TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness
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 Mar 16 2014, 05:24 PM
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Junior Member
166 posts Joined: Sep 2011 
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QUOTE(yeapch01 @ Mar 16 2014, 04:46 PM) Good News . HiThe Slowness of browsing on website hosting oversea has been resolved minutes ago. If the issue is still persist at your place , kindly restart the router again.  Restarted router. Doesn't seem to have improved. Anyone else still facing same problem? Penang Island Thanks. |
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Mar 16 2014, 06:02 PM
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Senior Member
1,536 posts Joined: Jan 2005
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seems to be back to normal now
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Mar 16 2014, 06:25 PM
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Senior Member
3,606 posts Joined: Feb 2006
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QUOTE(xelamil @ Mar 16 2014, 05:24 PM) Hi Hi Bro..The speed ought to be back to normal. If your problem persists, please wait another 1-2 hours.Restarted router. Doesn't seem to have improved. Anyone else still facing same problem? Penang Island Thanks. We got Report from our Technical Team. The slowness problem was due to Time IX Partners (NOT TIME problem), the International Traffic has been re-routed & everything should be fine now. Please PM me if you are still having problem, we'll assist you to look into it. Thanks. |
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Mar 17 2014, 09:44 AM
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Senior Member
1,916 posts Joined: Mar 2008 
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QUOTE(xelamil @ Mar 16 2014, 06:24 PM) Hi Hi BroRestarted router. Doesn't seem to have improved. Anyone else still facing same problem? Penang Island Thanks. have the problem your faced yesterday resolved ? Most of my customers browsing speed already back to normal. Do let us know if further help is needed. |
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Mar 17 2014, 08:13 PM
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Junior Member
166 posts Joined: Sep 2011
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Hi.
Seems like back to normal. Thanks! |
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Mar 17 2014, 10:03 PM
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Senior Member
3,606 posts Joined: Feb 2006
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QUOTE(xelamil @ Mar 17 2014, 08:13 PM) Hi. That's great to hear that.Seems like back to normal. Thanks! Please do not hesitate to get in touch with us should you need any help. Thanks. |
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Mar 17 2014, 10:14 PM
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Senior Member
7,937 posts Joined: Oct 2004
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Hey guys, was wondering about the wireless router access. No issues accessing it to change DNS, etc? Time doesn't block the access? Still thinking about switching to Time, or getting it to use alongside my UNIFI.
This post has been edited by refnulf: Mar 17 2014, 10:14 PM |
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Mar 18 2014, 08:59 AM
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Senior Member
3,606 posts Joined: Feb 2006
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QUOTE(refnulf @ Mar 17 2014, 10:14 PM) Hey guys, was wondering about the wireless router access. No issues accessing it to change DNS, etc? Time doesn't block the access? Still thinking about switching to Time, or getting it to use alongside my UNIFI. Hi Bro,No worries at all, feel free to check out my PM for more details. Thanks. |
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Mar 18 2014, 09:12 AM
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Senior Member
1,916 posts Joined: Mar 2008
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QUOTE(refnulf @ Mar 17 2014, 11:14 PM) Hey guys, was wondering about the wireless router access. No issues accessing it to change DNS, etc? Time doesn't block the access? Still thinking about switching to Time, or getting it to use alongside my UNIFI. Hi broThere is no block of your access to your wireless router if u using Time fibre . Kindly check your private message for further details. |
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Mar 18 2014, 07:28 PM
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Junior Member
52 posts Joined: Aug 2006
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QUOTE(yeapch01 @ Jan 16 2014, 02:22 PM) Anouncement from Time Dot Com I apply at mid Feb 2014, but today bill come no have free trial one month.Good news!! Kindly be informed that are one month free trial for new customers only that apply for either Fibre to the Home Broadband (FTTH) or Fibre to the Office Broadband (FTTO) plan effective from 20 Jan 2014 until 30 June 2014. •       - Applicable for NEW customers ONLY •       - Only for 24-months contract subscriptions. •       - Not valid with any other on going promotions. I apply 8mbps package with 24 month contract. I am new customer. Why like this? This post has been edited by opteron82: Mar 18 2014, 07:29 PM |
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Mar 19 2014, 12:40 AM
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Senior Member
3,606 posts Joined: Feb 2006
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QUOTE(opteron82 @ Mar 18 2014, 07:28 PM) I apply at mid Feb 2014, but today bill come no have free trial one month. Hi Bro,I apply 8mbps package with 24 month contract. I am new customer. Why like this? There should be a 1 Month Free Trial, please also provide more details so that we could help you. Do check with your Agent that you applied with. Thanks. |
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Mar 19 2014, 08:46 AM
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Senior Member
1,916 posts Joined: Mar 2008
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QUOTE(opteron82 @ Mar 18 2014, 08:28 PM) I apply at mid Feb 2014, but today bill come no have free trial one month. dear broI apply 8mbps package with 24 month contract. I am new customer. Why like this? I am sorry on the above issue. kindly Pm us your bill @ yeapch@gmail.com and your contact no so that i can help you on the above. |
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Mar 19 2014, 09:00 AM
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Junior Member
52 posts Joined: Aug 2006
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QUOTE(yeapch01 @ Mar 19 2014, 08:46 AM) dear bro Thanks.I am sorry on the above issue. kindly Pm us your bill @ yeapch@gmail.com and your contact no so that i can help you on the above. I already sent you email my bill. |
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Mar 19 2014, 09:22 AM
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Senior Member
1,916 posts Joined: Mar 2008
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QUOTE(opteron82 @ Mar 19 2014, 10:00 AM) Thanks. Email received. Kindly check on our proposal that hopefully might help u, bro.I already sent you email my bill. |
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Mar 22 2014, 02:02 PM
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Junior Member
11 posts Joined: Jan 2014 From: Planet Earth 
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Just got mine installed 2 hours ago. after browsing 30mins, no internet connection. anyone in Empire Damansara area ? just wanna make sure.
and if i wanna use my own modem + wireless router , how to set up ? This post has been edited by battlereadyferret: Mar 22 2014, 02:11 PM |
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Mar 22 2014, 02:18 PM
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Senior Member
3,606 posts Joined: Feb 2006
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Announcement
Minor problem..Some areas in Northern, Central & Southern are currently facing Internet Downtime... Problem happened since 1030am... Symptoms ONU indication is normal, but Internet drops off. Restart ONU & Router line up for some whiles & drops off again.. TIME technical team is in the process of fixing the issues. Thanks. This post has been edited by jjj2: Mar 22 2014, 02:21 PM |
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Mar 22 2014, 02:20 PM
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Senior Member
3,606 posts Joined: Feb 2006
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QUOTE(battlereadyferret @ Mar 22 2014, 02:02 PM) Just got mine installed 2 hours ago. after browsing 30mins, no internet connection. anyone in Empire Damansara area ? just wanna make sure. Hi Bro,and if i wanna use my own modem + wireless router , how to set up ? Pls do check out my PM for detail instructions. Thanks. |
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Mar 22 2014, 06:16 PM
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Junior Member
291 posts Joined: Dec 2009
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QUOTE(jjj2 @ Mar 22 2014, 02:18 PM) Announcement Still unresolved?Minor problem..Some areas in Northern, Central & Southern are currently facing Internet Downtime... Problem happened since 1030am... Symptoms ONU indication is normal, but Internet drops off. Restart ONU & Router line up for some whiles & drops off again.. TIME technical team is in the process of fixing the issues. Thanks. |
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Mar 22 2014, 06:55 PM
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Senior Member
1,916 posts Joined: Mar 2008
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QUOTE(maserati @ Mar 22 2014, 07:16 PM) Still unresolved? Dear BroI think most of the disconnection issue has been resolved , do pm me if further help needed |
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Mar 22 2014, 07:16 PM
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Senior Member
3,606 posts Joined: Feb 2006
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Yup issue resolved by approx. 1600
Thanks. |
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