, 1:14 pmEven refurbished set,sure they need give one near perfect like new wan also.

This post has been edited by beanbeanchong: May 11 2012, 01:14 PM

Ya sure they won't give u a dented one, but don be surprise if u see some minor scratches

If see a minor scratch will request for another unit until you satisfied with the unit they replace for you?

I drop my iPad 2 weeks after after it was launch(1st batch ipad2).
From waist high, the screen slam on the floor and the screen cracked. One nice crack line across the screen's top left quarter.
I called apple and was replaced with a refurbished unit
The ipad2 was bought from item.com in summit usj but I claim it in machines sunway pyramid.

How you talk with apple?for the exchange?