Help ! What do I do next?, First time user-Need help on DSL signal
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 Dec 4 2005, 04:44 PM
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#1
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Junior Member
16 posts Joined: Dec 2005 
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Ngto, hv u solved this? I also want to register the Streamyx. I just bought the modem and get it connected to the wall line jack. I found that the DSL light did not turn on or blinking.
I do not know whether this is normal or not, because I hv not register the Streamyx yet (plan to do on-line). So, will the light turn on after I register Streamyx and activate it after the light become stable? |
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Dec 4 2005, 09:34 PM
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#2
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Junior Member
16 posts Joined: Dec 2005
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I did not register yet. I know the DSL light should not turn on before I register, but I though it should at least blinking to indicate that the modem is looking for the signal? Pls correct me if I am wrong. I am confuse here. Furthermore, how do I get the username & passowrd thru on-line registration?
Can some body list down the activities that need to carry out for the first time registration user ? This post has been edited by wmfei: Dec 4 2005, 09:38 PM |
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Dec 5 2005, 12:05 PM
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#3
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Junior Member
16 posts Joined: Dec 2005
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You mean it is normal when I connrect the modem (Aztech DSL600EU) to the line and not blinking. But I read the manual it said the blinking mean searching for the signal. Quite confusing...
How is your streamyx now?? Is there any advantage to register thru reseller/agent? any free gift/rebate? It is so sad when i check the Holiday package do not entitle for RM50 rebate. QUOTE(Ngto @ Dec 5 2005, 10:29 AM) Mika, your info about the blinking light is wrong. I have checked with the Aztech technical people and they told me the modem won't have any blinking signal if connected to a line that has not applied for streamyx.  |
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Dec 8 2005, 07:37 PM
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#4
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Junior Member
16 posts Joined: Dec 2005
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So the status is : ur DSL light will not turn on or blinking, until they do the correct jumper and the DSL light now turn on permanently, right??
[quote=Ngto,Dec 8 2005, 01:33 PM] Update on my problem I was right all along. After making official complaint/report at Tmpoint on Monday, and after so many ..... |
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Dec 17 2005, 12:17 AM
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#5
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Junior Member
16 posts Joined: Dec 2005
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Finally I am able to connect to Streamyx. The trick is you NEVER call TMNET 1300889515 if it is related to the line problem.
I called my nearest Telekom's Technical Department yesterday and told them the problem. They also checked and said the jumper was set since the registration date. They came over to my place and check the line today. And finally the DSL signal goes on after they fix something at the telephone port outside my apartment. They do not charge me on it. So, pls don't waste time & money to call 1600889515 on the line/DSL signal issue. The nearest Telekom's Technical Department is the one that can help you. QUOTE(Ngto @ Dec 8 2005, 08:12 PM) Yes, just like I told you before the Modem won't have any DSL light if not jumpered for Streamyx yet. These are the steps you have to take :- 1) After application online, wait for few days and then call their 1300 line and ask them to confirm if jumper already done. 2) If they say yes, then test your line by connecting your modem straight to phone jack without the handset (no need to connect to computer yet). Power on the modem and wait a while for the blinking signal. After blinking for a while, the Signal will stabilise and will remain always on. If completely no signal at all after waiting (not even blinking one) , then you are like my case. Those people didn't jumper yet but want to cheat you by saying already done. 3) If signal is stable, then you can start setting up your computer and connecting the ethernet cable. Also set up your user name and password etc in your modem. You can't connect to internet yet if your account not activated yet. 4) Now you can also connect your splitter/microfilter and your handset between the wall socket and your modem. 5) Finally if you are satisfied all is well, call their 1300 activation centre to activate your account (if you don't their system will auto activate after 7 days without your permission). 6) Once activated, and if your modem login to Streamyx server to browse internet, your PPP light will also light up. |
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