Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Help ! What do I do next?, First time user-Need help on DSL signal

views
     
Mika
post Dec 4 2005, 11:59 PM

Getting Started
**
Junior Member
296 posts

Joined: Jan 2003


High possibility: They don't do Jumpering Properly.

They got do Jumpering but didn't do it properly.

Normally DSL Light blinking is not yet set Jumpering but your case is totally no DSL Light. So either Jumpering Problem or Line Problem.

You need to pay for 1-300-88-9515.....It's not FREE.

Call the above no & get a Complain Report No "Very Important"

If they deploy contractor to fix for you, there could be a installation charges involved....so make sure they fix at the Jumpering site & not at your house.
Because Jumpering problem is their problems & their duty to fix it up. You already paying for RM75 Activation Fees.

You can do Cancellation within the 7 Days Activation Period. So, be smart to Cancel it if still no DSL signal.

With the Complain No.....you can write a letter & Fax to their Management or Call Direct Complain No. This way much Faster then keep on Calling 1-300-88-9515....because most of the time....they are hopeless...






Mika
post Dec 5 2005, 12:32 AM

Getting Started
**
Junior Member
296 posts

Joined: Jan 2003


QUOTE(Ngto @ Dec 5 2005, 12:18 AM)
Thanks Mika, it has been over 1 week already but I have still not activated my account yet. Anyway they told me before that those who subscribe without modem(without installation) won't get auto activation within 1 week. They will activate only when the customer has informed them to activate. That's what they told me.

Is it true you will still get a blinking signal even if jumpering have not been done yet. If I connect to any phone line without broadband, will I get a blinking light. Can you please clear my confusion?

If that is the case, then it's likely my phone line got problem? btw I am using the phone line for two years already for normal dial-up and there doesn't seem to be anything wrong with the wiring.
*
Wrong, you will get Auto-Activated anytime after 7 Days Auto-Activation. This is the new rules which running since 5 Months ago.....

I can check for u....is your line is activated or not.

Yes, it's true. You get DSL light blinking in any ppl house phone that didn't apply for streamyx. DSL light blinking means no Streamyx Signal. DSL light stable means got Streamyx Signal. No DSL light at all means either the station doing the jumpering not fixing it properly or port problem or line problem.

So, it's TMNet duty to fix that kind of problems.

It's not your phone line problem.













 

Change to:
| Lo-Fi Version
0.0143sec    0.39    6 queries    GZIP Disabled
Time is now: 27th November 2025 - 04:31 PM