Bye Maxis, Hello Digi

Back to where I started.

This post has been edited by WhitE LighteR: Mar 8 2016, 09:46 PM

The switch is finally complete. The speed test in my office is not great. On 4G its about 10mbps vs 50mbps on maxis. Sometimes can reach 20mbps. Their building penetration is also not great. Overall its usable still. Just need to ignore all the imperfections.

i think i would compare the feeling like going from Unifi 5mbps to Streamyx 1mbps

Its ok to surf lowyat but it just doesnt feel the same

The good thing with no contract is we can switch anytime we feel there is greener pastures.

I notice that on my note 5, Digi can't connect to 4g+
Best is only 4g. I used to be able to get 4g+ on Maxis
Area is PJ n Bukit Jalil

Yes it's under lte-a coverage

carry forward data to next month. max 2gb

I look at the Digi LTE FAQ. It seems to mention that in order for LTE to work I need a USIM. On the sim card suppose to have the letter U under the Digi logo. I dont have it. Hmm.. I think the shop screwed up. I still got 4G logo but my speed seems to be capped at 10Mbps

They insist the U under the Digi logo it's old card. Now new card no more such things. They also say there is no such thing as 4G+

Ya la. Haihz... SS2 branch. Don't go this place.

This post has been edited by WhitE LighteR: Mar 10 2016, 12:47 PM

After talking to 6-7 person from note 5 thread it seems only 1 of them have 4G+ symbol shown on their local duos note 5 when used with Digi. Case close then. Seems I'm not the only one, so I won't bother to investigate more with Digi tech support.

Digi says that all new sim card is LTE enabled d. It seems the description stated on the website about U under logo etc doesnt apply anymore n the info is outdated. The U sign seems to only apply to older LTE enable sim card. So they say la.

what means connect manually? how to do this?

this is shortcode for what?

Hmm.. My first bill just arrived

I took the 98v plan.

They charge me RM98 during the port then on the bill show Adv Payment only RM78...

My RM20 enter black hole already.

I didn't calculate stamp duty yet. If calc stamp duty another add on RM10. I didn't see any processing fee.

Edit: Lodge a report d. They need to escalate the issue to level 2. They can see the not tally on their side.

This post has been edited by WhitE LighteR: Mar 18 2016, 07:52 PM

same for their twitter. although they advertise their twitter as "live help" iirc

call usually will get u a reply of "we will escalate and call u back in 24 hours"

email will usually gets u a call back in 24-48 hours, but even then they usually do another escalation. i duno wat happen after that...

Check with celcom to confirm that in their system u have no contract with them anymore. I've heard some people having this issue coz the system holding on old records etc

There is some issues with Digi among Note 5 users. Not much issue with Maxis and Note 5. So it's sometimes is device dependent also. I ported from Maxis to Digi recently and I must tell u I am not impress with the speed n service I am getting thus far. Just my 2 cents.

The indoor signal for 4G in my experience so far at least in KL is still still quite poor. The signal strength and speed drops dramatically. Unfortunately Maxis wont offer a better plan unless you threaten to port out. And they will wait till the very last minute where it will sent u an sms to confirm to port out or not and u reply YES, only then someone will call u later to counter. Its sad but that is how they wanted to play it.