To summarise :-

1) Subscribed to Streamyx online last week
2) By now TMnet assured jumpering already done . I have not activated yet , just wanted to test DSL signal first before activating.
3) However Aztech Modem 600EU does not show any DSL signal (not even a blinking one). Power light is on, Ethernet light is on.
4) Modem is not faulty. Tested it on someone else's Broadband enabled line. DSL light work.
5) No extensions used for my phone line, directly connected to wall socket.
6) Tried both with a splitter/microfilter and without one. Still no signal.
7) Complained to Tmnet but they insist and confirmed jumpering already done correctly.

So the big question. What am I supposed to do next?

This is the first time I am subscribing to any Broadband service, so my knowledge is almost Nil. Please pardon my ignorance.

Anyone can give me advice on what to do next? Thank You very much.

This post has been edited by Ngto: Nov 30 2005, 01:07 PM

go and activate it lah....you need to activate first

No lah, you crazy ah

DSL singal also tada, you want me to activate it ah?

Call TM net to activate. Once activated, it'll start to charge on your bill.

Stitchy® w/o stitches

Don't joke lah, this is serious lah

You activate only when got DSL signal indicator on modem right?

one of the stupidest case provided by TmNut..maybe ur area can't get..Just like mine...Phone number says okay , when they come here and test can't get..But after installing RTDSLAM , now if i check , it says i got streamyx installed..thats really stupid

ask TM , how far you're from the DSLAM

Thanks for your reply. My area sure can get because neighbours also connected before.

Only now this is another batch of New ports opened, so I subscribed.

check if your area can get broadband...or just keep bugging them by calling the support line

my area got RTDSLAM ...its just werid..it depends ,if people can get in the area , it does not mean u can get also..it goes thru telephone line..better call TM to find out more

I didn't joke. Last time, they told me that once activated, they'll start to charge you. Unless as you said, no signal and bla bla ...

Stitchy® w/o stitches

I know that once activated they will charge me. That's why I asked you not to joke because you advised me to ask them to activate my account even when I already mentioned that I can't get any DSL signal.

then u have call 1300 88 9515 choose language then press 1, after press 1 then press 4 . then the operator will speak to u. u try to describe the situation to the operator. they will help u .

I have already done that before I posted here. If they were much help I wouldn't have come to ask the experts here

I guess there is no "dsl signal" at your place...You might have to activate the service and try (you might never know) or call a techie to check..

its the jumper la.. did u giv the right home 'address'? hav a check... happened to one of my fren b4... if the 1300 dun help.. rush in to TM Point and fire them..

call their hotline la, Its tollfree btw, so no worries.

the hotline is not free la...

it is charge as local calls.....

PM me , give me ur phone number , i can see if jumpers are correctly set or not...or u can call 1300 and fire them up

double check your telephone wiring-is it really direct connection from pole to your wall socket?

I thought 1300 is toll free punya? Local charges ar? Dang, they always put me on hold for 10 minutes plus