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TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness
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yeapch01
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 Sep 10 2013, 01:36 PM
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QUOTE(coconus @ Sep 9 2013, 06:25 PM) Guys ... Wanna do a quick check with you all regarding the phone services provided with Time Fibre. When you try to dial out .....after completing pressing all the numbers you want to dial out .... do you get a connecting tone before the user picks up? Mine is just silent until the user picks up. Is this normal ....or is this just plain weird? dear Bro Curently Time is having some issue for calls to certain mobile network operator having issue of no connecting tone before the user pick up ,and we are working tightly for overcome this issue Would you mind tell us which network operator when u called having this issue? Yeap ch Time Distributor YQC Technology Solution (PG-0116813-K) Yeap T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Sep 10 2013, 05:17 PM
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QUOTE(coconus @ Sep 10 2013, 06:09 PM) Bro YeapCH... I tried calling from Time phone to local fixed line number, outstation fixed line number, Maxis, Digi .... all no connecting tone. After finish dialing the number ..... just silent until the user picks up the call. Bro JJJ2 .... PM-ed you my details. I called up Time Customer Service last week.....no response also. Sigh. Ok i will feedback and escalate your problem to The technical team and they are rectifying your issue, my other customers especially in kl also having this issue as well. Will keep you updated as usual |
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yeapch01
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 Sep 11 2013, 10:14 AM
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QUOTE(coconus @ Sep 10 2013, 06:21 PM) Wah....Bro YeapCH's service very good.....from general queries to registration to troubleshooting. Fast, responsive, efficient....highly recommended....even for installation done in PJ. Bro JJJ2's technical expertise is highly commendable too. Both of you really bring up the Time Fibre brand name  Thanks Bro coconus for the support , of course at our end we strive our very best to serve everbody in this forum at all aspect in Time Broadband. Your kinds word would become our motivation to serve the lowyat community even in a higher level. Thanks again |
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yeapch01
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Sep 16 2013, 09:41 AM
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QUOTE(EvOliver @ Sep 16 2013, 12:05 AM) I think 8Mb/s is fast enough. Dear bro , thanks for your interest in Time Broadband Kindly provide the apartment or condo your stay in Klang valley , also please check your pm for Current plan promo Your Time Distributor yeapch YQC Technology Solution (PG-0116813-K) T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Sep 18 2013, 09:45 AM
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QUOTE(TengTJ @ Sep 18 2013, 10:21 AM) This morning not able to access some website. Even Time selfcare is not accessible. Anyone having same problem? Dear bro can i know where is your condo located , have u managed to call Time customer servcie at 1800-181818 to assistance Maybe u can try to restart your router for initial checking. Thanks |
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yeapch01
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Sep 18 2013, 10:05 AM
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QUOTE(TengTJ @ Sep 18 2013, 10:50 AM) My condo at Wangsa Baiduri SS12,Subang Jaya Actually last night I already not able to access some website( public mutual fund website,Time self care). I will restart my router later today Will call Time customer service is problem persist ok do drop me a line if the problem still not improving |
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yeapch01
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Sep 18 2013, 03:43 PM
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QUOTE(tony @ Sep 18 2013, 04:09 PM) is time facing dns problem? I cannot access few websites, including www.time.com.my  Hi Bro Yup you are right , Currently Time are facing some problems for customers access on certain website , this is happen especially for KL customer in fact. Time technical team currently work hard to resolve the particular issue and we will revert to u once problem solved Need your Help to report to us on the error message you received when u access the particular website as this info will help us a lot in trouble shot the issue Thanks for your patience with Time This post has been edited by yeapch01: Sep 18 2013, 03:45 PM |
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yeapch01
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Sep 18 2013, 04:13 PM
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QUOTE(Frostlord @ Sep 18 2013, 04:57 PM) anyone tried online gaming with this? im thinking to switch to time  Dear Bro Thanks for our interest in time , Currently we are the only Broadband provider In Malaysia that provide 100 % fiber optics solution to the end customers. If you doubt on Online Gaming , currently we have one month trial for you to experince our lightning Speed Kindly check your pm for further detail Tks yeapch Time Distributor YQC Technology Solution (PG-0116813-K) T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Sep 18 2013, 04:53 PM
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QUOTE(TengTJ @ Sep 18 2013, 04:55 PM) Website I can't access 1)onecity.com.my 2)publicmutual.com.my/application/fund/fundprice.aspx 3)time.com.my hi bro Thanks for the headup and valued feedback , already escalated to the technical department for trouble shooting and we revert to u asap. |
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yeapch01
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Sep 18 2013, 05:27 PM
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QUOTE(tony @ Sep 18 2013, 05:55 PM) Thanks...looks like they managed to solve the problem. I can access www.time.com.my already You are welcome. Your concern always our Priority Yeap ch |
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yeapch01
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Sep 18 2013, 07:19 PM
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QUOTE(TengTJ @ Sep 18 2013, 07:38 PM) I can now access to Time and Public mutual. But now I cant access thestar.com.my,and it may due to thestar website is down Basically the problems has been solved but kindly pm Your account so that they can checked it again |
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yeapch01
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Sep 19 2013, 10:02 AM
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QUOTE(B u B u @ Sep 18 2013, 11:25 PM) How do I know if my condo covered? Neo Damansara @ Damansara Perdana Hi bro Thanks for your interest in Time Broadband Currently Neo Damansara @ Damansara Perdana is not ready for service for Time Fibre Broadband. we will notify once ready for services. Thanks again yeap ch YQC Technology Solution (PG-0116813-K) 33-04-89 Prangin Mall Komtar, Jalan Dr Lim Chwee Leong, 10100 Penang T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Sep 19 2013, 04:30 PM
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QUOTE(shauyan @ Sep 19 2013, 09:28 AM) Thanks @yeapch01 Good follow up service from you  Bro Thanks for your support and Kind words, We will strive to serve everybody in all matter related to Time Broadband even better in future. Do let me know if u need any help in future in you ever face problems on Time Broadband Service Best regrads yeapch Time Distributor YQC Technology Solution (PG-0116813-K) T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Sep 24 2013, 11:49 AM
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QUOTE(dongster @ Sep 24 2013, 12:33 PM) Hi all, Not sure if anyone can help me  I applied for Astro IPTV using TIME broadband in June. Was told TIME has building issue with the condo I'm staying in (extra installation cost, etc) so my application is still pending.. This has been going on since June till now where Astro calls me up every week to update me but always the same answer. No resolution from TIME yet, please bear with us, etc *sigh* Just now, Astro called me and say that they have to cancel/suspend my IPTV application as TIME is still blocking installation for my condo. I've talked to my building management and they say there is no issues with TIME at all (!!!). So I'm puzzled as to the actual issue.. Further more my condo management informed me that 2 weeks ago, a resident installed Astro IPTV with TIME (faints).. Can anyone hook me up with someone higher up that I can talk to? Feel free to PM me.. Many thanks Dear Bro Kindly Pm me your building name , i hope i can help to check what is going on. fell free to call me also if u need further help Tks Yeap ch Time Distributor YQC Technology Solution (PG-0116813-K) Yeap T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com This post has been edited by yeapch01: Sep 24 2013, 11:49 AM |
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yeapch01
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Sep 25 2013, 10:56 AM
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QUOTE(shawnriver @ Sep 25 2013, 10:43 AM) I don't have TIME fiber coverage here in my home area, i wish to get them !! Hi bro Kindly pm us where is your house located. Thanks Best regards yeap ch |
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yeapch01
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Sep 25 2013, 02:58 PM
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QUOTE(rootlinux @ Sep 25 2013, 03:42 PM) Is there any chance that TIME will use UniFi infra like Maxis and P1? Thanks. Thanks for your interest in TIME , Since Time are using the Approach of 100% fibre in which very different with what Unifi using , i do not see they will using Unifi infra. Moreover Time and Telekom did not sing the same song. They compete each other at the moment. |
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yeapch01
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Sep 27 2013, 05:16 PM
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QUOTE(881118 @ Sep 27 2013, 05:39 PM) I am not TIME user but I am interested to know more about the BOOST How to activate it? is it simple? It can be activate instantly? or need some kind of queue? It must be activate for 1 hour each? Or can we activate 10minutes then turn it off? So that we still have 29 hours and 50minutes left Hi The Interval of the Boost is calculated in hour/hours. It can be activate immediately if 30 Hours of quota still available. Kindly do pm us If need further details Yeap Time Distributor YQC Technology Solution (PG-0116813-K) T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Oct 1 2013, 11:08 AM
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QUOTE(peri peri @ Oct 1 2013, 09:53 AM) Hi jjj2 Will Time fiber infra continues to expand? Any target year that the whole Selangor will covered? my area is in seri kembangan. Hi Bro Of course Time Infra is expanding , Kindly pm your Apartment/condo name in Seri Kembangan and we will advise accordingly Tks Yeap ch Time Distributor YQC Technology Solution (PG-0116813-K) 33-04-89 Prangin Mall Komtar, Jalan Dr Lim Chwee Leong, 10100 Penang Yeap T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com This post has been edited by yeapch01: Oct 1 2013, 11:12 AM |
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yeapch01
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Oct 2 2013, 02:22 PM
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QUOTE(AmpBuster @ Oct 2 2013, 12:27 PM) From the broadband availability search: http://www.time.com.my/help/availabilitysearch.asp, I noticed that Nusa Perdana Apartments is the only area in Johor Bahru to have access to TIME Fibre. Are there any plans for TIME to expand it's Fibre coverage within Johor Bahru? Hi bro Thanks for your interest in time, kindly pm us your condo or apartment name so that we can check the availability for u . Yeap ch Time distributor YQC Technology Solution (PG-0116813-K) 33-04-89 Prangin Mall Komtar, Jalan Dr Lim Chwee Leong, 10100 Penang T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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yeapch01
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Oct 2 2013, 05:01 PM
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QUOTE(tZZ @ Oct 2 2013, 03:57 PM) Any plans to expand to serdang perdana area ? Hi Thanks for your interest in Time services , kindly pm us Your condo/apartment name for us to update you the status Tks again YQC Technology Solution (PG-0116813-K) 33-04-89 Prangin Mall Komtar, Jalan Dr Lim Chwee Leong, 10100 Penang Yeap T : 04-262 8601, 012-490 0601 F : 04-262 8601 E : yeapch@gmail.com |
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