High possibility: They don't do Jumpering Properly.
They got do Jumpering but didn't do it properly.
Normally DSL Light blinking is not yet set Jumpering but your case is totally no DSL Light. So either Jumpering Problem or Line Problem.
You need to pay for 1-300-88-9515.....It's not FREE.
Call the above no & get a Complain Report No "Very Important"
If they deploy contractor to fix for you, there could be a installation charges involved....so make sure they fix at the Jumpering site & not at your house.
Because Jumpering problem is their problems & their duty to fix it up. You already paying for RM75 Activation Fees.
You can do Cancellation within the 7 Days Activation Period. So, be smart to Cancel it if still no DSL signal.
With the Complain No.....you can write a letter & Fax to their Management or Call Direct Complain No. This way much Faster then keep on Calling 1-300-88-9515....because most of the time....they are hopeless...
Help ! What do I do next?, First time user-Need help on DSL signal
Dec 4 2005, 11:59 PM
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