you sure that 609 is a Malaysia brightstar set..

I have a 9780 with Vendor ID 609 (with Brightstar stickers) and successfully registered for 24-month warranty

So, the new Vendor ID for Brightstar is 609 too

609 - Brighpoint Singapore

it is also shared with Brightstar Malaysia

ya i know .

dear sifus,
will it spoil the phone if i change the ori battery to sunglobal 1850MAH??
anyone here using sunglobal 1850MAH battery?
can tell the hows the battery performance??

After trying several methods to resolve the heat issue and battery drain and those didn't work, I went to Brightstar HQ in PJ. Got a new set after 'haggling' forcefully with the customer support person. My questions are:

1) Do I have to register the set again for warranty on Brightstar website? I got the 24 months warranty originally as I bought it within the promotion period.

2) When does the warranty start, from the date I originally bought the phone or date that I got the new set?

3) I managed to use the same BB ID on this phone and got a message saying that emails to the my old set has been terminated but when I log in to the BB Protect website and use my ID, it shows the pin to my old set. Do I need to resolve this or does it even matter?

Thanks

lol at the word "haggling" there , hmm, at least, you still get the replacement..

1. this, you need to ask the Brightstar, but AFAIK, the replacement set is just have basic warranty , try enter your IMEI at --> https://bbwarranty.my.brightstarcorp.com/BBRegistration.aspx

2. try to register your IMEI first[at no.1] , AFAIK , you will just get basic warranty, and the warranty start from the first date you originally bought the phone , [not from the date you get replacement set]

3. Seems that, you have register the BB Protect with that ID , yes.. you need to solve that.. just add your current phone in your device list..[in manage devices]

^^Tried to register the IMEI, this came up

IMEI entered is invalid, please check your IMEI number again and ensure that your BlackBerry Smartphone is from Brightstar.

Now what? Should I call Brightstar to clarify?
Thanks

you can try ask them,

but As i stated before, usually the replacement set, just have basic warranty[or maybe continue the remaining warranty]

Info for anyone else in similar situation. Poster above is right, warranty is valid from original date of purchase but there is NO need to re register in Brightstar's website as it is automatically done by service center.
As for BB Protect issue, tried to add device in 'Manage Device' but no such option is available.
Service center will contact me after CNY hols to update on resolving this. Once done, will update here.

can someone please answer my question

sunglobal battery cant spoil your bb . dont overcharge your bb or using it when charging

how about the performance compared to standard battery?

long lasting , im charge yesterday morning , now my battery 21% . u can read all feedback from sunglobal user at garage sale .

http://forum.lowyat.net/topic/1300986/+680

wah nice...can last 1+day lah like that...
u using 2g or 3g mode?

using 3g after 6pm and browsing like orang gila . huhu , if use 2g will be more longer . and depends what os u use

what os r u using atm?
ohh,mind telling me where u get ur sunglobal battery!

OS 7.0.0.592 , bought from someone at garage sales . u can buy from miniraxe , clarren or quantum_thinking