QUOTE(xacrifizer @ Jun 17 2012, 11:59 PM)
U can try to send email to their customer service, very helpful.
QUOTE(fazly15vida @ Jun 18 2012, 09:32 AM)
kitbag are selling england euro2012 kits home & away for 50% discount...u can buy selected euro2012 kits at rm179 at all al-ikhsan outlet....for NN, i usually made up my mind which team i will support n then head to realone sports to buy the replica n official NN...some of the fans wait n see which team progress to the next round b4 buying the replica kit..by that time, 4 sure the NN will ran out stock...i have bought myself england away, netherland home and germany away completes with NN for this euro...i also bought man utd tablecloth home kits from kitbag via standard delivery for rm240 only (complete with bpl patches n standard delivery charges) last week...
Added on June 18, 2012, 9:42 ami think protech get their stock from kitbag where they can get discount if ordering the item in bulks....al-ikhsan gets their stock direct from nike, adidas n etc where realone get theirs from singapore...that's explained protech can sold the kits coincidently with kitbag/spotsdirect....and if the item have been sold out, they need to re-order it n the customer who have to pay first for the kit need to wait extra days to receive their order...just my opinion...: )
Added on June 18, 2012, 9:54 amthe status "picking" means that they r waiting the stock to complete...i suggest u should ask for refund, i once encountered similar circumstances where the united training kit which i ordered at kitbag were not delivered to me after two weeks n the status in the profile showing "picking"...after a few e-mails to customer service, i cancelled the order n they refund my money after the next e-mails...
QUOTE(lit_ching @ Jun 18 2012, 10:09 AM)
How long it has show picking? Did you order contains insignia or printing? if so, it might takes extra few days to be delivered, if already more than 5 days, its better you contact them to ask the status

QUOTE(fazly15vida @ Jun 18 2012, 10:17 AM)
normally if u r ordering personalised item, it will takes up to 3 days before they shipped the item....the status picking means that there r delay in order due to stock, but after 1 week the status doesn't changes, u can contact the customer service for some infos, and if u don't satisfy with the delayed time to complete the order, u should ask for refund...
I ordered during England first match which was last previous Monday (11/06).. both Home and Away with Insignia but stated there only 3 days required for the those with insignia.. Emailed them, awaiting their response.. thought can get before England vs Ukraine...