Reply here just to make a point. My EDH3497RDW motor & board konk. Age, less than 2.5 years.

If you don't need that magic wool feature or crap, just get a cheaper/other brand with long warranty. Heat pump yes, but expensive. Electricity savings is not even enough to break even the cost of breaking down.

Just my 2-cent.

Electrolux quoted RM320 for motor while RM600 for motherboard, not inclusive GST yet.

I think their contractor technician is very dodgy. Motor sounded like bearing issue, cause very loud, straight say motor spoil and most probably spoiled the board too. The thing is, my machine still can switch on and run, just very noisy with the motor spinning.

So he initially stated it's probably around RM600 for replacement of both item, and claimed that need to take the board back with him to "copy the program over" to new board. So I thought, if RM600 not too bad, then later Electrolux called and quoted that crazy price. Now really regret letting him took the board.

Told him to come back and install back, ask I don't want to repair it. Will see if the board still working, or he might do something to spoil it. Then I'll trash Electrolux Malaysia's FB page if that happens.

Hope your machine last too. This is really a piece of expensive machine that shouldn't spoil so easily.

Too late to change anything, cause I've made first claim 1st month into owning the machine. Electrolux already got record.

Anyhow, I'm looking at alternative repair.

The back panel seemed like not properly secured, so they replaced a new unit. Then installer did something wrong with the stacking kit, poked a hole into the reservoir. Come again to fix it.

During that period, they didn't tell me Electrolux got their original stacking kit with tray.

Cause the stacking kit I bought was hack job sold by electrical store.

My reasoning was, the item was sold by electrical store and I dunno about it. Why was I being penalized if the item is not compatible. Electrolux should have trained them properly bla bla bla.

Anyway, you know what? It turns out, Electrolux do have the stacking kit with tray. I went to their spare part centre to buy.

If you ask any electrical store about stacking kit with tray, all they gonna say is, and I quote:


Sales team sleeping on the job.

EDIT: Been getting a lot of different comments from different people.
- Store selling incompatible stacking kit (screw from bottom, which is a bit no-no).
- Electrolux technician said this dryer can't be stacked. But user manual stated otherwise, just use compatible stacking kit. Even catalog was showing this model dryer stacked onto washer (which is the model I bought too!)
- Electrolux technician showed me stacking bracket (made of aluminium, secure both machines at the back), not sold by stores. Store called Electrolux, Electrolux said tarak, no such thing.

In the end, I wrote in to Customer Service and they recommended this stacking kit with tray. Which was something I've wanted since the beginning.

PS: Hopefully my experience provide useful info to future owners, be it Electrolux or not. Maybe just contact their customer care first. Electrical store just sell whatever they could move, they are not properly trained technically. Maybe except Harvey Norman, but I never buy there, cause expensive.

This post has been edited by Harddisk: Dec 7 2017, 03:30 PM

I stacked mine. Which brand?

Front load uses less water, more economical. As for fungus growth, don't shut the door after use. Leave it ventilated. Mine 2 yrs+, just did tub cleaning, inside not dirty at all.

Electrolux EWF1497HDW washer, EDH3497RDW dryer.

Screw Electrolux, mine dryer rosak just past 2 yrs. Try looking at Panasonic. It has heat pump dryer as well. That was my consideration as well back then.

If you still want to go for Electrolux, buy the mounting kit (wth tray) from their warehouse. Write in to their customer care. Outside shops don't sell that kit and they will say only Bosch one comes with the tray mounting kit. Will set you back for RM365.70 inclusive gst.

Cotton Eco can goes up to 4hrs, but does it really matter? If you need to shorten the washing time, just reduce the time using the buttons. Otherwise, use quick wash.

I can vouch for this washer. Put dirty blackened cloth inside, came out all clean.

Washing detergent, can go with Daia, green bottle only. Low sud type. Smell very good. If use other types, out less to reduce bubble/foam.

Mine is the 9kg one, spoiled a few months after 2yrs warranty over. Your call.

Dryness, I'm satisfied with it. If you go with cotton program, it's very dry and very hot too. But would you risk your fabric? Mildly damped is ok, if you iron it immediately or hang them. Alternatively, I mostly use synthetic (can get very dry, shorter cycle than cotton) and delicate (not very dry) mode.

I don't use cotton for my bed sheets, cause my bed sheets are expensive and don't want to spoil them. Besides, bed sheet washing instructions stated there, don't tumble dry.

This post has been edited by Harddisk: Jan 1 2018, 11:26 PM

Yup, that particular model. I think there's only 1 model for Electrolux heat-pump 9kg.

Bed sheet in dryer, might shrink. I guess if reduced heat would reduce the damage. I have no place to hang dry, so must use dryer. Never washed my comforter before.

This post has been edited by Harddisk: Jan 2 2018, 09:35 AM

Smell like me, it's nice.

It's fibre silk quilt, no idea if I could just wash it. Maybe hang under hot sun some day.

This post has been edited by Harddisk: Jan 2 2018, 02:16 PM

Side by side would be the best setup.

Will try, someday.

Gotta look for the washing instruction. No idea where I put it, or was there even 1.

Alternatively, I use a small stool. Seated while stuffing clothes in.

This looks good. Can get this from Lazada?

Thanks. Maybe I'll go with avocado's suggested one.

The 1 you using, can replace the filter without dismantling the whole thing, right? The newer one looks troublesome when replacing filter. Need to unscrew 2 places and not transparent.

If it doesn't suddenly part rosak.

Gas dryer has risk of fire. It's better that you clean out the lint every time after use.

Choose the mode for delicate or less heat.

Mine is wet too, after used. (don't think dirty).

Open it and let it air dry, if you planned to vacuum it.

Should log a case to Electrolux.

This post has been edited by Harddisk: Jun 18 2018, 11:43 AM

Heat pump, hence the higher price tags.

It's fine. The electricity savings from heat pump vs condenser probably can't break even with the extra amount you paid for heat pump. Maybe not before the machine spoiled.

Unless you're all for greener environment.