I too just got my Kubiq kitchen installed. Generally I am quite happy with it. Asked other kitchen cabinet companies to quote for similar and I was quoted way higher, so my obvious choice was Kubiq. For example, solid surface top is RM90 psf at Kubiq. I was quoted even RM200+ for similar product from other vendors. Way ridiculous!

Yes... they practise self involvement and this is the way I like it. I went thru every detail with the sale person at Kubiq HQ in Kota Damansara to make sure no mistakes.

I think it's not fair to say Kubiq is no good just because you went to a bad dealer and got a bad installer. It's obvious the dealer did not do a good job for you.

Door alignment problems, I think everyone will have, no matter what company you use. The installer I got was patient enough to fix whatever I found to be a problem for me. So how can I complain? I can only expect their best from them.

Overall what you pay is what you get. If you want super duper service, then expect to pay the price for it. They may tell you free... but nothing is free in this world. You can be assured they have worked it into their pricing.

Mind you... I am not related to Kubiq in any way. Just a customer...