I have a big big question here Brothers and Sisters.

I just changed to Digi 1 month ago with Digi Postpaid Plus 48.

And I just got my smartphone and I wanted to change to Digi Smartplan 48.

I have called to Digi to ask about this and they tell me I would be charge in Pro-rata basis on changing to this. (I don't understand Pro-rata charges) Then i said ok, as long as i can get this changed.

Yesterday, went to The Gardens' Digi Center to change it, the Lady said I will have to use for 3 months 1st if not I will be charge in Pro-Rata rate, and I said ok, tell me how to calculate this and I wanna get this changed...
Then after she did some checking with her computer, she just simply tell me that I can't change and I will have to wait till September.

WHAT THE HXXL IS WRONG WITH DIGI.

CALL THEM NEED FREAKING LONG TIME TO REACH THE PEOPLE AND NOW THEY TELL ME LIKE THIS =.=