hi, can anyone advise on my closed topic?
http://forum.lowyat.net/topic/2313015
Credit Cards Credit Card v17, Ask general questions here, Please read the 1st post before posting!
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 Apr 19 2012, 12:20 PM
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#1
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Junior Member
30 posts Joined: Feb 2011 From: ♥~Kittyland~♥ 
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Apr 19 2012, 12:52 PM
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#2
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Junior Member
30 posts Joined: Feb 2011 From: ♥~Kittyland~♥
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QUOTE(ronnie @ Apr 19 2012, 12:37 PM) Talk to the bank and get Genting's clarification on the Start Date to be classified as Cash Advance genting customer service is always...   that's why i wanna know whether can it tell from the transaction slip whether it's advance or retail...then i follow up with the bank |
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Apr 19 2012, 01:11 PM
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#3
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Junior Member
30 posts Joined: Feb 2011 From: ♥~Kittyland~♥
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QUOTE(ronnie @ Apr 19 2012, 01:10 PM) I believe it's based on Merchant Category Code of the EDC terminal which your card was swipe on. Years ago I did a Cash Advance...I remember on the slip would state "Cash" or something similar...the slip I have now is "Credit Sales"...which I presume = RetailDid you see the cashier swipe your credit card ? Did he do a retry on different EDC terminal ? |
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Apr 19 2012, 01:37 PM
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#4
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Junior Member
30 posts Joined: Feb 2011 From: ♥~Kittyland~♥
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QUOTE(ronnie @ Apr 19 2012, 01:32 PM) Do you have an invoice of the payment description (itemised) from Genting ? The bill/invoice I've thrown, but I still have the credit card printout slip which has all the approval code, amount, date etcThis invoice would have the date/time, payment method (i.e. CC number) and approval code, which can be use to dispute the charge as Cash Advance. BTw, which credit card did you use ? I'm using UOB ONE card. Who in right mind would think about the posting date? If u state "From 27th March 2012 onwards...", any layman also would take it that if u swipe on 26th it would be ok Their merchant bank is Maybank This post has been edited by Kitty Zhang: Apr 19 2012, 01:38 PM |
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Apr 19 2012, 01:48 PM
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#5
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Junior Member
30 posts Joined: Feb 2011 From: ♥~Kittyland~♥
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QUOTE(ronnie @ Apr 19 2012, 01:43 PM) The bill would show the item description to "dispute" your case. That means I have to go up snap photo of Genting's notice? Where did you see the 27th March 2012 onwards message ? IF they based on Posting Date..... then really sorry for your case. Maybe your "winnings" in Genting could cover the fees ? UOB is very calculative bank...  They paste the notice at the casino cage cashier where I bought the Premium Programme.  Nvm lar, worst case just pay. ONE card rebates and cash backs 1 month already got RM20-30, I've been using it for years already. Added on April 19, 2012, 1:51 pm QUOTE(MYstombox @ Apr 19 2012, 01:42 PM) Never throw away a bill/invoice until you settle the bill at least. Lesson learnt  This post has been edited by Kitty Zhang: Apr 19 2012, 01:51 PM |
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Apr 19 2012, 07:44 PM
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#6
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Junior Member
30 posts Joined: Feb 2011 From: ♥~Kittyland~♥
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QUOTE(charymsylyn @ Apr 19 2012, 07:32 PM) Since buying casino chips is specifically stated at the back of your statement as a cash advance transaction, it does not really matter whether Genting staff was in the wrong or not. Escaping in the past from this T&C doesn't mean you will always be able to escape indefinitely. There was never such statement.Buying casino chips=/=Buying casino programme which involves free room, buffet and chips |
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