DiGi Fans Club & Enquiries V9, Always the smarter Choice
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 Jun 26 2014, 08:13 AM
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#1
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Senior Member
6,483 posts Joined: Apr 2012 
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Anyone taking Smart DG plan??
Currently looking for Samsung Note 3 come with EPP (Smart plan RM78). Based on what I understanding, RM600 need to pay upfront when taking phone, this money will be return on monthly basis until 24 months?? the rest amount (RM1,399 + RM1,872) go for EPP which is monthly need to pay RM136.30. In the end, RM136.30 - RM25 (return from RM600) = RM 111.30, is this correct?? Attached thumbnail(s) 
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Sep 11 2014, 02:47 PM
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#2
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(Buk SA-11 @ Sep 11 2014, 11:41 AM) When I pay thru cash deposit machine, digi did not send me confirmation sms and also when I press *128*1*1# my payment not updated. Why? Never experience this before as the SMS will be send once the payment I have made. How about you can check with Digi Apps? |
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Sep 11 2014, 10:54 PM
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#3
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(Buk SA-11 @ Sep 11 2014, 03:37 PM) Same, my unbilled balance is still there. Really unhappy with digi, their broadband speed is slow like turtle at my workplace and their digi centre staff is slower than gomen department. Wait wait wait and keep on waiting. oh really? you should call CS inquiry about this matter then, the payment receipt with you right? |
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Nov 12 2014, 07:27 PM
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#4
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(PhilHellmuth @ Nov 12 2014, 10:47 AM) Currently on iDigi 108 with 3GB internet plan and 2Gb smart apps (facebook, instagram etc). Slightly same situation with you, initially I through the internet will be slow down somehow I still can get the speed of internet as usual although the internet plan has exceed.Finished up the 3Gb quota for internet but i still have 1 GB for smart apps. however when i surf facebook, i experienced very obvious drop of speed although i still have 1gb. Tested out with top up RM 3 for 100mb and it's back to normal. Anyone experienced this as well? Ya, you may check with Digi |
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Apr 10 2015, 02:35 PM
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#5
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(JuneResources @ Apr 10 2015, 01:47 PM) I guess they though H+ signal is 4G high speed, but eventually if got show "LTE" then consider as 4G. I tot H+ is 3G, if the area with the 4G, it will show 4G, not LTE |
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Jan 6 2016, 08:09 AM
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#6
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Senior Member
6,483 posts Joined: Apr 2012
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Anyone know how to get soft copy of Digi statement from their Digi Portal?
I have tries few months still unable to get, only able to log in and see remaining SMS, Call, Date & etc but not for statement Feedback two times no reply, this is happened after they updated their Digi Portal... very annoying..  |
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Jan 6 2016, 10:09 AM
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#7
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(fat16 @ Jan 6 2016, 09:47 AM) monthly billing statement still there. u must login to see download link. Yup, I have log in my accountprepaid itemised voice call/sms already gone. Is it under Bills & Reloads ? After click, turn me to another page for log in again After log in, just indicate of my detail, nothing related to statement I have tries every options: - Dashboard - Usage - Bills & Reloads - Plan Add-on - Accounts & Plans - Store & Orders - Profile None of it related to statement |
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Jan 6 2016, 12:27 PM
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#8
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(fat16 @ Jan 6 2016, 11:18 AM) postpaid or prepaid ? This is referring to postpaid...postpaid under Bills & Reloads / Bill History Billing Cycle Date Bill No Status Due Date Bill Amount Amount Paid PDF Statement prepaid dont have Statement Ya, under Bills & Reloads... i getting below screen after clicked and request to log in again After sign in as owner, just basic detail, no Bill History Attached thumbnail(s) 
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Jan 6 2016, 02:03 PM
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#9
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(soonwai @ Jan 6 2016, 01:51 PM) This is what I get.   How come my one is different... I think I need to visit Digi service center seek for advice then |
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Jan 6 2016, 05:15 PM
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#10
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(wcypierre @ Jan 6 2016, 03:11 PM) you're the owner of a supplementary line? No, I'm the owner of principal line |
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Jan 6 2016, 09:11 PM
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#11
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(wcypierre @ Jan 6 2016, 05:27 PM) well, click the manage with connect? Yup... I can get my statement before Digi updated their portal. However, unable to get it after using new portal |
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Jan 29 2016, 06:47 PM
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#12
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(jack2001 @ Jan 29 2016, 04:17 PM) Woot! Just switched to Smart Plan 75 and the call took under 5 mins! So nice !!7GB and unlimited call  Still under contract another 5 months, otherwise, will definitely switch to this plan |
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Jan 29 2016, 06:53 PM
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#13
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(jack2001 @ Jan 29 2016, 06:49 PM) What is your current plan? Might be worth it to terminate the contract. Same, Plan 78, no unlimited call and only 3 GB  If no mistaken, RM200 will be imposed if terminate the contract early... But I saw people commented that within 2 months contract can terminate and sign another plan, is this correct ?? |
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Feb 25 2016, 08:50 AM
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#14
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Senior Member
6,483 posts Joined: Apr 2012
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FYI, Digi has setup temporary booth in 1U shopping center, for those who interested can have a look, saw the banner promoting for SP75 plan - 7GB, located at Oval
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Mar 20 2016, 02:52 PM
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#15
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(ThE-1cY @ Mar 20 2016, 02:48 PM) After my calculation with all telco iphone 6s plans, Digi is among the cheapest. I will be buying iPhone 6s 64gb with Digi Postpaid 68 More Internet 2 year contract plan. You can't change the plan until contract is end.Question: If there is a better Digi Plan in this 2 years, can I change to that plan without paying penalty? The Digi salesman told me must pay penalty if still in contract. Is this true? Yes, will be penalty if you cancel line under contract |
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